Fault finding and diagnosis
Greenstar Danesmoor Utility
ErP+
and Utility System
ErP+
- 6 720 821 720 (2018/04)
54
5
Burner does not fire, burner locks out after 25 seconds from motor start?
Yes
Go to line 5a
No
Go to line 6
5a
Burner fires when the photo cell is covered?
Yes
Remove extraneous light
No
Go to line 5b
5b
Photo cell voltage
≥
3.8V in the dark and
approximately 0V in the light?
Yes
Replace the control board
No
Replace the photo cell
6
Pump washing pressure 1 to 2 bar?
Yes
Go to line 7
No
Go to line 6a
6a
Pump pressure more than 6 bar?
Yes
Replace oil pump
No
Go to line 6b
6b
Check oil supply to the pump, if oil supply is OK
Go to line 6c
6c
Drive coupling broken?
Yes
Replace drive coupling
No
Replace oil pump
7
Ignition spark present?
Yes
Go to line 8
No
Go to line 7a
7a
Are ignition leads and electrodes OK and set correctly?
Yes
Replace control box
No
Replace/reset electrodes/ignition leads
8
Solenoid coil releases working pressure?
Yes
Go to line 9
No
Go to line 8a
8a
Does burner light or green 0.5 seconds ON/red 0.5 seconds ON
before lockout?
Yes
Go to line 5a
No
Go to line 8b
8b
Contaminated fuel filters?
Yes
Clean/Replace filters
No
Go to line 8c
8c
Coil lead OK
Yes
Go to line 8d
No
Replace solenoid coil lead
8d
Solenoid coil resistance 90 to 110
Ω
Yes
Go to line 8e
No
Replace solenoid coil
8e
After 15 seconds from motor start, 25 to 30 Volts d.c. to solenoid
coil? (coil connected)
Yes
Replace oil pump
No
Replace control box
9
Air set correctly?
Yes
Go to line 10
No
Adjust combustion air settings
10
Does the burner light?
Flue damper fitted? (if required)
Yes
Go to line 11
No
Go to line 10a
10a
Is the nozzle atomising the fuel?
Yes
Go to line 11
No
Go to line 10b
10b
Nozzle new?
Yes
Go to line 10c
No
Replace nozzle
10c
Check oil pipe from pump to nozzle holder
Clean/ replace pump and fuel line filters
11
Combustion head set correctly?
Yes
Go to line 11a
No
Reset combustion head
11a
Flame goes out then re-lights
Yes
Go to line 11c
No
Go to line 11b
11b
Boiler or flue blocked
Yes
Clear blockage
No
Go to line 11c
11c
If balanced flue, remove the snorkel and test - now OK?
Yes
Go to line 11d
No
Go to line 11e
11d
Balanced flues can recirculate gases causing recycling
Check the flue position and seals
11e
Photo cell voltage
≥
3.8V in the dark and
approximately 0V in the light?
Yes
Replace the control box
No
Replace photocell
Line
Check
Action
Table 14