Black plate (13,1)
Cadillac ELR Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-6329498) - 2014 - CRC - 9/30/13
Things to Know About the New Vehicle Limited Warranty
13
Warranty Repairs
–
Component Exchanges
In the interest of customer
satisfaction, GM may offer
exchange service on some vehicle
components. This service is
intended to reduce the amount of
time your vehicle is not available for
use due to repairs. Components
used in exchange are service
replacement parts that may be new,
remanufactured, or refurbished.
Remanufactured parts meet GM
approved service part requirements
and are made from previously used
components in a process that
involves disassembly, inspection,
cleaning, update of software and
replacement of parts as appropriate,
testing and reassembly.
Refurbished parts meet GM
approved service part requirements
and are previously used parts that
are inspected, cleaned, tested, and
repackaged.
All exchange components used
meet GM standards and are
warranted the same as new
components. Examples of the types
of components that might be
serviced in this fashion include:
engine and transmission
assemblies, instrument cluster
assemblies, radios, compact disc
players, batteries, and powertrain
control modules.
Warranty Repairs
–
Recycled
Materials
Environmental Protection Agency
(EPA) guidelines and GM support
the capture, purification, and reuse
of automotive air conditioning
refrigerant gases and engine
coolant. As a result, any repairs GM
may make to your vehicle may
involve the installation of purified
reclaimed refrigerant and coolant.
Tire Service
Any authorized Cadillac or tire
dealer for your brand of tires can
assist you with tire service. If, after
contacting one of these dealers, you
need further assistance or you have
questions, contact the Cadillac
Customer Assistance Center. The
toll-free telephone numbers are
listed under
Customer Assistance
Offices on page 34
.
Aftermarket Engine
Performance Enhancement
Products and Modifications
Some aftermarket engine
performance products and
modifications promise a way to
increase the horsepower and torque
levels of your vehicle
’
s powertrain.
You should be aware that these
products may have detrimental
effects on the performance and life
of the engine, exhaust emission
system, transmission, and
drivetrain. The Duramax Diesel
Engine, Allison Automatic
Transmission
®
, and drivetrain have
been designed and built to offer
industry leading durability and
performance in the most demanding
applications. Engine power
