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Customer Service

46

18.4 Disposing of old appli-

ance

Valuable raw materials can be re-
used by recycling.

WARNING

Risk of harm to health!

Children can lock themselves in the
appliance, thereby putting their lives
at risk.

Do not install the appliance behind
a door as this may obstruct the ap-
pliance door or prevent it from
opening.

With redundant appliances, unplug
the power cord. Then cut through
the cord and damage the lock on
the appliance door beyond repair
so that the appliance door will no
longer close.

1.

Unplug the appliance from the
mains.

2.

Cut through the power cord.

3.

Dispose of the appliance in an en-
vironmentally friendly manner.
Information about current disposal
methods are available from your
specialist dealer or local authority.

This appliance is la-
belled in accordance
with European Directive
2012/19/EU concerning
used electrical and elec-
tronic appliances (waste
electrical and electronic
equipment - WEEE).
The guideline determ-
ines the framework for
the return and recycling
of used appliances as
applicable throughout
the EU.

Customer Service

19 Customer Service

Customer Service

If you have any queries on use, are
unable to rectify faults on the appli-
ance yourself or if your appliance
needs to be repaired, contact Cus-
tomer Service.
Function-relevant genuine spare parts
according to the corresponding Eco-
design Order can be obtained from
Customer Service for a period of at
least 10 years from the date on
which your appliance was placed on
the market within the European Eco-
nomic Area.

Note: 

Under the terms of the manu-

facturer's warranty the use of Cus-
tomer Service is free of charge.
Detailed information on the warranty
period and terms of warranty in your
country is available from our after-
sales service, your retailer or on our
website.
If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.

19.1 Product number (E-Nr.)

and production number
(FD)

You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
Depending on the model, the rating
plate is located:

¡

On the inside of the door.

¡

On the inside of the maintenance
flap.

¡

On the rear of the appliance.

Содержание WGG244MASN

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WGG244MASN en User manual and installation instructions ...

Страница 2: ...the electricity supply 16 5 Familiarising yourself with your appliance 17 5 1 Appliance 17 5 2 Detergent drawer 18 5 3 Control panel 18 6 Before using for the first time 19 6 1 Starting an empty washing cycle 19 7 Display 20 8 Buttons 22 9 Programmes 24 10 Accessories 28 11 Laundry 28 11 1 Preparing the laundry 28 12 Detergents and care products 29 13 Basic operation 29 13 1 Switching on the appli...

Страница 3: ...g the drain pump 33 16 4 Cleaning the intake open ing in the rubber gasket 36 17 Troubleshooting 37 17 1 Emergency release 45 18 Transportation storage and disposal 45 18 1 Removing the appliance 45 18 2 Inserting the transit bolts 45 18 3 Using the appliance again 45 18 4 Disposing of old appliance 46 19 Customer Service 46 19 1 Product number E Nr and production number FD 46 20 Consumption value...

Страница 4: ...ucts suitable for washing machines In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group This appliance may be used by children aged 8 or over and by people who have reduced physical sensory or mental abilities or inadequate experience and or knowledge provided that they are supervised or have been inst...

Страница 5: ...e e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installing the appliance check that the power cable is not trapped or damaged If the insulation of the power c...

Страница 6: ...i ances may tip over WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material CAUTION Risk of injury The appliance may vibrate or move when in use Place the appliance on a clean even solid surface Align the appliance using the appliance feet ...

Страница 7: ... use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appliance door or prevent it from opening Wi...

Страница 8: ...t on or lean against the open door Do not sit on or lean against the appliance door Do not place any objects on the appliance door Reaching into the drum while it is still turning may cause hand in juries Wait for the drum to come to a complete stop before reaching inside CAUTION Risk of scalding When you wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solu...

Страница 9: ...ust be re placed by the manufacturer the manufacturer s Customer Ser vice or a similarly qualified person in order to prevent any risk An ingress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessories is dangerous Only use the manufacturer s ori...

Страница 10: ...such as adapters exten sions valves or similar Ensure that the inner diameter of the water tap is at least 17 mm Make sure that the length of the thread on the connection to the water tap is at least 10 mm If the water pressure is too high or too low the appliance may not be able to operate properly Ensure that the water pressure in the water supply system is at least 100 kPa 1 bar and max 1000 kP...

Страница 11: ...n from the detergent manufacturer Reduce the washing temperature for lightly and normally soiled laundry a At lower temperatures the appli ance consumes less energy For light to normal soiling lower tem peratures than indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in the tumble dryer afterwards a The drier the laundry the shorter the progr...

Страница 12: ...ge to the appliance Do not operate the appliance with incomplete or defective accessor ies Replace the accessories in ques tion before operating the appli ance Accessories Page 28 Note The appliance has been tested at the factory to check it is in working order As a result water stains may remain in the appliance These marks will disappear after the first wash cycle The delivery consists of the fo...

Страница 13: ...th 60 cm Against a wall Do not trap the hoses between the wall and the appliance ATTENTION Residual water may freeze Freezing residual water may damage the appli ance and frozen hoses may burst Do not install the appliance out doors or in areas where there is a risk of frost 4 4 Removing the transit bolts The appliance is secured for trans portation using transit bolts on the rear of the appliance...

Страница 14: ...r cable out of the holder 4 Remove the 4 sleeves 5 Put on the 4 cover caps 6 Press down on the 4 cover caps 4 5 Connecting the appliance Connecting the water inlet hose 1 Connect the water inlet hose 2 Connect the water inlet hose to a tap 26 4 mm 3 4 ...

Страница 15: ...nstalled con nection point Secure the water outlet hose against unintentional loosening Note Observe the draining heights The maximum draining height is 100 cm Siphon Secure the con nection point with a 24 40 mm hose clamp Sink Fix and secure the water outlet hose with an el bow Page 28 Plastic pipe with rubber sleeve or gully Fix and secure the water outlet hose with an el bow Page 28 4 6 Alignin...

Страница 16: ... 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height 4 7 Connecting the appliance to the electricity supply 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection details of the appli ance can be found under Tech nical data Page 48 2 Check the mains plug is inserted properly ...

Страница 17: ...appliance 5 1 Appliance You can find an overview of the parts of your appliance here 1 2 4 6 3 5 7 7 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 33 2 Door 3 Detergent drawer Page 18 4 Control panel Page 18 5 Water outlet hose Page 15 6 Power cord Page 16 7 Transit bolts Page 13 ...

Страница 18: ...ain wash Water softener Bleach Stain remover 3 Compartment Fabric softener Liquid starch Waterproofing agent 4 Compartment I Detergent for prewash Hygiene detergent 5 3 Control panel You can use the control panel to configure all functions of your appliance and to obtain information about the operating status 2 3 1 1 4 4 1 Programmes 2 Programme selector Page 29 3 Display Page 20 4 Buttons Page 22...

Страница 19: ... Clean 2 Close the door 3 Pull out the detergent drawer 4 Pour standard washing powder into compartment II To prevent foaming use only half of the amount of detergent recom mended by the detergent manufac turer for light soiling Do not use detergent suitable for woollens or delicates 5 Push in the detergent drawer 6 Press Start Reload Pause to start the programme a The display shows the remaining ...

Страница 20: ...remaining 10 1 Ready in time Buttons Page 22 9 0 kg 1 Recommended load The maximum load capacity for the selec ted programme in kg 1400 Spin speed Set spin speed in rpm Buttons Page 22 No final spin only draining Rinse Hold no draining 90 Temperature Set temperature in C Buttons Page 22 cold Start Pause Start cancel or pause Lights up The programme is running and can be cancelled or paused Flashes...

Страница 21: ...d Rinse Plus Wash with more water and a rinse cycle is activated Buttons Page 22 SpeedPerfect Short wash activated Buttons Page 22 Blood The stain type is activated Grass The stain type is activated Red Wine The stain type is activated Grease and oil The stain type is activated Reminder to clean the drum Flashes Drum is dirty Run the Drum Clean programme for cleaning and caring for the drum and th...

Страница 22: ...mme end The programme duration is already in cluded in the set number of hours Once the programme has started the programme duration is displayed Temperature 90 C Adjust the temperature in C Spin Speed Re duction 1400 Adjust the spin speed or activate Rinse Hold If is selected the water is not drained at the end of the washing cycle and the spin cycle is deactiv ated The laundry remains in the rin...

Страница 23: ...ron ing Activate Deactivate Activate or deactivate the reduced creasing programme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line ...

Страница 24: ...bol can be washed together The washing performance corresponds to the best possible washing performance class according to the legal requirements For this programme the washing temperature is automatically adjusted depending on the load size in order to achieve the best possible energy effi ciency with the best possible washing result You cannot change the washing temperature Programme setting Not...

Страница 25: ...Max 40 C Max 800 rpm 2 0 Rinse Rinse and then spin the laundry and drain the wa ter Programme setting Max 1400 rpm Spin Drain Spin and drain the water If you only want to drain the water activate The laundry is not spun Programme setting Max 1400 rpm Hygiene Plus Wash hard wearing items made from cotton linen or blended fabrics Suitable for allergy sufferers and for strict hygiene requirements Not...

Страница 26: ...n or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent Programme setting Max 40 C Max 1200 rpm 4 0 Drum Clean Cleaning and caring for the drum Use this programme in the following cases Before using the appliance for the first time If you regularly wash at temperatures of 40 C or lower After a prolonged period of non use Use washing powder or a detergent that co...

Страница 27: ... synthetic or blen ded fabrics Short programme for small items of lightly soiled laundry The programme duration is approx 30 minutes If you wish to reduce the programme duration to 15 minutes activate The maximum load is re duced to 2 0 kg Programme setting Max 40 C Max 1200 rpm 4 0 1 activated ...

Страница 28: ...f this user manual 11 1 Preparing the laundry ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pock ets in your laundry before using the appliance To protect your appliance and the laundry prepare the laundry be forehand Empty any pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro faste...

Страница 29: ... the appliance Basic operation 13 Basic operation Basic operation Note You can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com 13 1 Switching on the appli ance Requirement The appliance has been correctly installed and connec ted Installation and connection Page 12 Turn the programme selector to a programme Note T...

Страница 30: ... liquid detergent you can use a measuring aid in the detergent drawer 1 Pull out the detergent drawer 2 Slide the measuring aid forwards 3 Fold the measuring aid down and click it into place 4 Push in the detergent drawer 13 7 Adding detergent and care product Notes Do not use the measuring aid for liquid detergent for gel detergents washing powder or if Prewash or Ready in time are activated Obse...

Страница 31: ...t pos sible to add laundry When goes out it is possible to add laundry 2 Open the appliance door 3 Add or remove laundry 4 Close the appliance door 5 Press 13 11 Cancelling the pro gramme 1 Press 2 Open the appliance door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Rinse programme If the water level is high ...

Страница 32: ... can find further information in the digital instruction manual by scanning the QR code in the table of contents or on www bosch home com Cleaning and servicing 16 Cleaning and servi cing Cleaning and servicing To keep your appliance working effi ciently for a long time it is important to clean and maintain it carefully Note You can find further information in the digital instruction manual by sca...

Страница 33: ...sh and then dry them 5 Fit the insert and click it into place 6 Clean the opening for the deter gent drawer 7 Push in the detergent drawer 16 3 Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump 1 Turn off the water tap 2 Switch off the appliance 3 Disconnect the appliance s mains plug from the power supply ...

Страница 34: ...ke the drain hose out of the holder 7 CAUTION Risk of scalding When you wash at high temperat ures the detergent solution gets hot Do not touch the hot detergent solution To allow the detergent solution to flow out into the container remove the sealing cap 8 Firmly press on the sealing cap 9 Insert the drain hose into the holder ...

Страница 35: ...se particles of dirt Loosen the dirt and remove the filter insert 2 Clean the interior the thread on the pump cap and the pump hous ing The pump cap is comprised of two parts which can be taken apart for cleaning 3 Ensure that both impellers can turn 4 Insert the pump cap Ensure that the parts of the pump cap are correctly as sembled 5 Screw the pump cap as far as it will go 90 The handle on the p...

Страница 36: ...4 Cleaning the intake opening in the rubber gasket Regularly check the intake opening in the rubber gasket for any block ages and clean the intake opening 1 Open the appliance door 2 Remove any blockages from the intake opening Note Do not use any sharp or poin ted objects ...

Страница 37: ...y button a The symbol lights up again E 36 10 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 33 The water outlet hose is connected too high Install the water outlet hose at a maximu...

Страница 38: ...he water pressure is low No remedial action possible The filters in the water inflow are blocked Clean the filters in the water inflow The tap is turned off Turn on the tap The water inlet hose is kinked or jammed Ensure that the water inlet hose is not kinked or jammed lights up The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 31 Water level is too ...

Страница 39: ...s been a power cut Check whether the lighting in your kitchen or other appliances are working The programme does not start You have not pressed Press Door is not closed 1 Close the door 2 Press to start the programme Childproof lock is activated Deactivating the childproof lock Page 32 is activated Check whether is activated Buttons Page 22 Laundry is caught in the door 1 Open the door again 2 Rem...

Страница 40: ... Rinse Hold Page 31 The water outlet hose is connected too high Install the water outlet hose at a maximum height of 1 metre Pump cover is not correctly assembled Correctly assemble the pump cover Detergent dosage is too high Immediate measure Mix one tablespoon of fabric softener with 0 5 litres of water and pour the mix ture into the left hand compartment not for outdoor clothing sportswear or i...

Страница 41: ...atedly redistributing the laundry Not a fault no action required Note When loading where possible place large and small items of laundry together in the drum Different sized items of laundry distribute themselves better during the spin cycle Foam detection system switches on a rinse cycle if foam build up is too high Not a fault no action required No water is visible in the drum Water is below the...

Страница 42: ...em is using a reduced spin speed to eliminate an unbalance Redistribute the laundry in the drum Note Where possible mix large and small items in the drum Different sized items of laundry distribute themselves better during the spin cycle Start the Spin programme The spin programme does not start Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or...

Страница 43: ... the amount of laundry being loaded The wrong programme is selected for the type of fab ric Select the programmes that are suitable for the type of fabric Detergent or fabric softener drips off the seal and collects on the door or in the seal fold Too much detergent fabric softener in the detergent drawer When dosing liquid detergent and fabric softener observe the marking in the detergent drawer ...

Страница 44: ...damp washing Detergents may contain water insoluble substances that deposit on the laundry Start the Rinse programme Detergent residue on the dry laundry Detergents may contain water insoluble substances that deposit on the laundry Brush out the laundry after washing and drying Water is leaking out at the water inlet hose Water inlet hose is not correctly securely connected 1 Connect the water sup...

Страница 45: ...ow to dispose of old appliances 18 1 Removing the appliance Note More detailed instructions for use can be found on www bosch home com or by scanning the QR code on the title page of this user manual 1 Turn off the water tap 2 Empty the water inlet hose 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the water Cleaning the drain pump Page 33 6 Detach the hoses 18 2 Inserting...

Страница 46: ...ustomer Service 19 Customer Service Customer Service If you have any queries on use are unable to rectify faults on the appli ance yourself or if your appliance needs to be repaired contact Cus tomer Service Function relevant genuine spare parts according to the corresponding Eco design Order can be obtained from Customer Service for a period of at least 10 years from the date on which your applia...

Страница 47: ...Customer Service en 47 Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly ...

Страница 48: ... 60 C 9 0 3 34 2 000 93 0 62 1400 53 00 Cotton 40 C 9 0 3 58 1 270 100 0 44 1400 53 00 Easy Care 40 C 4 0 2 30 0 770 56 0 43 1200 29 00 Mix 40 C 4 0 1 03 0 640 43 0 41 1400 52 00 Wool Hand wash 30 C 2 0 0 41 0 200 40 0 24 800 32 00 1 Due to the influence of water pressure hardness and inlet temperature am bient temperature type amount and soiling of laundry detergent used fluc tuations in the powe...

Страница 49: ...ergy efficiency class F These light sources are available as a spare part and must only be replaced by trained specialist staff You can find more information about your model online at https eprel ec europa eu 1 This web ad dress is linked to the official EU EPREL product database Please then follow the instructions on searching for models The model identifier is made up of the charac ters before ...

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Страница 52: ...ooking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001648082 9001648082 010812 en Robert Bosch Hausgeräte GmbH Carl Wery Straße 34 81739 München GERMANY w...

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