California Instruments 2001RP, Руководство пользователя и программирования

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User and Programming Manual - Rev N
WARRANTY INFORMATION
CALIFORNIA INSTRUMENTS CORPORATION warrants each instrument manufactured by
them to be free from defects in material and workmanship for a period of one year from the
date of shipment to the original purchaser. Excepted from this warranty are fuses and
batteries that carry the warranty of their original manufacturer where applicable.
CALIFORNIA INSTRUMENTS will service, replace, or adjust any defective part or parts, free
of charge, when the instrument is returned freight prepaid, and when examination reveals
that the fault has not occurred because of misuse, abnormal conditions of operation, user
modification, or attempted user repair. Equipment repaired beyond the effective date of
warranty or when abnormal usage has occurred will be charged at applicable rates.
CALIFORNIA INSTRUMENTS will submit an estimate for such charges before commencing
repair, if so requested.
SERVICE PROCEDURE
If a fault develops, notify CALIFORNIA INSTRUMENTS at support@calinst.com or its local
representative, giving full details of the difficulty, including the model number and serial
number. On receipt of this information, service information or a Return Material
Authorization (RMA) number will be given. Add the RMA number furnished to the shipping
label. Pack the instrument carefully to prevent transportation damage, affix label to shipping
container, and ship freight prepaid to the factory. CALIFORNIA INSTRUMENTS shall not be
responsible for repair of damage due to improper handling or packing. Instruments returned
without RMA No. or freight collect may be refused at California Instruments discretion.
Instruments repaired under Warranty will be returned either via prepaid surface freight or low
cost airfreight at California Instruments discretion. Instruments repaired outside the
Warranty period will be returned freight collect, Ex Works CALIFORNIA INSTRUMENTS
9689 Towne Centre Drive, San Diego, CA 92121-1964. If requested, an estimate of repair
charges will be made before work begins on repairs not covered by the Warranty.
DAMAGE IN TRANSIT
The instrument should be tested when it is received. If it fails to operate properly, or is
damaged in any way, a claim should be filed immediately with the carrier. The claim agent
should obtain a full report of the damage, and a copy of this report should be forwarded to us
by fax or email (Fax: 858 677 0940, Email:
support@calinst.com ). CALIFORNIA
INSTRUMENTS will prepare an estimate of repair cost and repair the instrument when
authorized by the claim agent. Please include model number and serial number when
referring to the instrument.
SPARE PARTS
To order spare parts, user manuals, or determine the correct replacement part for your
California Instruments products, please contact the Customer Service department by phone
at + 1 858 677 9040, press 2 or by email
support@calinst.com .
iv April 2007 2001RP