26
Proprietary Information: Not for use or disclosure except by written agreement with Calix.
.
Function
Where Performed
Basic Reset
1
Hardware: Press Reset button once for 1 second
Software: EWI > Utilities > Reboot
Configuration Reset
2
Hardware: Press and hold Reset button for 15+
seconds
Software: EWI > Utilities > Restore Defaults
Factory Reset
Hardware: no option
Software (for support user only): EWI > Support >
Tools > Smart Activate > Factory Reset
Note:
For operators with Calix Support Cloud (CSC), remote resets can be invoked as
follows:
1
System Tools > Reboot
https://www.calix.com/content/calix/en/site-prod/library-
html/software-products/cloud/nm/support/help/index.htm#88688.htm
2
System Tools > Factory Reset
https://www.calix.com/content/calix/en/site-prod/library-
html/software-products/cloud/nm/support/help/index.htm#88687.htm
) (option actually
performs just a configuration reset)
The table below provides additional notes for each Reset event:
BLAST Reset Behavior
Reset Type
How Invoked
Expected Behavior
Notes
Basic Reset -
Hardware
Press Reset button
Router or satellite reboots
RG configuration and
subscriber's custom settings
persist
Pressing the Reset button performs a
standard power cycle. All configuration
information persists. Device goes offline for
2-3 minutes while it completes the reboot
process.
Basic Reset -
Software
EWI > Utilities > Reboot
Router reboots
RG configuration and
subscriber's custom settings
persist
Subscriber (Admin user) has access to the
EWI to invoke a soft reset. All configuration
information persists. Device goes offline for
2-3 minutes while reboot process
completes.
Configuration
Reset -
Hardware
Press and hold Reset
button (10+ seconds)
Router or satellite reboots
RG configuration and
subscriber's custom settings
reset to defaults
Service provider applied
management settings persist
Reset button must be pressed and held until
LEDs flash (after about 10 seconds). Device
goes off-line while it completes the reboot
process. RG configuration settings include
all subscriber- configurable information such
as login credentials for Admin user, SSIDs,
LAN IP scope, etc., all of which reset to
defaults.
Configuration
Reset -
Software
EWI > Utilities > Restore
Defaults
Router reboots
RG configuration and
subscriber's custom settings
reset to defaults
Service provider applied
management settings persist
Subscriber (Admin user) has access to the
EWI to invoke a configuration reset. Device
goes offline while it completes the reboot
process. RG configuration settings include
all subscriber- configurable information such
as login credentials for Admin user, SSIDs,
LAN IP scope, etc., all of which reset to
defaults.
Factory Reset -
Software
EWI > Support Menu >
Tools > Smart Activate >
Factory Reset
Router reboots
RG configuration settings
reset to factory defaults
Service provider applied
management settings reset to
factory defaults
Function available only to operators via EWI
Support user (not available to
subscriber/Admin user). Service provider
management settings include all information
visible on the EWI Support tab, such as
login credentials for Support user, TR-69
ACS URL and login credentials, SPID, etc.,
all of which reset to defaults.
Содержание GigaSpire BLAST u12
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