CAB HERMES Q2L, Руководство по сборке

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24 24 7 Fault Correction
Error message Cause Remedy
Out of ribbon
Out of transfer ribbon Insert new transfer ribbon.
Transfer ribbon melted during printing Cancel current print job.
Change the heat level via software.
Clean the printhead

6.3 on page 22
Load transfer ribbon.
Restart print job.
The printer is loaded with thermal labels,
but the software is set to transfer printing Cancel current print job.
Set software to direct thermal printing.
Restart print job.
Pinch roller open
The transport system is not locked Swing the pinch roller against the transport roller.
Printhead open
Printhead not locked Lock printhead.
Printhead too hot
Printhead is overheated After pausing the print job will be continued
automatically. If the fault recurs repeatedly, reduce
the heat level or the print speed via software.
Read error
Read error when reading from the memory
card Check data of the card.
Backup data, reformat card.
Remove ribbon
Transfer ribbon is loaded although the
printer is set to direct thermal printing for direct thermal printing remove ribbon
for thermal transfer printing set the printer in the
configuration or in the software to transfer printing
Ribbon ink side
Identified ribbon unwinding direction does
not match to the setup setting
Ribbon loaded incorrectly.
Clean the printhead

6.3 on page 22
Load the ribbon correctly.
Setting does not match to the used ribbon.
Correct the setting.
Syntax error
Printer has received an unknown or invalid
command from the computer. Press
Ignore
to skip the command or
press
Cancel
to cancel the print job.
Unknown card
Card not formatted,
Type of card not supported Format card, use different type of card.
Voltage error
Hardware error Switch the printer off and then on.
If error recurs call service.
It is shown which voltage has failed. Please note.
Write error
Hardware error Repeat the write process, reformat card.
Table 6 Error Messages and Fault Correction