Connectivity Troubleshooting
Wireless Network Not Available
•
Ensure that any firewalls of your network allow the TV
wireless connection.
•
Try searching for wireless networks again, using the
Network
menu screen.
If the wireless network does not function properly, try
using the wired network in your home. Refer to the
Wired Connectivity
section for more information on
the process.
If the TV does not function using the wired connection,
check the modem (router). If the router does not have a
problem, check the internet connection of your modem.
Connection is Slow
See the instruction book of your wireless modem to
get information on the internal service area, connection
speed, signal quality and other settings. You need to have
a high speed connection for your modem.
Distruption during playback or slow reactions
You could try the following in such a case:
Keep at least three metres distance from microwave
ovens, mobile telephones, bluetooth devices or any
other WLAN compatible devices. Try changing the active
channel on the WLAN router.
Internet Connection Not Available / Audio Video
Sharing Not Working
If the MAC address (a unique identifier number) of your PC
or modem has been permanently registered, it is possible
that your TV might not connect to the internet. In such a
case, the MAC address is authenticated each time when
you connect to the internet. This is a precaution against
unauthorised access. Since your TV has its own MAC
address, your internet service provider cannot validate the
MAC address of your TV. For this reason, your TV cannot
connect to the internet. Contact your internet service
provider and request information on how to connect a
different device, such as your TV, to the internet.
It is also possible that the connection may not be available
due to a firewall problem. If you think this causes your
problem, contact your internet service provider. A firewall
might be the reason of a connectivity and discovery
problem while using the TV in Audio Video Sharing mode
or while browsing via Audio Video Sharing feature.
Invalid Domain
Ensure that you have already logged on to your PC with
an authorised username/password and also ensure that
your domain is active, prior to sharing any files in your
media server program on your PC. If the domain is invalid,
this might cause problems while browsing files in Audio
Video Sharing mode.
Using Audio Video Sharing Network
Service
Audio Video Sharing feature uses a standard that eases
the viewing process of digital electronics and makes them
more convenient to use on a home network.
This standard allows you to view and play photos, music
and videos stored in the media server connected to your
home network.
1. Server Software Installation
The Audio Video Sharing feature cannot be used if the
server program is not installed onto your PC or if the
required media server software is not installed onto the
companion device. Please prepare your PC with a proper
server program.
2. Connect to a Wired or Wireless Network
See the
Wired/Wireless Connectivity
sections for
detailed configuration information.
3. Enable Audio Video Sharing
Enter the
Settings>System>More
menu and enable the
Audio Video Sharing
option.
4. Play Shared Files via Media Browser
Highlight the
AVS
option in the
Sources
menu by using
the directional buttons and press
OK
. Available media
server devices in the network will be listed. Select one
and press
OK
to continue. The media browser will then
be displayed.
Refer to the
Media Browser
menu section for further
information on file playback.
If a problem occurs with the network, switch your
television off at the wall socket and back on again.
PC/HDD/Media Player or any other devices that are
compatible should be used with a wired connection for
higher playback quality.
Use a LAN connection for quicker file sharing between
other devices like computers.
Note:
There may be some PC’s which may not be
able to utilise the Audio Video Sharing feature due to
administrator and security settings (such as business PC’s).
Apps
You can access the applications installed on your TV from
Apps
menu. Highlight an app and press
OK
to launch.
Advanced features
Getting the most from your TV
Advanced features
38
If you require any technical guidance or find that your TV is not operating as intended, a simple solution can often be found in the
Troubleshooting
section of these instructions,
or online at
www.bush-support.co.uk.
If you still require further assistance, call one of our experts on
0345 604 0105,
a Bush enquiry line.
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