Troubleshooting
149
7
Network problems
7
For problems concerning using your printer on a Network, see the Network User’s Guide on the CD-ROM we
have supplied. Click
Documentation
on the menu screen.
The Network User’s Guide in HTML format will be installed automatically when you install the driver. Click the
Start
button,
, your printer, and then User’s Guide.
You can also view the manuals in PDF format by accessing the Brother Solutions Center
(http://solutions.brother.com/).
1
Programs
for Windows
®
2000 users
Other problems
7
For Macintosh with USB
7
Problem
Recommendation
The printer cannot print. The
‘
There was an error writing to
LPT1: (or BRUSB) for the
printer’
error message is
displayed on your computer.
Make sure that the printer cable is not damaged or broken.
If you have an interface-switching device, make sure that you chose the correct
printer.
Problem
Recommendation
The printer does not appear in
Printer Setup Utility
(Mac OS
X 10.3 and 10.4) or
Print & Fax
in
System Preferences
(Mac
OS X10.5).
Make sure that the printer is turned on.
Make sure that the USB interface cable is connected directly to the Macintosh.
Make sure the printer driver is installed correctly.
Unable to print from the
application.
Make sure that the supplied Macintosh printer driver is installed and that it is
chosen with
Printer Setup Utility
(Mac OS X 10.3 and 10.4) or
Print & Fax
in
System Preferences
.