CAB HERMES Q2L, Руководство по сборке

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25 7 Fault Correction
7.3 Problem Solution
Problem Cause Remedy
Transfer ribbon creases
Transfer ribbon deflection not adjusted Adjust the transfer ribbon deflection.

4.5 on page 20
Head locking system not adjusted Adjust the head locking system.

4.2 on page 18
Transfer ribbon too wide Use a transfer ribbon slightly wider than
the width of label.
Print image has smears or
voids Printhead is dirty Clean the printhead

6.3 on page 22
Temperature too high Decrease temperature via software.
Unsuitable combination of labels and
transfer ribbon Use different type of ribbon.
Printer does not stop after
transfer ribbon runs out Thermal printing is chosen in the software Change to thermal transfer printing.
Printer prints a sequence
of characters instead of the
label format Printer is in ASCII dump mode Cancel the ASCII dump mode.
Printer transports label
media, but transfer ribbon
does not move Transfer ribbon incorrectly inserted. Check and, if necessary, correct the
transfer ribbon web and the orientation
of the label side.
Unsuitable combination of labels and
transfer ribbon Use different type of ribbon.
Printer only prints each
second label Setting of the size in the software is too
large. Change the size in the software.
Vertical white lines in the
print image Printhead is dirty Clean the printhead

6.3 on page 22
Printhead is defective (failure of heat
elements) Change the printhead.

Service Manual.
Horizontal white lines in the
print image Printer is used with the
backfeed > smart
in
the cut or peel-off mode
Set the
backfeed > always
in the setup.

Configuration Manual.
Print image is irregular, one
side is lighter Printhead is dirty Clean the printhead

6.3 on page 22
Head locking system not adjusted Adjust the head locking system.

4.2 on page 18
Table 7 Problem solution