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General information
BT Decor 425 – Edition 2 – 13.10.03 – 5558
Within the 12 month guarantee period:
If you experience a problem with your BT Decor 425 please read the Help section or call
the Helpline on
0870 605 8047
. Calls are charged at national rates.
In the unlikely event of a defect occurring, please return the product, with the receipt, to
the place of purchase.
Outside of the 12 month guarantee period:
If your product needs repair after the guarantee period has ended, the repair must meet
the approval requirements for connection to the telephone
network. We recommend that you call the Helpline on
0870 605 8047
for information on
our recommended repair agents.
Returning your phone
If the Helpline is unable to remedy your problem they will ask you to return the product.
Where possible, pack the product in its original packaging. All parts must be returned
including the mains power adaptor. (Please note that we cannot take responsibility for
goods damaged in transit.) Please obtain and keep proof of posting from the Post Office.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of purchase is required so please keep your receipt.
5558 BT Decor 425 UG [2] 14/10/03 4:53 PM Page 32
