Troubleshooting
en
43
Errors
Cause
Troubleshooting
Charger not found. If prob-
lem persists, please contact
customer service.
The device could not detect
a charger to recharge the
battery. This can happen if
the adapter is faulty or the
cable is not working.
1.
Try a different CCC safety-certified
adapter or cable.
2.
If problem persists, contact the cus-
tomer service
.
Sensor not found. If problem
persists, please contact cus-
tomer service.
The device could not detect
its sensors.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
Temperature sensor not
found. If problem persists,
please contact customer
service.
The device could not detect
its sensors.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
Haptic sensor not found. If
problem persists, please
contact customer service.
The device could not detect
its sensors.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
Gauge sensor not found. If
problem persists, please
contact customer service.
The device could not detect
its sensors.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
Touch panel not found. If
problem persists, please
contact customer service.
The device could not detect
its display.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
WiFi/BT not found. If prob-
lem persists, please contact
customer service.
The device could not detect
its WiFi adapter.
1.
2.
If problem persists after restarting
the device, contact the customer
service
.
Temperature problem
Errors
Cause
Troubleshooting
High temperature detected.
If problem persists, please
contact customer service.
The device detected a high
temperature during its oper-
ation. To avoid battery acci-
dents, the device will auto-
matically shutdown.
1.
To prevent damage, don't expose
your battery to high temperatures
of 60 °C or above.
2.
If problem persists in normal work-
ing environments, contact the cus-
tomer service
.