36
1. Terms of Warranty
2.1 Subject to the Terms of Warranty set out in this document, the Product is warranted to be free from defects in materials
and factory workmanship for the period set out in the table below.
RESIDENTIAL & LIGHT COMMERCIAL APPLICATIONS
PRODUCT
PRODUCT GROUP
PARTS
LABOUR
WARRANTY START
APAC
ALL PRODUCT GROUPS
1 YEAR
(Note 1)
N/A
(Note 1)
Date of commissioning
(Note 3)
Evaporative Coolers & Gas Ducted Heaters
(excluding Compact Classic Series)
5 YEARS
5 YEARS
Date of Purchase
Gas Ducted Heaters – Compact Classic Series
3 YEARS
3 YEARS
Date of Purchase
Refrigerative Airconditioning Products
5 YEARS
5 YEARS
Date of Purchase
BRIVIS
Gas Ducted Heater Heat Exchangers & Burners,
Evaporative Coolers (structural components only)
10 YEARS
N/A
Date of Purchase
AFTER MARKET
Spare Parts
1 YEAR
N/A
Date of Purchase
NOTE:
Must be read in conjunction with product specific manuals.
OTHER APPLICATIONS
ALL PRODUCTS
ALL PRODUCT GROUPS
1 YEAR
N/A
(Note 2)
Date of commissioning
(Note 3)
Note 1
Note 2
Note 3
Extended Warranty available on selected models. Please consult your Qualified Installer or your local Brivis office for
details.
Labour Warranty does not apply to any Product which has been used for any purpose other than artificially heating or
cooling the air within a building or room for human comfort.
Or 18 Months from the date of the Brivis Invoice.
2.2 Brivis will determine in its sole discretion, which classification the Product fits into and the corresponding Warranty that
shall apply.
2.3 An Authorised Service Representative will repair or replace, at its option, the Product or any part of the Product that its
examination shows to be defective. The repair or replacement shall be performed during Normal Business Hours by an
Authorised Service Representative. Repair by persons other than an Authorised Service Representative may void the
Warranty.
2.4 The Warranty of the Product requires that, in addition to all other conditions, the Purchaser conducts regular and/or
preventative maintenance as may be specified by Brivis (e.g. Operating Instructions) and required by the level of
usage and the usage environment, including the use of correct and uncontaminated refrigerants and lubricants.
3
Conditions of Warranty
3.1 The Purchaser may only obtain the benefit of the Warranty if the Purchaser:
3.2
maintains and services the Product in accordance with the instructions set out in the service section of the
relevant Service or Owner’s Manual;
3.3
complies with clause 7 below (titled "Purchaser's Responsibilities");
3.4
notifies Brivis within 30 days of a defect developing, that a claim is being made under this Warranty; and
3.5
provides, in support of the claim made under this Warranty, a Proof of Purchase.
3.6 This document represents the only Warranty given by Brivis and no other person or organisation is authorised by Brivis
to offer any alternative.
4
Exclusions
4.1 This Warranty does NOT cover:
4.2
damage, problems or failure resulting from improper operation and/or inadequate maintenance by the Purchaser
(refer Purchaser’s Responsibilities section below);
4.3
damage, problems or failure resulting from improper or faulty installation. The Product must be installed by a
Qualified Installer in accordance with applicable regulations. Where applicable, Certificate(s) of Compliance must be
obtained by the purchaser from Qualified Installer and present it to the Authorised Service Representative;
4.4
damage, problems or failure caused by factors external to the Product including, but not limited to, faulty or poor
external electrical wiring, incorrect or faulty power supply, voltage fluctuations, over voltage transients or
electromagnetic interference, inadequate or faulty gas, drainage services, or water services, including water pressure,
and non potable water;
a) damage, problems or failure caused by acts of God, fire, wind, lightning, flood, storm, vandalism, earthquake, war,
civil insurrection, misuse, abuse, negligence, accident, pests, animals, pets, vermin, insects, spiders or entry of
foreign objects or matter into the Product such as dirt, debris, soot or moisture;
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