PDS-C4
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The unit will blink four times, followed by eight long or short flashes, which then repeat. The
flashes are a number in binary which match a number in our error code list.
i.e if the LED flashes the following - BBBB SLSSSLSS, the binary number is 01000100.
7.4. Device connection.
If you are having device connection issues please read through the following common solutions
to see if this resolves your observed behaviour.
Device issues when updating
We have found that during updates on some devices the connection can be dropped or lost on
the device, this is due to devices going in and out of the bootloader and requiring different
power levels. Disabling CDP has resolved this issue for our customers.
You can disable CDP through NVRAM settings either by going through the advanced settings
and turning "Sync charge" off or through the API and disabling it via code. For example, the
instructions would be below using the command line.
settings_unlock
settings_set sync_chrg 0000000000000000
Unstable device connection
Some devices can have unstable connections with your host system through the PDS-C4. We
have only observed this behaviour in a very few amount of devices, disabling CDP this has
resolved all issues and the connections are stable.
You can disable CDP
through NVRAM
settings either by going through the advanced settings
and turning "Sync charge" off or through the API
and disabling it via code. For example, using
the command line, the instructions would be as below.
settings_unlock
settings_set sync_chrg 0000000000000000
