SmartCell ZX-250 User Guide D-1
APPENDIX D TECHNICAL SUPPORT
This appendix tells you what to do if you need technical support for your SmartCell ZX-250 switch.
D.1 INTRODUCTION
Cabletron offers several support and service programs that provide high-quality support to our customers. For technical
support, first contact your place of purchase. If you need additional assistance, contact Cabletron Systems, Inc. There
are several easy ways to reach Cabletron Customer Support and Service.
D.2 TELEPHONE ASSISTANCE
Our Technical Support Center is available Monday through Friday, 8am to 8pm Eastern Time, by calling
603-332-9400.
D.3 FAX SERVICE
You can fax support questions to us any time at 603-337-3075.
D.4 ELECTRONIC SERVICES
This service provides online access to Cabletron’s Bulletin Board Service. The BBS may be accessed by dialing
603-335-3358. Our internet account can be reached at [email protected]. You can also check our home pages on the
World Wide Web.
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http://www.Cabletron.com
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http://www.ctron.com
D.5 PLACING A SUPPORT CALL
To expedite your inquiry, please provide the following critical information:
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Your Name
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Your Company Name
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Address
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Email Address
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Phone Number
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FAX Number
Содержание SmartCell ZX-250
Страница 12: ...xii SmartCell ZX 250 User Guide Table of Contents...
Страница 16: ...xvi SmartCell ZX 250 User Guide List of Tables...
Страница 18: ...1 2 SmartCell ZX 250 User Guide Introduction...
Страница 46: ...3 8 SmartCell ZX 250 User Guide Creating an Emulated LAN IP Over ATM and LANE...
Страница 92: ...4 46 SmartCell ZX 250 User Guide Performing Hardware Maintenance Switch Administration...
Страница 98: ...5 6 SmartCell ZX 250 User Guide Troubleshooting Congestion Troubleshooting...
Страница 110: ...A 12 SmartCell ZX 250 User Guide Acronyms...
Страница 124: ...C 8 SmartCell ZX 250 User Guide Managing the SmartCell ZX 250 Agent Support...