TeraStation Pro WSS User Manual
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Troubleshooting
Omron UPSs
The TeraStation’s LCD panel will not display information correctly when an Omron UPS is first connected. This is because
the LCD panel control and the Omron UPS both use COM port 2. To resolve this issue, refer to the Omron’s user manual
and change its UPS communication port to a port other than COM 2, then restart the TeraStation.
If you are unable to access the shared folder or the system is unstable
This usually happens because too many software applications are running in Windows Storage Server, causing a memo-
ry shortage. Exit or uninstall some of the software running in Windows Storage Server, then restart the TeraStation.
Recovering Your TeraStation
If drive 1 fails, your TeraStation will not be able to boot. You will need a Buffalo OP-HD series drive of the same
capacity (sold separately) to replace the failed drive. Follow the procedure below to replace the drive and recover your
TeraStation.
1
With the TeraStation powered off, connect a USB keyboard and a video display.
2
Power on the TeraStation.
3
The boot selection dialogue will open. Select the drive whose name begins with “AHCI:P1”. It will be in the form
AHCI:P1-xxxxxxxxxxxx, where xxxxxxxxxxxx is a string of characters.
4
Open Windows Storage Server.
5
In RAID Builder, dismount drive 1. Remove it from the TeraStation.
6
Insert the new drive into the empty slot. In RAID Builder, detect the new drive.
7
Rebuild the RAID array.
Your TeraStation is now ready to use.
