Troubleshooting
128
7
Error messages (Continued)
7
Maintenance messages
7
Call service messages
7
Error message
Action
NO PAPER
XXX
Put paper in the indicated empty tray. If the problem is still unsolved, the paper pick-up roller
may be stained. Clean the paper pick-up roller. See
Cleaning the paper pick-up roller
NO TONER
Open the front cover, then install the toner cartridge. See
NO TRAY XXX
Put the tray1 in the printer.
PRINT OVERRUN
Cut the resolution or add the optional memory. See
on page 148. Set Page Protection to the correct size. See
on page 42 and
SIZE ERROR DX
You can only use A4 size for duplex printing. Check the printer driver setting. Put the correct
size of paper, which is indicated on the second line of the LCD, in the tray. (See
SIZE MISMATCH
Put the same size paper in the paper tray or MP tray that is selected in the printer driver,
and then press
Go
, or select the size of paper you set in the
TRAY SIZE
setting from the
control panel.
STORAGE FULL
The RAMDISK size is set to 0 MB. Increase the RAMDISK size. Or there is no space to store
jobs. Delete unnecessary macros or fonts.
TOO MANY TRAYS
Maximum number of optional trays is two. Remove additional trays.
Maintenance message
Action
DRUM END SOON
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See
REPLACE DRUM
TONER LOW
Buy a new toner cartridge and have it ready before you get a
REPLACE TONER
message.
REPLACE TONER
REPLACE PF KITMP
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
pick up roller and separation plate) for the MP tray.
REPLACE PF KIT 1
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 1.
REPLACE PF KIT 2
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 2.
REPLACE PF KIT 3
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 3.
REPLACE FUSER
Call your dealer or Brother Customer Service for a replacement fuser unit.
REPLACE LASER
Call your dealer or Brother Customer Service for a replacement laser unit.
Call service message
Action
ERROR ###
Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the
problem, call your dealer or a Brother Customer Service.