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BRT_AN_079 PanL Desk Manager 2.X User Guide

Version 1.0

Document Reference No.: BRT_000377

Clearance No.: BRT#179

Product Page

Document Feedback

PDM Server Installation Pre-requisites

System Requirements

Hardware / Software

Specifications

Server Operating System

Ubuntu LTS 16.04+ / CentOS / SUSIE / RHEL

Exchange Server

Microsoft Exchange 2013/2016/2019 & Office 365

Database Software

Mongo 4.2.0

Console Web Browser

Mozilla Firefox v69+/Chrome v65+/Safari

Client Software

Outlook Add-In 2010/2013/2016/Outlook App
Ensure that any of the above outlook versions are installed.

Minimum Server Hardware
Requirements

Processor –Intel Core 2 Duo
Hard disk – 50GB
RAM – 4GB RAM

Calendar/Application Ports

Exchange Server

Port 443

Used for EWS connection

Port 587

Used for SSMTP

PDM Server

Port 80 /
Port 8881 /
Port 9881

Used for PDM Console

Port 3000 /
Port 4430

Used for API

Port 3002

Used for Socket
Notification

Port 5353

Used for mDNS

Port 65533 Used for PanL35L Device

Client (Outlook Add-
Ins)

Port 5353

Used for mDNS

PanL35L

Port 65533 Used for PDM API

Mobile Client

Port 5353

Used for mDNS

OS (Ubuntu / RHEL / Centos / Susie)

2.1

Installing PDM on Ubuntu / RHEL Server

System Requirements



Ubuntu: A server running a 64-bit Debian based distribution (Ubuntu Server 16.04 - 20.04
LTS recommended)



RHEL: A server running a 64-bit RHEL Server 8.2 (Ootpa)



A static IPv4 address (pointing to PDM Server IP).



A user account with sudo full permissions



Access to the internet during installation to download dependencies. (optional)

Pre-Installation Procedure

This section provides the steps involved in installation and configuration of the PDM Server Software
and its components. The screenshot and file names are for illustration purposes only.

a.

Install net tools using the command -

sudo apt install net-tools

Copy the PDM installation package zip file provided (for example –

PDM_Package_3.1.6)

to the

PDM Server PC (for example:

/home/administrator/PDM

)

Содержание PanL Desk Manager

Страница 1: ......

Страница 2: ...2 Create User Account 19 2 3 Create Desk Resource Account 21 2 4 Create Distribution Group 22 2 5 Create Impersonation User Service Account Grant Impersonation Rights 22 2 5 1 Create User Service Acc...

Страница 3: ...anagement 83 1 1 Add Building 83 1 2 Edit Building 84 1 3 Delete Building 85 2 Locations Management 86 2 1 Add Location 86 2 2 Edit Location 86 2 3 View Location Map 86 2 4 Assign Desk 87 2 5 Update D...

Страница 4: ...Add Email Template 118 4 2 Edit Delete Email Template 119 5 Import Export Configuration 120 6 License 120 J Log 121 1 System Log 121 2 User Log 122 K About 123 L Log Out 124 M Desk Viewer GUI Overview...

Страница 5: ...s 180 L Device Control 182 M Feedback 183 N About 184 O Log out 185 VIII PanL Desk Manager Mobile App for iOS Users 186 A Hardware Software Requirements 186 B Download Installation of PDM Mobile App f...

Страница 6: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 6 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 7: ...the following Exchange Server Setup PDM Server Software Setup and Installation PDM Console Desk Viewer Microsoft Outlook Add In Mobile App for Android iOS users Wi Fi enabled PanL35L PD35L Desk Panel...

Страница 8: ...uct is intended to alert the user of important operating and maintenance Servicing instruction in the literature provided with equipment WARNING To reduce the risk of fire or electric shock do not exp...

Страница 9: ...DC cords consult the Manufacturer for guidance Power supplies are intended for continuous operation Our power supplies are universal input voltage supplies that operate from 100 240 VAC and are intend...

Страница 10: ...o or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or rel...

Страница 11: ...M Console to connect to supported Microsoft Exchange or Office 365 calendars The PDM console also allows system administrators to assign desk layouts across local or multi site locations setup PanL35L...

Страница 12: ...upancy status and navigation through Desk Viewer Search building location desks function enables users to book neighbouring desk to work on the same project Outlook Add In and Mobile App feature enabl...

Страница 13: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 13 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 14: ...s account will be part of the distribution group Distribution Group Group Room List 1 This group of desks are only allowed to access the following PDM components PDM Console Outlook Add Ins PanL35L On...

Страница 15: ...79 Product Page 15 Document Feedback Copyright Bridgetek Pte Ltd 1 Using Exchange Management PowerShell Command Prompt 1 1 Start Exchange Management PowerShell Command Prompt a From the exchange serve...

Страница 16: ...ridgetek com OrganizationalUnit Users Password ConvertTo SecureString P ssw0rd AsPlainText force The user account will be created 1 3 Create Desk Resource Account d Create resource account using the f...

Страница 17: ...esks Member desk1 bridgetek com g Display the list of desk added to a particular distribution group Get DistributionGroupMember Identity Bridgetek Desks 1 5 Create Impersonation User Service Account G...

Страница 18: ...nation Role Roles ApplicationImpersonation Members service account bridgetek com j To view the application impersonation data use the following command Get ManagementRoleAssignment Role ApplicationImp...

Страница 19: ...Product Page 19 Document Feedback Copyright Bridgetek Pte Ltd 2 Using Exchange Admin Center Console 2 1 Log in to Exchange Admin Center Console a Go to https exchange servername ecp and log in with yo...

Страница 20: ...on 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 20 Document Feedback Copyright Bridgetek Pte Ltd d Enter the user account details and click Save e The newly created User acco...

Страница 21: ...sion 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 21 Document Feedback Copyright Bridgetek Pte Ltd 2 3 Create Desk Resource Account f In the Exchange admin centre go to Recip...

Страница 22: ...4 Create Distribution Group The distribution group RoomList can be created only using the Exchange PowerShell Refer to the steps given under the topic A Exchange 2016 2013 Setup 1 Using Exchange Manag...

Страница 23: ...on 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 23 Document Feedback Copyright Bridgetek Pte Ltd 2 5 1 Create User Service Account j Go to Recipients Mailboxes 1 Click and se...

Страница 24: ...ide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 24 Document Feedback Copyright Bridgetek Pte Ltd l Enter the Service Account details and click Save The Service accou...

Страница 25: ...getek Pte Ltd 2 5 2 Granting Service Account Impersonation Rights The following steps will guide to grant the service account with impersonation permission for all accounts m In the Exchange admin cen...

Страница 26: ...179 Product Page 26 Document Feedback Copyright Bridgetek Pte Ltd p Add the admin role ApplicationImpersonation Click OK The newly added admin role will be displayed under Roles q Similarly click unde...

Страница 27: ...L Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 27 Document Feedback Copyright Bridgetek Pte Ltd The newly added role is displayed under th...

Страница 28: ...Page 28 Document Feedback Copyright Bridgetek Pte Ltd 2 6 Discovery Management Members of this management role group can perform mailbox search in the Exchange organization for data that meets specif...

Страница 29: ...on 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 29 Document Feedback Copyright Bridgetek Pte Ltd s In the Discovery Management interface enter the Name Under Rules select Leg...

Страница 30: ...n 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 30 Document Feedback Copyright Bridgetek Pte Ltd t Similarly click under Members and add the service account and click OK Servi...

Страница 31: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 31 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 32: ...art of the distribution group Distribution Group Group Room List 1 This group of desks are only allowed to access the following PDM components PDM Console Outlook Add Ins PanL35L On Spot booking Imper...

Страница 33: ...t the PowerShell on the workstation Click Start Windows PowerShell b In the console type the following command to get the credentials of Office 365 Credentials Get Credential c In the resulting window...

Страница 34: ...nistration cmdlets Import PSSession Session If the above import command fails then use the following command Set ExecutionPolicy RemoteSigned Now the Office 365 can be managed via PowerShell 1 2 Creat...

Страница 35: ...steps given under the topic A Exchange 2016 2013 Setup 1 Using Exchange Management PowerShell Command Prompt 1 3 Create Distribution Group for details 1 5 Create Impersonation User Service Account Gra...

Страница 36: ...ight Bridgetek Pte Ltd 2 Using Office 365 Admin Center Console 2 1 Log in to Office 365 Admin Center Console a Go to the Office 365 Admin center and log in with Office 365 admin account 2 2 Create Use...

Страница 37: ...de Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 37 Document Feedback Copyright Bridgetek Pte Ltd d Assign the product licenses Click Next e Go through the Optional se...

Страница 38: ...Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 38 Document Feedback Copyright Bridgetek Pte Ltd f Verify the user account details and click...

Страница 39: ...L Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 39 Document Feedback Copyright Bridgetek Pte Ltd The user account details are added to acti...

Страница 40: ...T_000377 Clearance No BRT 179 Product Page 40 Document Feedback Copyright Bridgetek Pte Ltd 2 3 Create Desk Resource Account g In the Add resource interface enter the following resource related inform...

Страница 41: ...Bridgetek Pte Ltd h A new resource desk account is added and displayed 2 4 Create Distribution Group The distribution group RoomList can be created only using the Exchange PowerShell Refer to the ste...

Страница 42: ...roduct Page 42 Document Feedback Copyright Bridgetek Pte Ltd 2 5 Create Impersonation User Service Account Grant Impersonation Rights 2 5 1 Create User Service Account i In the Microsoft 365 admin cen...

Страница 43: ...de Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 43 Document Feedback Copyright Bridgetek Pte Ltd k Assign the product licenses Click Next l Go through the Optional se...

Страница 44: ...79 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 44 Document Feedback Copyright Bridgetek Pte Ltd m Verify the details and click Finis...

Страница 45: ...cument Feedback Copyright Bridgetek Pte Ltd The service account details are added to active users list 2 5 2 Granting Service Account Impersonation Rights To grant the service account with impersonati...

Страница 46: ...1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 46 Document Feedback Copyright Bridgetek Pte Ltd 2 6 Discovery Management n In the Office 365 admin centre navigate to permission...

Страница 47: ...on 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 47 Document Feedback Copyright Bridgetek Pte Ltd o In the Discovery Management interface enter the Name Under Rules select Leg...

Страница 48: ...n 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 48 Document Feedback Copyright Bridgetek Pte Ltd p Similarly click under Members and add the service account and click OK Servi...

Страница 49: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 49 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 50: ...0 Used for API Port 3002 Used for Socket Notification Port 5353 Used for mDNS Port 65533 Used for PanL35L Device Client Outlook Add Ins Port 5353 Used for mDNS PanL35L Port 65533 Used for PDM API Mobi...

Страница 51: ...51 Document Feedback Copyright Bridgetek Pte Ltd c Unzip or extract the installation files using the following command unzip PDM_package_3 1 6 zip d PDM_package_3 1 6 d Upon extracting the package fi...

Страница 52: ...ase do not change any other parameters except for ip and pdmServerAddress Nginx service b If there is a need to change the SSL certificate from the default Bridgetek SSL certificate first copy the new...

Страница 53: ...cation proxy_pass https pdm 3002 proxy_http_version 1 1 proxy_set_header Upgrade http_upgrade proxy_set_header Connection upgrade proxy_set_header Host host server simple reverse proxy listen 4430 ssl...

Страница 54: ...server_name api organization s domain name underscores_in_headers on client_max_body_size 100m client_body_buffer_size 128k access_log off error_log dev null crit pass requests for dynamic content to...

Страница 55: ...s endpoint https api organization s domain name api Installation of PDM Server Software The steps to install the PDM Server Software are given below The screenshots used here are for illustration purp...

Страница 56: ...ecessary PDM Server images into docker sudo installPDM sh A confirmation message to overwrite the existing version if any is displayed Enter Yes to proceed or No to discard the installation If Yes is...

Страница 57: ...ing folders and their contents are automatically copied from the initialData folder to the package main directory i e PDM_package_3 1 6 config docker storage If any configuration changes are made to t...

Страница 58: ...58 Document Feedback Copyright Bridgetek Pte Ltd f Start the PDM Server using the following command sudo startPDM sh g Ensure that all the PDM services are up and running using the following command...

Страница 59: ...tion message If you wish to use the previous version data and configuration Yes No is displayed Select Yes Recommended and enter the old software package directory path to retain all previous PDM serv...

Страница 60: ...Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 60 Document Feedback Copyright Bridgetek Pte Ltd 2 3 Uninstall PDM Server Software Package To uninstall PDM a Run the fo...

Страница 61: ...name api domainname socket domainname where in the domain name refers to the organization s domain name For example if the organization s name is ABC Pte Ltd then the domain name can be abc com or abc...

Страница 62: ...uter to expand its view i Right click Certificates under Trusted Root Certification Authorities and select All Tasks then click Import j Complete the wizard to import the brtroot pem file in the softw...

Страница 63: ...cument Feedback Copyright Bridgetek Pte Ltd Importing certificate into Firefox browser a Open FireFox browser b Navigate to Menu Options Search Certificates View Certificates Authorities tab Click Imp...

Страница 64: ...certificates Once the root SSL certificate is installed follow the steps given below to open the PDM console on client browser FireFox Safari a Open browser enter about config on url page b Accept th...

Страница 65: ...idgetek Pte Ltd Local DNS To configure the domains on a local DNS server ensure the DNS records are created in the exchange server For illustration purpose exchange server 2010 is used in the example...

Страница 66: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 66 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 67: ...ported web browser Chrome Mozilla Firefox Safari and enter the console URL https app organization s domain name for example https app brtchip com If opening console on a client PC using default Bridge...

Страница 68: ...il the file to the vendor i e PDM Support to obtain the license key The license key will be sent as a file with extension v2c for example 72543085074299640 V2C to the registered email address Upon get...

Страница 69: ...Copyright Bridgetek Pte Ltd Upon expiry of license an appropriate message indicating the same is displayed in PanL35L Desk Display Outlook Add Ins Mobile App Desk Viewer Upon generating renewing the l...

Страница 70: ...Clearance No BRT 179 Product Page 70 Document Feedback Copyright Bridgetek Pte Ltd 2 Update System Configuration To update calendar server and PDM server settings a Click on the Configuration System m...

Страница 71: ...on the Auto Synchronization check box and select a time from the dropdown control to trigger automatic data synchronization of all users and desks data If the check box is disabled then you have to p...

Страница 72: ...s to the Service Account s email id Whenever there is a change in the administrator s password credential or resource active status changes an email will be sent to this email id communicating of the...

Страница 73: ...uct Page 73 Document Feedback Copyright Bridgetek Pte Ltd B Change Password To change the default admin password 1 Click on the User Profile icon 2 Select Change Password 3 Enter the following Current...

Страница 74: ...Clearance No BRT 179 Product Page 74 Document Feedback Copyright Bridgetek Pte Ltd C Forgot Password The Forgot Password function allows user to recover the password To recover password 1 Click Forgo...

Страница 75: ...Copyright Bridgetek Pte Ltd 3 A verification code will be sent to the email id that was provided in the Recover Password interface 4 Enter the verification code in the Recover Password interface and c...

Страница 76: ...ield Click SIGN IN Upon successfully signing in with the temporary system password the PDM Console is displayed Using the Change Password function update your temporary password Upon successfully chan...

Страница 77: ...ance No BRT 179 Product Page 77 Document Feedback Copyright Bridgetek Pte Ltd NOTE 2 The verification code and the system generated temporary password will be sent to the Email Address mentioned in th...

Страница 78: ...elete Amenities Desk Groups Create Edit Delete Desk Group Add Desks to Desk Group Transfer Desk to another Desk Group Configure Desk Booking Policies Configure Amenities User and Role Management Users...

Страница 79: ...ng and user data Through observing the statistics management can plan and reorganize the whole desk booking structure and policies to improve desk utilization The dashboard view varies depending on th...

Страница 80: ...gress Pending Active and Inactive Filter Users can filter Dashboard data based on County Building Location Desk Groups Alternately users can filter data based on Timeframe i e Past 7 days or Past 4 We...

Страница 81: ...o BRT 179 Product Page 81 Document Feedback Copyright Bridgetek Pte Ltd Utilization The Utilization section provides pictorial representation of information pertaining to Desk Utilization Stacked bar...

Страница 82: ...eader board The Leader board section provides information pertaining to Desk Leader board Most Used Desks Least Used Desks and User Leader board Most Active Users Top Ghost Users Miscellaneous The Mis...

Страница 83: ...ent Buildings menu b Click ADD The Create Building interface is displayed c Enter the following information Building Name Country Time Zone Building Status Active Inactive Duration until which the bui...

Страница 84: ...ek Pte Ltd d Upon providing the necessary information click SAVE e The newly added building information is displayed on the table 1 2 Edit Building a From the table click Edit for the building that ne...

Страница 85: ...3 Delete Building a From the table click Delete for the building which needs to be deleted The search building function can be used by providing the search parameters in the Search box or filtering ba...

Страница 86: ...e assigned 2 1 Add Location All the steps for adding location are same as that of Add Building The additional step is to upload Location Map Click Browse and select the location map to upload and then...

Страница 87: ...allows users to perform the following functions 2 4 Assign Desk a From the uploaded location map click on any location that you want to assign a desk The Assign Desk interface is displayed b Select t...

Страница 88: ...tek Pte Ltd 2 5 Update Desk a To re assign a desk or change the active status from the location map click on the desk icon b The Update Desk interface is displayed Update the Desk Name and Desk Status...

Страница 89: ...ate Desk interface is displayed c Click UNASSIGN The desk is unassigned and the desk is removed from the map NOTE Ensure that the desk is not associated with any of the desk groups If so remove the de...

Страница 90: ...o to attach a desk panel for desk availability status indicator on spot desk booking and claim features 3 1 Assign Desk Name Panel to a Desk a Click on the Resource Management Desks menu b Click SYNC...

Страница 91: ...rding and is powered up the display should immediately reflect the current desk booking status 3 2 Un Assign Device a The list of desk panel devices that are assigned to a desk are displayed as a link...

Страница 92: ...namic Static QR Code Assigning static code for a particular desk allows users to perform various desk management functions like desk booking claiming etc by using the same QR code without even requiri...

Страница 93: ...l and QR Code are selected for export Click on the checkbox and select the items to export Upon selecting the required items provide a file name in the Save As field and click EXPORT The exported data...

Страница 94: ...he list of desk related data that can be exported By default Desk Name Desk Email and QR Code are selected for export Click on the checkbox and select the items to export Upon selecting the required i...

Страница 95: ...a desk created to a desk panel device and configure device settings brightness 4 1 Assign Desk to a Device a Click on the Resource Management Devices menu b The desk display devices which have gone t...

Страница 96: ...ssigned to a desk display devices are displayed as a link under the Assign To Desk column on the table Click on the Desk link to un assign the desk from the desk panel b The Assign Desk interface is d...

Страница 97: ...at the device is ONLINE From the Device Settings interface click FACTORY RESET b A confirmation dialog box is displayed Click RESET to proceed or CANCEL to cancel and discard the operation Upon resett...

Страница 98: ...irmware update Over The Air OTA for selected or all devices Users can also delete firmware A log history is also available for viewing 5 1 Add Upload Firmware Package a Click on the Resource Managemen...

Страница 99: ...mation displayed on the table click and select de select the Auto Update checkbox to enable or disable an automatic firmware update Upon enabling this function system will trigger this firmware update...

Страница 100: ...he device to update the firmware manually Alternately to select all the devices click on the checkbox on the top Click UPDATE 5 4 View Firmware Update Log To view firmware update log a From the list o...

Страница 101: ...ght Bridgetek Pte Ltd 5 5 Delete Firmware To delete firmware a From the list of uploaded firmware information displayed on the table click on the icon b A confirmation dialog box is displayed Click CO...

Страница 102: ...same as that of Add Building 6 2 Edit Amenities The steps for editing amenities are same as that of Edit Building 6 3 Delete Amenities The steps for deleting amenities are same as that of Delete Build...

Страница 103: ...the Country Building and Location d By default the Add Desks function button is disabled It is enabled only upon selecting a Country Building and Location and the selected location has desks Click AD...

Страница 104: ...Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 104 Document Feedback Copyright Bridgetek Pte Ltd f The newly added desks are displayed g Assign the relevant Desk...

Страница 105: ...s selected then members can only book desk through the device Same day Booking Members are allowed to do ONLY same day bookings Members cannot do same day booking Disabled Advanced Booking Members hav...

Страница 106: ...ek Pte Ltd h Assign the relevant Amenities if any to the desk group NOTE Amenities can be added using the Amenities Management interface i Upon adding all the relevant information click SAVE The new d...

Страница 107: ...rsion 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 107 Document Feedback Copyright Bridgetek Pte Ltd The steps for editing the desk group is same as that of creating desk gro...

Страница 108: ...tain functions 1 User Management Through the User Management interface admin users can Sync user from server and edit user information 1 1 Sync from Server To sync user information from server a Click...

Страница 109: ...min users can create user group add users to user group assign permissions and policies to user group edit and delete user group 2 1 Create User Group To create user group a Click User and Role Manage...

Страница 110: ...abled When disabled Default State Usage quota Can limit user booking hours by daily weekly monthly Do not limit user booking hours Disabled Booking Hours Can set user booking hours Allows booking from...

Страница 111: ...Members are allowed to manage System Configuration which includes System Policy Dashboard Settings Email Template Import Export Configuration Logs which includes System Log and User Log Members are NO...

Страница 112: ...edback set by the admin or type in a customize feedback 1 Feedback Management To create pre defined feedback inputs from users a Click on the Feedback Feedback Management menu b The Feedback managemen...

Страница 113: ...tion as required and click SAVE to save the changes if any To delete feedback option Click on the icon Click Confirm to proceed or Cancel to discard the delete operation 2 User Feedback The user s fee...

Страница 114: ...configure i e enable disable the access permission Edit View for different types of dashboard statistics for a particular user or user group For example if User Group 1 is allowed to view the utiliza...

Страница 115: ...15 Document Feedback Copyright Bridgetek Pte Ltd c Upon providing the relevant permissions by checking the checkbox click SAVE The updated information is available on the table 2 System Configuration...

Страница 116: ...000377 Clearance No BRT 179 Product Page 116 Document Feedback Copyright Bridgetek Pte Ltd 3 Policy Settings 3 1 Update Policy Settings To update policy settings a Click on the Configuration Policy me...

Страница 117: ...reminder is set as 1 day and a resource available date is on the 30th Oct 2020 an email reminder will be sent to the admin on the 29th Oct 2020 PanL35L Device Time Format This refers to the format in...

Страница 118: ...g location desk activation status and other system related events 4 1 Add Email Template To add email template a Click on the Configuration Email Template menu b The Email template interface is displa...

Страница 119: ...no email template is setup to signify a certain event then the email will be sent with the default content to the user admin when the event occurs 4 2 Edit Delete Email Template To edit delete email...

Страница 120: ...ted from the backup file The Dashboard data will be empty To import restore system configuration a Click on the Configuration Import Export Configuration menu b The Import Export Configuration interfa...

Страница 121: ...Bridgetek Pte Ltd J Log 1 System Log To view the system log for system analysis purposes a Click on the Log System Log menu b The System log interface is displayed DOWNLOAD ERROR LOG Click to downloa...

Страница 122: ...g To view the User log for user analysis purposes a Click on the Log User Log menu b The User log interface is displayed It will display the corresponding action to be taken by the user To search for...

Страница 123: ...ocument Feedback Copyright Bridgetek Pte Ltd K About The About interface displays information related to PDM Management Console s version Copyright PanL Support etc a Click on the About menu b The Abo...

Страница 124: ...User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 124 Document Feedback Copyright Bridgetek Pte Ltd L Log Out To log out of PDM Console Click on the icon From...

Страница 125: ...nterface 1 Open any of the supported web browser Chrome Mozilla Firefox Safari and enter the URL https app organization s domain name ebp for example https app brtchip com ebp The default building and...

Страница 126: ...layed 5 Tap on any of the search results and the respective location map will be displayed 6 You may filter desks on the map based on any or all of the following criteria o Available Desks which are a...

Страница 127: ...00377 Clearance No BRT 179 Product Page 127 Document Feedback Copyright Bridgetek Pte Ltd 8 You can make use of the following buttons to perform the respective functions Tap on Feedback to view the Fe...

Страница 128: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 128 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 129: ...rted with Outlook Add In A Installing Outlook Add In The Microsoft Outlook Add In provides an alternative option for users to view and book desk s from the calendar aside from the mobile app 1 Extract...

Страница 130: ...ick PDM Configuration 2 Add update the following information as required o URL IP either PDM Server URL name or IP address Enter the URL IP manually if the Outlook client PC is not part of a local PDM...

Страница 131: ...er Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 131 Document Feedback Copyright Bridgetek Pte Ltd An appropriate message indicating if the settings were updated...

Страница 132: ...he user profile and booking statistics pertaining to the user To access User Profile 1 From the top bar menu click PDM Profile 2 The User Profile interface is displayed This interface provides the det...

Страница 133: ...hat person To find a person 1 From the top bar menu click PDM Find a Person 2 Find a Person interface is displayed Input the following fields Date Time and Person Name Click Find Person If the search...

Страница 134: ...t Reference No BRT_000377 Clearance No BRT 179 Product Page 134 Document Feedback Copyright Bridgetek Pte Ltd 5 Tap on the bookable desks indicated in GREEN located near the person to proceed with the...

Страница 135: ...between Maps View and List View depending on their requirement To access desk booking interface 1 From the top bar menu click PDM Desk Booking 2 The desk booking interface is opened in Maps View 3 The...

Страница 136: ...k Pte Ltd Desk Status Indicated By Color Bookable Desk Green Selected Desk Blue Booking In Progress Red Booking Pending for Claim Orange Inactive Desk Grey Table 4 Desk Status 1 Booking Desk using Map...

Страница 137: ...edback Copyright Bridgetek Pte Ltd b The selected desk s are indicated in BLUE The selected desk s are also displayed under the List of bookings Select the amenities as required by clicking on the che...

Страница 138: ...the edge of the time slot on the calendar window as shown above A greyed out slot will indicate that the desk is already booked by another user Reminder Outlook notification reminder before the bookin...

Страница 139: ...dback Copyright Bridgetek Pte Ltd Assignee If desk s is booked on behalf of another user click on the Assignee field and enter his her Username Email ID Note To add a note to the booking click on the...

Страница 140: ...ument Feedback Copyright Bridgetek Pte Ltd e Upon adding updating the booking related attributes click Book An appropriate message indicating whether the booking is successful or not is displayed An e...

Страница 141: ...ge 141 Document Feedback Copyright Bridgetek Pte Ltd 2 Booking Desk using List View To book desk using List View a By default the desk booking interface opens in Maps View Change to List View by click...

Страница 142: ...red date and time for booking the desk Click OK d A list of desk s available in the selected location are displayed Desk s which are not available for the required time slot will be greyed out Tap on...

Страница 143: ...d Refer to Booking Desk using Maps View for the details pertaining to setting booking attributes Click on Add More if you wish to add more desks or click to remove a booking Upon adding updating the b...

Страница 144: ...ummary is displayed in the calendar window You will be only able to edit the booking that are in Booked status time slot indicated in Blue color Double click on the booking c The booking details are d...

Страница 145: ...displayed in the calendar window Right click and select Cancel or double click on a booking c The booking details are displayed Click Cancel A confirmation message is displayed Click Yes to cancel th...

Страница 146: ...endar window Right click and select Claim or double click on the booking that is Pending for Claim timeslot indicated in Yellow Color c The booking details are displayed Click Claim A confirmation mes...

Страница 147: ...slot indicated in Red Color and select Extend or double click on the booking that is In Progress b The booking details are displayed Click on Extend Select the time to extend the booking Click Extend...

Страница 148: ...displayed Click End A confirmation message is displayed Click Yes to end the booking or No to discard the operation Upon selecting Yes an appropriate message indicating whether the booking was ended s...

Страница 149: ...My Bookings interface displays the list of desks booked by the user To view the list of bookings 1 From the Add Ins menu click PDM My Bookings 2 The list of bookings if any are displayed in the calend...

Страница 150: ...on to the admin user To send feedback 1 From the top bar menu click PDM Feedback 2 The Feedback interface is displayed with a set of pre defined feedback options preset in the PDM console under Feedba...

Страница 151: ...look Add In Version Product developer as well as the organization admin contact and email as a support channel for the users 1 From the top bar menu click PDM About 2 An example of the PanL Desk Manag...

Страница 152: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 152 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 153: ...BRT 179 Product Page 153 Document Feedback Copyright Bridgetek Pte Ltd VII PanL Desk Manager Mobile App for Android Users A Hardware Software Requirements Operating System Technical Requirement Androi...

Страница 154: ...downloaded from the Google Play Store using the following steps 1 On the Android Phone tap on Play Store icon 2 The Play Store page is displayed Enter PanL Desk Manager in the search field The app pa...

Страница 155: ...079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 155 Document Feedback Copyright Bridgetek Pte Ltd C Starting the PDM Mobile App 1 2...

Страница 156: ...f Introduction screens are shown Tap on Next to go through the introduction or tap on Skip to skip the introduction 3 A Hello interface is displayed Tap on Detect Server to automatically detect and co...

Страница 157: ...pp 1 Enter the Username and Password as provided by the organization Tap on Login 2 If the logging in is successful the PanL Desk Manager home screen is displayed Alternately if the logging in fails a...

Страница 158: ...board device To perform desk panel device on boarding Book a Desk To book a desk Profile To view user profile and booking statistics Settings To configure mobile related settings Device control To con...

Страница 159: ...on user login by default the Home screen is displayed However users can also access the home screen by tapping on the menu icon and from the resulting menu tap on Home 2 Tap on Book a Desk to book a d...

Страница 160: ...gs 2 My Bookings interface displays the list of desks booked by the user To view the list of bookings 1 From the home screen tap on View All or from the menu function tap on My Bookings 2 The list of...

Страница 161: ...duct Page 161 Document Feedback Copyright Bridgetek Pte Ltd H On board Desk Panel Device PanL35L The on boarding procedure is performed to integrate the PanL35L desk panel devices to the PDM Server ne...

Страница 162: ...04 Input the Password to connect Tap on Connect 4 Upon successfully establishing the Wi Fi connection with the PanL35L device switch back to the PDM mobile app s On board device interface using the ic...

Страница 163: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 163 Document Feedback Copyright Bridgetek Pte Ltd I Book a Desk 1 2 3 3 3...

Страница 164: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 164 Document Feedback Copyright Bridgetek Pte Ltd 7 7 7 7 7 7...

Страница 165: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 165 Document Feedback Copyright Bridgetek Pte Ltd 7 7 7 7 7 7...

Страница 166: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 166 Document Feedback Copyright Bridgetek Pte Ltd 7 7 7 7 7 7...

Страница 167: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 167 Document Feedback Copyright Bridgetek Pte Ltd 7 7 7 7 7 7...

Страница 168: ...Page 168 Document Feedback Copyright Bridgetek Pte Ltd 1 Tap on the menu icon and select Book Desk or from Home screen tap on Book Desk 2 Book Desk interface is displayed A desk can be booked in the...

Страница 169: ...ecurrence patterns Upon selecting the preferred recurrence pattern tap on Done to save Assignee If desk s is booked on behalf of another user tap on the Assignee field and enter the Username Email ID...

Страница 170: ...N_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 170 Document Feedback Copyright Bridgetek Pte Ltd Find a Person book a Desk 1 1 2...

Страница 171: ...booking time 4 Tap on the bookable desks indicated in GREEN located near the person to proceed with the desk booking Refer to for the different booking status of desk 5 The desk selected for booking i...

Страница 172: ...details of the available desk on the PanL35L device are captured on the mobile app Make the necessary changes on the booking duration should be in the range of min and max duration of desk group polic...

Страница 173: ...L Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 173 Document Feedback Copyright Bridgetek Pte Ltd 1 Other Booking Functions 1 1 Edit Bookin...

Страница 174: ...change the start time tap on that field Change the Start time and tap on Done The updated booking details are displayed Tap on Done to save the changes 4 An appropriate message indicating whether the...

Страница 175: ...ooking interface tap on Claim against the booking you wish to claim Position the phone so the QR code on the PanL35L device appears in the digital viewfinder 2 Upon successful claim an appropriate mes...

Страница 176: ...k Pte Ltd 1 4 Extend Booking To extend an existing booking 1 From Home My Booking interface tap on Extend against the booking you wish to extend 2 Tap and select the time to extend Tap on Done 3 Upon...

Страница 177: ...Pte Ltd 1 5 End Booking To End booking 1 From My Booking interface tap on End against the booking you wish to end 2 A confirmation message is displayed Tap on Yes to end the current booking or No to...

Страница 178: ...uct Page 178 Document Feedback Copyright Bridgetek Pte Ltd J Profile To access user profile interface 1 Tap on the menu icon and select Profile 2 The user profile interface displays the following deta...

Страница 179: ...ll tab users can view and change favourite status by simply tapping the icons No Favourite Un favourite Desks Neutral State Favourite Desks Unfavourite Desks 4 Tap on Statistics to view the booking st...

Страница 180: ...No BRT 179 Product Page 180 Document Feedback Copyright Bridgetek Pte Ltd K Settings The Settings interface allows user to view and change the mobile app default settings like Language PDM Server URL...

Страница 181: ...edit default language tap on Language The available languages are English and Chinese Upon selecting the language tap on OK to save the settings 4 Tap on Server URL Path to edit the PDM Server URL Pat...

Страница 182: ...ontrol PanL35L device attributes 1 Tap on the menu icon and select Device Control 2 The Device Control interface is displayed Key in at least 5 characters of the device SSID UUID The list of devices m...

Страница 183: ...solution To send feedback 1 Tap on the menu icon and select Feedback 2 The Feedback interface is displayed with a set of pre defined feedback options set under Feedback Feedback Management under PDM...

Страница 184: ...ile App Version Product developer as well as the organization admin contact and email as a support channel for the users To view the about info 1 Tap on the menu icon and select About 2 Information pe...

Страница 185: ...2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 185 Document Feedback Copyright Bridgetek Pte Ltd O Log out To logout from the mobile app 1 Tap on the me...

Страница 186: ...BRT 179 Product Page 186 Document Feedback Copyright Bridgetek Pte Ltd VIII PanL Desk Manager Mobile App for iOS Users A Hardware Software Requirements Operating System Technical Requirement iOS iPho...

Страница 187: ...loaded from the Apple Store Follow the steps given below 1 On the iPhone tap on App Store icon 2 Tap on the Search icon 3 Enter PanL Desk Manager in the search field Tap on GET to start the downloadin...

Страница 188: ...duct Page 188 Document Feedback Copyright Bridgetek Pte Ltd C On board Desk Panel Device PanL35L The on boarding procedure is performed to integrate the PanL35L desk panel devices to the PDM Server ne...

Страница 189: ...essfully establishing the Wi Fi connection with the PanL35L device switch back to the PDM mobile app s On board device interface by tapping on Settings In the On board Device interface enter the name...

Страница 190: ...BRT_AN_079 PanL Desk Manager 2 X User Guide Version 1 0 Document Reference No BRT_000377 Clearance No BRT 179 Product Page 190 Document Feedback Copyright Bridgetek Pte Ltd...

Страница 191: ...olor codes can be programmed to represent a certain application event The display can be placed at highly accessible areas with a flat surface and is powered by a 5V Micro USB adaptor which comes alon...

Страница 192: ...C Connector Micro USB Type B PHYSICAL CHARACTERISTICS Color Cool Grey Housing Material Polycarbonate Dimensions 85 x 67 80 x 70 05 mm Weight 109g ENVIRONMENTAL LIMITS Operating Temperature 0 to 55 C S...

Страница 193: ...ge and power socket is within reach Power up PD35L with the Micro USB cable and power adaptor provided A longer micro USB cable can be used in the event that the cable supplied is not sufficient 2 The...

Страница 194: ...the desk panel E Accessing Device Control Menu The PanL35L Display menu functions allows users to perform functions like setting the device brightness volume Resetting the device to factory settings i...

Страница 195: ...select the function In order to execute the function press the function button again for 3 seconds and do short presses To exit to main menu toggle to the back button and press for 3 seconds 2 About...

Страница 196: ...the last updated firmware not connecting to any PDM Server or network To use the device again on boarding procedure has to be completed To reset device to factory settings a Navigate to Factory Reset...

Страница 197: ...Wi Fi network while still connecting to the current PDM server To access the AP mode a Navigate to the Forward button on the main menu by doing short presses and once it is selected press the function...

Страница 198: ...ridgetek Pte Ltd 5 Shutdown To shut down a device manually without detaching the power cable a Navigate to the Forward button on the main menu by doing short presses and once it is selected press the...

Страница 199: ...et Protocol LCD Liquid Crystal Display LED Light Emitting Diode LDAP Lightweight Directory Access Protocol MCU Micro Controller Unit NTLM New Technology LAN Manager PDM PanL Desk Manager PWM Pulse Wid...

Страница 200: ...age 200 Document Feedback Copyright Bridgetek Pte Ltd XI Revision History Document Title BRT_AN_079 PanL Desk Manager 2 X User Guide Document Reference No BRT_000377 Clearance No BRT 179 Product Page...

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