7. Troubleshooting
93
NO PAPER XXX
Put paper in the empty tray.
NO TRAY XXX
Put the paper tray in the printer.
PRINT OVERRUN
Cut the resolution or add the optional memory. See
on page 71 and
Set
Page Protection
SIZE ERROR DX
You can only use A4, Letter and Legal size for duplex printing. Check the printer driver
setting and put the correct sized paper in the paper tray or MP tray that is selected in the
printer driver. See
SIZE MISMATCH
Put the same size paper in the paper tray or MP tray that is selected in the printer driver,
and then press
Go
, or select the size of paper you set in the
TRAY SIZE
setting from the
control panel.
STORAGE FULL
The RAMDISK size is set to 0 MB. Increse the RAMDISK size. Or there is no space to store
jobs. Delete unnecessary macros or fonts.
TOO MANY TRAYS
Maximum number of optional trays is two. Remove additional trays.
Maintenance messages
Maintenance message
Action
DRUM NEAR END
The drum unit is near the end of its life. Buy a new drum unit to replace the current one.
See
TONER LOW
Buy a new toner cartridge and have it ready before you get a
TONER LIFE END
message.
TONER LIFE END
See
REPLACE PF KITMP
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
pick up roller and separation plate) for the MP tray.
REPLACE PF KIT 1
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 1.
REPLACE PF KIT 2
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 2.
REPLACE PF KIT 3
Call your dealer or Brother Customer Service for a replacement paper feeding kit (paper
feed roller, separation roller, separation pad, and separation pad spring) for Tray 3.
REPLACE FUSER
Call your dealer or Brother Customer Service for a replacement fuser unit.
REPLACE LASER
Call your dealer or Brother Customer Service for a replacement laser unit.
Call service messages
Call service message
Action
ERROR ###
Turn off the printer. Wait a few seconds, then turn it on again. If this does not clear the
problem, call your dealer or a Brother Customer Service.
Error message (Continued)
Error message
Action