If You Are Having Difficulty with Your Machine
> Other Problems
Other Problems
Copying Difficulties
Difficulties
Suggestions
Vertical black lines or streaks
appear in copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip. Clean the glass strip, scanner glass, and the white bar and white
plastic above them.
See
Related Information
:
Clean the Scanner
.
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See
Related Information
:
Clean the Scanner
.
Copies are blank.
Make sure you are loading the document correctly.
See
Related Information
:
Load Documents in the Automatic Document Feeder
(ADF)
.
See
Related Information
:
Load Documents on the Scanner Glass
.
Poor copy results when using the
ADF.
(ADF models)
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan.
(Windows
®
)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14, click
Desktop
>
Scan Settings
>
Select
to select the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when
starting to scan. (Mac)
Make sure the Brother TWAIN driver is selected as the primary source. In
PageManager, click
File
>
Import From Scanner
and select the Brother TWAIN
driver.
You can also scan documents using the ICA Scanner Driver.
OCR does not work.
Try increasing the scanning resolution.
(Mac)
Make sure you downloaded and installed Presto! PageManager from
nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang2.dmg
Poor scanning results when using
the ADF. (Vertical black lines
appear in the scanned data.)
(ADF models)
Clean the white bar and the glass strip underneath it.
See
Related Information
:
Clean the Scanner
.
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Software Difficulties
Difficulties
Suggestions
Cannot print.
Uninstall and reinstall the Brother driver.
“Device Busy” appears on the
computer screen.
Make sure the machine's display shows no error messages.
Related Information
•
If You Are Having Difficulty with Your Machine
•
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Содержание MFC-J775DW
Страница 1: ...Online User s Guide MFC J775DW 2017 Brother Industries Ltd All rights reserved ...
Страница 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Страница 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Страница 37: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 31 ...
Страница 46: ... Load Envelopes in the Paper Tray 40 ...
Страница 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Страница 55: ... Other Problems 49 ...
Страница 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Страница 180: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 174 ...
Страница 181: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 175 ...
Страница 195: ... Enter Text on Your Brother Machine 189 ...
Страница 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Страница 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Страница 306: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 300 ...
Страница 313: ...Home Security Security Lock the Machine Settings 307 ...
Страница 323: ...Related Information Brother Web Connect 317 ...
Страница 355: ...Related Information ControlCenter4 Windows 349 ...
Страница 404: ... Clean the Scanner Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass 398 ...
Страница 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Страница 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Страница 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Страница 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Страница 447: ...Related Information Check Your Brother Machine 441 ...
Страница 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...
Страница 491: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications 485 ...
Страница 498: ... Store Address Book Numbers from Caller ID History Change a Group Name Set Your Station ID 492 ...