Troubleshooting
en
39
Fault
Cause and troubleshooting
"E:30/-20"
Solenoid valve defective.
▶
Call the after-sales service.
→
Detergent dosage is too high.
▶
Reduce the amount of detergent for the next wash-
ing cycle with the same load.
Additional water is added.
▶
Do not add any extra water to the appliance while it
is operating.
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker is faulty.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other
appliances are working.
The programme does
not start.
You have not pressed
.
▶
Press
.
Door is not closed.
1.
Close the door.
2.
Press
to start the programme.
Childproof lock is activated.
▶
"Deactivating the childproof lock", Page 32
is activated.
▶
Check whether is activated.
→
Laundry is caught in the door.
1.
Open the door again.
2.
Remove any trapped laundry.
3.
Close the door.
4.
Press
to start the programme.
The door cannot
be opened.
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing
.
"Resuming the programme when the programme
status is Rinse Hold", Page 31
The temperature is too high.
▶
Wait until the temperature has dropped.
▶