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TROUBLESHOOTING 

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

The machine is ‘On’ but 

ceases to operate

Turn machine Off. Wait 

for 60 minutes and turn 

machine back On. 
If problem persists, call 

Breville Customer Service 

AUS  1300 139 798 and 

NZ  0800 273 845.

Steam  pouring out of 

group head

Turn machine Off. Wait 

for 60 minutes and turn 

machine back On. 
If problem persists, call 

Breville Customer Service 

AUS  1300 139 798 and 

NZ  0800 273 845.

Espresso just drips from 
the portafilter spouts

• 

Coffee is ground  

too finely.

Use slightly coarser grind.

• 

Too much coffee in the 

filter basket.

Lower dose of coffee using 

the RAZOR

 dosing tool.

• 

The filter basket may be 

blocked.

Use the fine pin on the 

provided cleaning tool  

to clear the outlet hole(s) 

on the underside of the 

filter basket. If it continues 

to be blocked, dissolve a 

cleaning tablet in hot water 

and soak filter basket and 

portafilter in the solution 

for approx. 20 minutes. 

Rinse thoroughly.

TROUBLESHOOTING 

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

Espresso runs out too 
quickly

and/or

Pressure gauge not 

reaching 9 bar

• 

The coffee is ground  

too coarse.

Use slightly finer grind.

• 

Not enough coffee in 

the filter basket.

Increase dose of coffee and 

use the RAZOR

 dosing 

tool to trim off excess 

coffee after tamping.

• 

Coffee not tamped 

firmly enough.

Tamp between 15-20kgs  

of pressure.

If the above suggestions 

do not help, check the 

machine. Place an EMPTY 

Dual Wall filter basket  

into the portafilter (either  

1 CUP or 2 CUP). Press  

the MANUAL button. If  

the pressure gauge reads 

over 5 bar the machine is 

OK. Ensure correct dose  

by using the RAZOR

 

dosing tool. If the dose  

is correct, make the  

grind finer.   

If the pressure gauge 

reads below 5 bar, contact 

Breville Customer Service 

Centre AUS 1300 139 798 

NZ 0800 273 845.

Coffee not hot enough

• 

Cups not preheated.

Rinse cups under hot water 

outlet and place on cup 

warming tray.

• 

Milk not hot enough  

(if making a cappuccino 

or latte etc).

Heat milk until base of  

the jug becomes hot  

to touch.

Содержание The Dynamic Duo BEP920

Страница 1: ...rochure may vary slightly from the actual product BEP920 ANZ E15 Australian Customers Mail Locked Bag 2000 Botany NSW 1455 AUSTRALIA Phone 1300 139 798 Fax 02 9700 1342 Email Customer Service askus br...

Страница 2: ...se of your new Breville product CONTENTS 4 Breville recommends safety first 12 Know your Breville product 16 Setting up your Breville product 19 Operating your Breville product 36 Care cleaning 41 Tro...

Страница 3: ...and understand the hazards involved Cleaning and user maintenance shall not be made by children unless they are aged from 8 years and above and supervised Keep the appliance and its cord out of reach...

Страница 4: ...Breville Smart Grinder Pro on a sink drain board Ensure that the surface is level clean and free of water The Breville Smart Grinder Pro is not intended to be operated by means of an external timer o...

Страница 5: ...urrent not exceeding 30mA be installed in the electrical circuit supplying the appliance See your electrician for professional advice BREVILLE RECOMMENDS SAFETY FIRST BREVILLE RECOMMENDS SAFETY FIRST...

Страница 6: ...Steam Dedicated 950ml steam boiler delivers instant and continuous steam Commercial Steam Wand Stainless steel 360 swivel action steam wand with 3 hole tip for a silkier texture Volumetric Control Ma...

Страница 7: ...instant hot water for long blacks pre heating cups M 360 swivel action steam wand with 3 hole tip for a silkier texture N De scale access point O Integrated tool storage tray P Drop down swivel foot f...

Страница 8: ...HOTS CUPS Button Selects number of shots or cups G Grind Outlet H Grind Tray Catches grind overflow Removable for easy cleaning I Grind Size Dial 60 custom grind settings from espresso to plunger J ST...

Страница 9: ...l prompt you to set water hardness Refer to test strip for your water hardness Use the Arrow UP or Arrow DOWN keys to select water hardness 1 5 Press Menu to set Machine will beep to confirm selection...

Страница 10: ...nsert hopper into position Turn the bean hopper dial 90 to lock into position Fill with fresh coffee beans and secure lid on top of bean hopper The bean hopper can be removed by turning dial anti cloc...

Страница 11: ...sert the Razor dosing tool into the coffee basket until the shoulders of the tool rest on the rim of the basket The blade of the dosing tool should penetrate the surface of the tamped coffee Rotate th...

Страница 12: ...any bubbles Swirl the jug to polish and re integrate the texture Pour milk directly into the espresso The key is to work quickly before the milk begins to separate and the crema dissipates HINTS TIPS...

Страница 13: ...cannot run hot water and extract espresso at the same time OPERATING YOUR BREVILLE PRODUCT LCD PROGRAMMING FUNCTIONS To program the machine press MENU button once The LCD will display all programming...

Страница 14: ...86 C 96 C The new SHOT TEMP setting will be displayed on the LCD screen The optimum temperature will depend on the origin of the coffee beans their freshness and degree of roast We recommend a temper...

Страница 15: ...leased water will continue at the full 9 Bars of pressure Press MANUAL button again to stop extraction This function can be used to manually control the pre infusion duration OPERATING YOUR BREVILLE P...

Страница 16: ...usion Duration Press UP or DOWN arrow to vary time We recommend a range of between 5 15secs as being optimum Pre Infusion Power The LCD will display current Pre Infusion Power Press UP or DOWN arrows...

Страница 17: ...settle the coffee in the portafilter Press Release the START PAUSE CANCEL button to start the grinding operation During grinding press the START PAUSE CANCEL button again to pause the operation for 10...

Страница 18: ...eature of your Smart Grinder Pro is the ability to extend this range with an adjustable upper burr We recommend making only one adjustment at a time 13 Hold hopper over container turn dial to release...

Страница 19: ...ould be rinsed under hot water directly after use to remove all residual coffee oils If the holes in the filter baskets become blocked dissolve a cleaning tablet in hot water and soak filter basket an...

Страница 20: ...build up However you can proceed to the next step at any time by pressing the 1 Cup button a Place a cloth over the drip tray to stop steam escaping b Empty boilers by repeating steps 2b and 2d c Emp...

Страница 21: ...played on LCD but water tank is full Water tank is not fully inserted and locked into position Push water tank in fully and close the latch No Steam or Hot Water Machine is not turned on Ensure the ma...

Страница 22: ...n the solution for approx 20 minutes Rinse thoroughly TROUBLESHOOTING PROBLEM POSSIBLE CAUSES WHAT TO DO Espresso runs out too quickly and or Pressure gauge not reaching 9 bar The coffee is ground too...

Страница 23: ...ays ensure filter basket and portafilter are dried thoroughly before filling with coffee tamping and inserting into the group head Too much coffee in the filter basket Trim coffee dose using the RAZOR...

Страница 24: ...on Coffee beans obstructing bean hopper locking device Remove bean hopper Clear coffee beans from top of burrs Re lock hopper into position try again Not enough too much coffee grind Grind amount requ...

Страница 25: ...48 49 PAGE HEADER NOTES NOTES...

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