14
Turning the System Off Without Canceling an Alarm
Follow these instructions if you wish to turn off the system and report an
alarm to Brink’s.
1. Enter the building through a designated entry
door.
The Premium Keypad’s message window
reads ALARM. The siren is sounding and the
ON light is lit.
2. Enter your user code.
The keypad beeps. Wait for Brink’s to call.
Be prepared to give the Brink’s operator your
code word.
Do not use the telephone if you intend to
cancel the alarm. If your telephone line is
busy, Brink’s may dispatch emergency
personnel to your home, which could result in a
false alarm fine.
What to Do in an Actual Emergency
If the security system is sounding an alarm, and there is an actual
emergency in progress, do the following:
1. Leave the system on. If the emergency is a
fire, quickly notify the building’s occupants and
safely evacuate the building.
2. Do not use the telephone, except to call 911.
If you do, Brink’s personnel may not be able to
contact you. If you are trying to make a
telephone call while another alarm is triggered,
the system will disconnect your call to send the
alarm signal. If this continues, you may need
to turn the system off to use the telephone.
3. If this is a medical or police emergency, wait
for Brink’s to call. Explain the emergency to
the operator. If you do not answer the
telephone, Brink’s will try to contact the
appropriate emergency agency, unless you
have given other instructions.
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