Error and Maintenance Messages
> Error Messages When Using the Brother
Web Connect Feature
Error Messages When Using the Brother Web Connect Feature
Your Brother machine displays an error message if an error occurs. The most common error messages are
shown in the following chart.
You can correct most errors yourself. If you need more tips, go to your model's
FAQs & Troubleshooting
page
on the Brother Solutions Center at
.
Connection Error
Error Messages
Cause
Action
Connection Error 02
Network connection failed.
Verify that the network
connection is good.
The machine is not connected to a
network.
•
Verify that the network connection
is good.
•
If the
Web
or
Apps
option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error 03
Connection failed to server.
Check network settings.
•
Network or server settings are
incorrect.
•
There is a problem with the
network or server.
•
Confirm that network settings are
correct, or wait and try again later.
•
If the
Web
or
Apps
option was
pressed soon after the machine
was turned on, the network
connection may not have been
established yet. Wait and try
again.
Connection Error 07
Connection failed to server.
Wrong Date&Time.
Date and time settings are incorrect.
Set the date and time correctly. Note
that if the machine's power cord is
disconnected, the date and time
settings may have reset to factory
settings.
Authentication Error
Error Messages
Cause
Action
Authentication Error 01
Incorrect PIN code. Enter
PIN correctly.
The PIN you entered to access the
account is incorrect. The PIN is the
four-digit number that was entered
when registering the account to the
machine.
Enter the correct PIN.
Authentication Error 02
Incorrect or expired ID, or
this temporary ID is already
used. Enter correctly or
reissue temporary ID.
Temporary ID is valid for 24
hours after it is issued.
The temporary ID that was entered is
incorrect.
Enter the correct temporary ID.
The temporary ID that was entered
has expired. A temporary ID is valid
for 24 hours.
Apply for Brother Web Connect
access again and receive a new
temporary ID, and then use the new
ID to register the account to the
machine.
Authentication Error 03
Display name has already
been registered. Enter
another display name.
The name you entered as the display
name has already been registered to
another service user.
Enter a different display name.
367
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Страница 22: ...Home Paper Handling Paper Handling Load Paper Load Documents 16 ...
Страница 31: ...2 1 Related Information Load Paper in the Paper Tray 25 ...
Страница 37: ... Change the Check Paper Size Setting Choose the Right Print Media Change the Paper Size and Paper Type 31 ...
Страница 46: ... Load Envelopes in the Paper Tray 40 ...
Страница 53: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 47 ...
Страница 55: ... Other Problems 49 ...
Страница 57: ...Home Print Print Print from Your Computer Windows Print from Your Computer Mac 51 ...
Страница 180: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 174 ...
Страница 181: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 175 ...
Страница 195: ... Enter Text on Your Brother Machine 189 ...
Страница 205: ... Connect an External TAD Telephone and Fax problems 199 ...
Страница 257: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 251 ...
Страница 306: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 300 ...
Страница 313: ...Home Security Security Lock the Machine Settings 307 ...
Страница 323: ...Related Information Brother Web Connect 317 ...
Страница 355: ...Related Information ControlCenter4 Windows 349 ...
Страница 404: ... Clean the Scanner Load Documents in the Automatic Document Feeder ADF Load Documents on the Scanner Glass 398 ...
Страница 414: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 408 ...
Страница 425: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 419 ...
Страница 428: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 422 ...
Страница 434: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 428 ...
Страница 447: ...Related Information Check Your Brother Machine 441 ...
Страница 451: ...Related Information Routine Maintenance Replace the Ink Cartridges 445 ...
Страница 491: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications 485 ...
Страница 498: ... Store Address Book Numbers from Caller ID History Change a Group Name Set Your Station ID 492 ...