Bose SOUNDCONTROL, Руководство пользователя

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Troubleshooting
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Try these solutions first
If you experience problems with the hearing aids, try these
general solutions first:
•
Open and fully close the battery doors (see page 29).
• Replace the batteries (see page 20).
• Download the Bose Hear app and run available
software updates (see page 18).
• Make sure that your phone supports Bluetooth Low
Energy (also called Bluetooth Smart). All phones that are
compatible with iOS 10 and newer and most phones that
are compatible with Android™ 5.0 and newer support
Bluetooth Low Energy.
• If Bluetooth communication is disrupted while in
proximity to a Wi-Fi® device or other 2.4 GHz ISM band
emitter, move away from the potential interfering source
by at least 10 feet (3 meters) to help regain connectivity.
• If your hearing aids do not operate as intended, including
with the Bose Hear app, please ensure that they are
paired with the appropriate phone.