Faults and what to do about them
en
49
Foam is leaking from the
detergent drawer.
■
Automatic dosing:
Ž
i-DOS check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Use less detergent in
the next wash cycle.
■
Immediate action: Mix one tablespoon of fabric softener with 1/2 litre of
water and pour it into the manual dosing compartment (not suitable for out-
door clothing, sportswear or items stuffed with down).
Repeated, intensive foam-
ing.
■
Automatic dosing:
Ž
i-DOS check the dosage settings and, if required,
reduce the basic dosage.
If required, use a different liquid detergent/fabric softener.
■
Manual dosing: Have you used too much detergent? Add less detergent in
the next time you run a wash cycle with the same load.
Detergent/fabric softener
drips off the seal and col-
lects on the door or in the
seal fold.
There is too much detergent/fabric softener in the dispensers. Do not fill the
dispensers above the
max.
mark.
The washing result is not
satisfactory.
■
Ž
i-DOS check the dosage settings and, if required, increase the basic dos-
age.
■
Use a different liquid detergent.
Brief whirring sound twice
after the appliance is
switched on.
Not a fault – when the appliance is switched on, this whirring sound occurs
briefly due to internal testing of the automatic dosing system.
Whirring sound after the
programme starts and
during the last rinse cycle.
Not a fault – when automatic dosing is activated, a whirring sound occurs after
water enters the drum during detergent dosing and in the last rinse cycle dur-
ing fabric softener dosing. The sound is caused by the
Ž
i-DOS pump unit and
is a normal operating noise.
The spin result is not sat-
isfactory.
Laundry wet/too damp.
■
Not a fault – the unbalanced load detection system has interrupted the
spin cycle because the laundry is unevenly distributed. Distribute small and
large items of laundry evenly in the drum.
■
Is
Easy Iron
additional programme setting selected (depending on the
model)?
■
Is
S
Silent Wash
additional programme setting or
Silent wash
pro-
gramme selected (depending on the model)?
■
Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme is taking
longer than usual.
■
Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■
Not a fault – the foam detection system is activated – a rinse cycle has
been switched on.
The length of the pro-
gramme changes during
the wash cycle.
Not a fault – the programme sequence is optimised for the specific washing
process. This may change the length of the programme shown on the display
panel.
Faults
Cause/Remedy
