Trouble
S
hooting:
Problem
Possible Cause
Solution
Blockage in orifice
Clean or replace orifice
Air in gas line
Burner may take 1-8 minutes to light
after natural gas has been
connected.
Thermocouple has
carbon
build-up on it
Clean thermocouple tip.
Igniter fails
Use match to light the burner. Obtain
new lighter and replace.
Heater control knob not fully
depressed
Depress heater control knob firmly
in lighting position.
Gas pressure is low
Check gas supply.
Blockage in orifice
Clear blockage
Burner won’t light
Control knob is not in
ON Position
Turn control knob to ON
Gas pressure is low
C
heck
connection to gas
supply.
Blockage in orifice
Clear blockage
Flame won’t light
Control knob is not in
ON position
Turn control knob to ON
Supp
l
y hose is bent or kinked
Straighten hose
Control knob is fully ON
Check burner and orifice for blockage
Carbon build-up
Dirt or film on reflector and
e
mitter
Remove blockage and clean burner
inside and outside.
Thick black
smoke from
burner of light
Blockage in burner or in light
gas passages
Remove blockage and clean burner
inside and outside.
Warranty:
1 Year Manufacturer's Warranty
Burner flame is low
Note: Do NOT
operate heater
below -18C
11
- Only applicable on manufacturer's defects
- Only applicable to parts
- Does not include labour
- Please contact retailer you purchased your heater from and provide receipt