Quick Start Guide – Using Your Phone
aCtivating Your phone
Press the
Activate
soft key and enter your extension
and PIN, then press
Enter
or the
#
key.
making CallS
external Calls
To make an external call, you must dial a 9 + 1 +
the number.
internal Calls
Internal calls can be made by just entering the 3 or
4 digit extension of your colleague.
international Calls
To make calls outside of the United States, dial 9
+ 011 + Country Code + City Code + the phone
number of the person you are trying to reach.
reCording Your voiCemail greeting
To record or change your voicemail greeting. Press
the
Voicemail
button on your phone
and enter
the temporary passcode of
1234
and follow the
prompts to record your greeting. Here, you can also
reset your passcode.
liStening to voiCemail meSSageS
from Your desk phone
Press the
key and follow the prompts.
from any phone outside Your office
1. Call your own phone number
2. During your voicemail greeting press * key and
follow the prompts.
aCCeSSing the CompanY direCtorY
Press the
Menu
soft key on your phone, then select
Directory
. Here you can search for employees by
typing in their last name. Once the coworker you are
trying to reach is displayed, hit the
Dial
soft key to
begin the call.
uSing redial
Press the
function key (or the
Redial
soft key).
Then, select the number you wish to call by using the
Arrow
keys and press the
Dial
soft key.
plaCing a Call on hold
When you are on a call and would like to put
someone on hold. Press the red hold key
. This
places the call on hold. Take the call off hold by
pressing the glowing
Line Appearance
key.
tranSferring a Call
Once on an active call, you can transfer a call by
pressing the
Transfer
soft key. You will then see
Transfer
To
displayed. Dial the internal or external
number (don’t forget to dial 9 + 1 for an external
call) and press
Transfer
again. The call will then be
transferred to the appropriate party.
making a three-WaY Call or
ConferenCe Call
Dial the first party’s number, then press the
twice (or the
Conf
soft key once). Then dial the
second party and press the
function key once
(or the
Conf
soft key) to join the parties.
4
Quick Start Guide