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Faults and what to do about them.

There is detergent resi-

due on the laundry.

■

Some phosphate-free detergents contain water-insoluble residue.

■

Select

Rinse

or brush the laundry after washing.

When the appliance is

paused,

flashes and

is lit.

■

The water level is too high. It is not possible to add more laundry. Close the

door immediately if necessary.

■

Touch

to resume the programme.

When the appliance is

paused,

flashes and

is off.

The door is unlocked. It is possible to add more laundry.

Home Connect is not

working.

■

You can find solutions to problems with Home Connect at www.home-con-

nect.com.

■

The availability of the Home Connect functionality on your appliance

depends on the availability of the Home Connect Services (e.g. provision of

the app) in your country. Home Connect Services are not available in every

country – for further information please check: www.home-connect.com.

If you cannot rectify a fault yourself (after switching the machine off and then on again) or a repair is required:

■

Switch off the appliance and pull the mains plug out of the socket.

■

Turn off the tap and call the after-sales service.

Faults

Cause/remedy

Содержание WAT Series

Страница 1: ...en Instruction Manual and Installation Instructions Washing machine WAT ...

Страница 2: ...perating and installation instructions describe different models any differences will be pointed out at the relevant points in the text Read these operating and installation instructions before switching on the washing machine Display rules Warning This combination of symbol and signal word indicates a possibly dangerous situation Not heeding the warning can cause death or injuries Caution This si...

Страница 3: ...Laundry 24 Prepare the laundry 24 Sorting laundry 24 Starching 24 Dyeing bleaching 25 Soaking 25 C Detergent 25 Correct selection of detergent 25 Saving energy and detergent 26 0 Programme default settings 26 Temperature 26 Spin speed 26 Ready in time 27 i DOS settings 27 Memory programme 28 Remote start 28 Additional programme settings29 SpeedPerfect 29 EcoPerfect 29 Easy Iron 29 Water Rinse 29 P...

Страница 4: ...4 Activating the setting mode 44 Changing the signal volume 44 Changing the brightness of the touch display 45 Select deselect the memory function for drum care 45 Exiting setting mode 45 H Sensors 45 Automatic load sensing 45 Unbalanced load detection system 45 VoltCheck 45 2 Cleaning and maintenance 46 Machine housing control panel 46 Drum 46 Descaling 46 i DOS detergent draw and its housing 46 ...

Страница 5: ...oblems please contact your specialist dealer or our customer service Read and follow the operating and installation instructions and all other information provided with this appliance Retain the documents for subsequent use or for subsequent owners Safety instructions SafetyinstructionsThe following safety information and warnings are provided to protect you from injury and to prevent material dam...

Страница 6: ...ing plastic film or packing components children may become caught in these or pull them over their heads and suffocate Keep packaging plastic film and packing components away from children Warning Risk of poisoning Detergents and care products may result in poisoning if consumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of children Warning Ris...

Страница 7: ...ations a switch all pole disconnection must be built into the permanent installation in accordance with electrical installation regulations If using a residual current circuit breaker only use one that bears the following mark z The presence of this mark is the only way to be sure that it fulfils all the applicable regulations Warning Risk of electric shock fire material damage damage to the appli...

Страница 8: ... Wear protective gloves to lift it Riskofinjury If the hoses and mains cables are not correctly routed they may constitute a tripping hazard which may result in injury Route hoses and cables such that they do not constitute a tripping hazard Caution Material damage damage to the appliance If the water pressure is too high or too low the appliance may not be able to operate properly and it may also...

Страница 9: ...washing it in the machine Warning Risk of poisoning Poisonous fumes may be given off by cleaning agents that contain solvents e g cleaning solvent Do not use cleaning agents that contain solvents Warning Risk of injury If you support your weight sit on the appliance door when it is open the appliance may tip over which may result in injury Do not support your weight on the appliance door when it i...

Страница 10: ...erial damage or damage to the appliance Use detergents care products cleaning agents and softeners in accordance with the manufacturers instructions Cleaning Maintenance Warning Risk of death The appliance is powered by electricity There is a risk of electric shock if you come into contact with live components Therefore please note Switch off the appliance Disconnect the appliance from the power s...

Страница 11: ...ge to the appliance The use of spare parts and accessories supplied by other brands is dangerous and may result in injury material damage or damage to the appliance For safety reasons use genuine spare parts and accessories only Caution Material damage damage to the appliance Cleaning agents and agents for pretreating laundry e g stain removers prewash sprays etc may cause damage if they come into...

Страница 12: ...consumption levels of the different programmes when choosing your programme settings and decide on an energy and water saving programme setting é Energy consumption æ Water consumption Energy saving mode The touch display lighting goes out after a few minutes the A button flashes Touch the touch display to activate the lighting Energy saving mode is not activated if a programme is running Automati...

Страница 13: ...ting transporting the washing machine When the washing machine is lifted by its protruding parts e g the washing machine door the components may break off and cause injuries Do not lift the washing machine by protruding parts If the hose and mains cables are not routed properly there is a risk of tripping and injury Lay hoses and cables in such a way that there is no risk of tripping Caution Damag...

Страница 14: ... install the washing machine In a corner if possible On a water resistant wooden board min 30 mm thick which is screwed tightly to the floor Installation on a platform with drawer Platform order no WMZ 20490 WZ 20490 WZ 20510 WZ 20520 Installing the appliance in a kitchenette Warning Danger of death There is a risk of electric shock if you touch live components Do not remove the appliance covering...

Страница 15: ...s Hose and cable lengths Left hand connection Right hand connection Tip The following are available from specialist dealers the after sales service An extension for Aqua Stop or cold water supply hose approx 2 50 m order no WMZ2380 WZ10130 CZ11350 Z7070X0 A longer supply hose approx 2 20 m for standard model Water inlet Warning Danger of death There is a risk of electric shock if you touch live co...

Страница 16: ...e is higher than this a pressure reducing valve must be installed Connection Connect the water supply hose to the water tap 26 4 mm and to the appliance not necessary for Aqua Stop models as this is permanently installed Model Standard Model Aqua Secure Model Aqua Stop Note Open the water tap carefully checking the leak tightness of the connection points The screw connection is under mains water p...

Страница 17: ... may result in intense noise vibrations and wandering 1 Loosen the lock nuts using a wrench by turning it in a clockwise direction 2 Check the alignment of the washing machine with a spirit level and adjust it if necessary Change the height by turning the appliance feet All four appliance feet must stand firmly on the ground 3 Tighten the lock nut against the housing In doing so hold the foot tigh...

Страница 18: ...rical installation regulations The mains cable is not bent squashed modified cut through or in contact with heat sources Before washing for the first time The washing machine was thoroughly tested before leaving the factory To remove any water that may be left over from the test run the first wash cycle without any laundry Notes The washing machine must be correctly installed and connected from Pa...

Страница 19: ...ashing machine from the mains 4 Drain any residual water Page 48 cleaning and maintenance drain pump blocked emergency draining 5 Remove the hoses 6 Empty the dispensers Page 46 Fitting the transportation securing means 1 Remove the covers and keep them in a safe place If required use a screwdriver 2 Insert all four sleeves Clip the mains cable securely in the holders Insert the transportation sec...

Страница 20: ...he appliance 20 Getting to know the appliance GettingtoknowtheapplianceWashing machine 6 7 Detergent drawer Page 31 0 Controls 8 Loading door with door handle 9S Open the loading door 9T Close the loading door Service flap ...

Страница 21: ... highlight them on the display You can change or deactivate the activated settings by repeatedly pressing on the relevant buttons on the display Main switch You can use the button to switch the appliance on and off 0 Programme selector You can turn the programme selector in both directions clockwise and anti clockwise 8 Touch display This shows you the programme information and selection options f...

Страница 22: ...0 ü 40 ü 30 20 Temperature in C cold 1400 1200 800 600 400 0 Spin speed 0 no spin i Dos w L K J Off Dosage quantity for detergent i Dos i L K J Off Dosage quantity for fabric softener Speed SpeedPerfect Eco EcoPerfect ë 1 2 3 Off Water Rinse additional rinse cycles Q Easy Iron Remote start and Home Connect settings Page 28 Rinse Stop no final spin T Prewash œ U C B Û Appliance settings Notificatio...

Страница 23: ...ors and symbols Information on é Energy consumption æ Water consumption T N O 0 Programme status Pre wash Wash Rinse Spin Rinse Stop è Door locked ù Detergent drawer open r Tap off water pressure too low Å Foam detected Off Wi Fi is switched off and your appliance is not connected to your home net work Flashing Your appliance is trying to connect to your home network Continuously lit Wi Fi is swit...

Страница 24: ...oiling together Some examples of soiling levels can be found on Page 26 Light Do not prewash select the Speed setting if necessary Normal Heavy Load less laundry select a program with prewash Stains Remove pretreat stains while they are fresh Firstly dab with soapy water do not rub Then wash the items of laundry with the appropriate program Stubborn or dried in stains can sometimes only be removed...

Страница 25: ...ashing C Detergent DetergentCorrect selection of detergent The care label is crucial for selecting the correct detergent temperature and treatment of the laundry See also www sartex ch If you visit www cleanright eu you will find further information on detergents care products and cleaning agents for domestic use Standard detergent with optical brighteners Suitable for boil washable white laundry ...

Страница 26: ... been selected Spin speed Depending on what stage the programme is in you can change the spin speed in rpm revolutions per minute before and during the programme Setting 0 No spin the water is only drained The laundry stays wet inside the drum e g for items that should not be spun The maximum speed that can be set depends on the model and the programme that has been selected Saving Soiling note Re...

Страница 27: ...ws 1 Touch the control panel A 2 Touch N or M to change the time 3 And touch A again After starting the programme while the programme is running you can add or remove laundry if necessary Page 32 i DOS settings Your washing machine has an intelligent dosing system for liquid detergent and fabric softener The washing machine doses your detergent and fabric softener automatically in most programmes ...

Страница 28: ...rt Pressing Remote start allows you to start the appliance remotely via the Home Connect app or to call up the Home Connect settings Enabling the appliance to be started remotely via the Home Connect app Note Remote start can only be activated if the appliance door and the detergent drawer are closed and the appliance is connected to your home network Briefly press Remote start Note Remote start w...

Страница 29: ...re is increased Water Rinse ë Adjustment values Higher water level and additional rinse cycles depending on the programme longer programme duration for particularly sensitive skin and or for areas with very soft water Prewash T For heavily soiled laundry Notes If intelligent dosage is selected the detergent will be dispensed automatically for the prewash and the main wash For heavily soiled laundr...

Страница 30: ...2 In appliances with a drum light The drum is lit after switching on the appliance after opening and closing the door and after starting a programme The light switches off automatically You can Use this programme and load laundry Page 31 Or select another programme You can find an overview of all programmes on the printed supplement for the installation and operating instructions Or change the pro...

Страница 31: ...Mix items of laundry of varying sizes Laundry items of different sizes distribute themselves better during the spin cycle Individual laundry items may cause an unbalanced load Observe the maximum specified load Overfilling adversely affects the washing result and promotes creasing 1 Unfold presorted laundry items and place them in the drum 2 Make sure that no items of laundry are trapped between t...

Страница 32: ...r touch the control panel while the childproof lock is active the E 3 sec indicator will flash briefly and a signal will sound The programme runs through to the end unchanged Notes To remove the laundry at the end of the programme deactivate the childproof lock The childproof lock can be activated no matter what status the appliance is in The childproof lock remains active even once the washing ma...

Страница 33: ...or Selecting the Easy Iron Q setting and then touching A or Turning the programme selector to Drain Empty and then touching A Programme end End lights up in the display panel and the A and è displays are off Note If the Û display flashes this informs you to run the Drum Clean programme or any other programme at a washing temperature of at least 60 C Removing laundry switching off the appliance 1 O...

Страница 34: ...e appliance via the Home Connect app while you are away from home You must also follow the instructions in the Home Connect app You cannot make changes in the Home Connect app while the appliance is in operation You will be able to use the Home Connect app to see any adjustments made directly on the appliance itself however Connecting to your home network automatically Step 2 1 If your router has ...

Страница 35: ... the password key HomeConnect Your mobile device now connects to the appliance The connection process may take up to 60 seconds 7 Once you have connected successfully open the Home Connect a pp on your mobile device and carry out the steps in the app 8 In the Home Connect app enter the network name SSID and password key for your home network 9 Once your appliance is displayed in the app carry out ...

Страница 36: ...e on or off permanently at any time 1 Switch on the appliance 2 Press and hold Remote start for at least 3 seconds ž connect automatically will appear on the display 3 Set the programme to position 4 Ÿ Wi Fi function will appear on the display 4 Press Start Pause If Ÿ switched on appears on the display the Wi Fi function on the appliance has been activated If switched off appears on the display th...

Страница 37: ... need to reconnect it to your home network and to the Home Connect app either automatically or manually Updating the software You can update the Home Connect software on your appliance Whenever a new update is available š update will appear on the display You can install the update directly via the message on the display or alternatively you can do this manually 1 Switch on the appliance 2 Press a...

Страница 38: ...ar on the display 4 Press Start Pause The appliance will now connect to your smart energy system Energy manager If the appliance has connected to the smart energy system Energy manager successfully Ÿ connected and will appear on the display If the appliance has previously been connected to the smart energy system Energy manager you have disconnected the appliance from the smart energy system Energ...

Страница 39: ...n active Adding more laundry or removing laundry Note If the Flex Start function has already been activated but the programme has not yet started you will still be able to load more laundry or remove some from the drum 1 Press Start Pause 2 Open the door 3 Add or remove laundry 4 Close the door 5 Press Start Pause 6 Press Remote start The FlexStart function has now been activated and the appliance...

Страница 40: ...stemIntelligent dosing system in the detergent drawer i DOS Intelligent Dosing system Your washing machine has an intelligent dosing system for liquid detergent and fabric softener The i DOS dispensers ß and i in the detergent drawer are available for this purpose Depending on the selected programme and settings the optimum quantity of detergent and or fabric softener is dosed by the i DOS dispens...

Страница 41: ...y push the detergent drawer in completely When the detergent drawer is fully pushed in the display ù goes out when the appliance is switched on Everyday use Displays The display lights up if intelligent dosage has been selected for the dispenser The display for the adjustment values e g K flashes if the fill level for the dispenser is below the minimum level when intelligent dosing has been select...

Страница 42: ... hardness F or fabric softeners based on the manufacturer s recommendation for a medium level of softness Refer to the packaging label on your detergent fabric softener or ask the manufacturer directly for this information To find out the hardness of your water supply use a test strip or check with your water supplier My water hardness Below is an example of detergent dosages on a packaging label ...

Страница 43: ...tting is activated without needing to be confirmed 3 Touch the corresponding i DOS control panel again to return to the initial status Note The settings are saved until they are changed again even if the machine is switched off Manual dosage For programmes in which intelligent dosing is not possible or not requested then set intelligent dosing to off detergent is added to the left hand compartment...

Страница 44: ...company The amount of laundry The manufacturer s instructions 3 Close the detergent drawer Q Appliance settings AppliancesettingsYou can change the following settings in the control and display panel The volume of the information signal e g at the end of the programme The volume of the operating signals The brightness of the operating and display field Select deselect the memory function for drum ...

Страница 45: ...nsing The automatic load sensing function adapts the water consumption ideally to each programme depending on the type of fabric and the load Unbalanced load detection system The automatic unbalanced load detection system detects imbalances and ensures even distribution of the laundry by repeatedly starting and stopping drum spinning If the laundry is extremely unevenly distributed the speed is re...

Страница 46: ...tray open slightly when the washing machine is not in use Occasionally run a wash using the Cottons 60 C programme and powder detergent Machine housing control panel Wipe the housing and the control panel with a soft damp cloth Remove the detergent residue immediately Do not clean with a water jet Drum Use chlorine free cleaning agents do not use steel wool If there are odours in the washing machi...

Страница 47: ...to clean to dispensers after you have emptied them a Empty the dispensers before removing the drawer Note Only put the drawer handle back on after you have finished cleaning b Pull out the drawer c Press the catch and remove the drawer completely d Carefully remove the drawer cover Caution Risk of damage to the detergent drawer The detergent drawer contains electrical components These may become d...

Страница 48: ...e hot water you may be scalded Allow the detergent solution to cool down 1 Turn off the water tap so that no more water can flow in and has to be drained via the drain pump 2 Switch off the appliance Pull out the mains plug 3 Open and remove the service flap 4 Take the auxilary drain hose out of the holder Remove the locking cap and drain off the water into a suitable container Replace the locking...

Страница 49: ...the drain hose and secure the connection point using the hose clamp Filter in the water supply blocked 1 Release water pressure in the supply hose a Turn off the tap b Select any programme except Rinse Spin Drain Empty c Start the programme and leave it to run for approx 40 seconds d Switch off the appliance e Pull out the mains plug 2 Clean the filters a Disconnect the hose from the tap Clean the...

Страница 50: ...n through the glass 1 Switch off the appliance Pull out the mains plug 2 Drain the water Page 48 3 Pull the emergency release downwards with a tool and release The door can then be opened Information on the display panel Indicator symbol Cause remedy è off The door is unlocked at the end of the programme or when the programme is paused if laundry can be added è has lit up During the programme Door...

Страница 51: ...e same load I am unable to con nect to my home net work Wi Fi is switched off To connect to your home network switch on Wi Fi must appear on the display Wi Fi is switched on but a connection to your home network cannot be estab lished Check whether your home network is available or try to connect to your home network again E 10 alternating with 00 10 or 20 Error in the i DOS system The i DOS funct...

Страница 52: ...he door only be opened by the emergency release Page 50 The programme will not start Have you started the programme or selected Finished in time Is the door closed Is the childproof lock activated Deactivate it Page 32 ù has lit up The detergent drawer has not been pushed in fully Push the drawer in properly Is shop mode activated If à is shown on the display for 5 seconds after you switch the app...

Страница 53: ...Note Topreventfoaming onlyusehalftheamountofdetergentrecommended by the detergent manufacturer Do not use detergents intended for woollens or delicates The Å indicator has lit up on the touch display Foam may be leaking from the detergent drawer Have you used too much detergent Mix one tablespoon of fabric softener with 1 2 litre of water and pour it into the left hand compartment not suitable for...

Страница 54: ...ossible to add more laundry Home Connect is not working You can find solutions to problems with Home Connect at www home con nect com The availability of the Home Connect functionality on your appliance depends on the availability of the Home Connect Services e g provision of the app in your country Home Connect Services are not available in every country for further information please check www h...

Страница 55: ...After salesserviceIf you cannot rectify a fault yourself contact customer services Cover page We will always find an appropriate solution in order to avoid unnecessary visits by engineers Please give customer services the product number E no and the production number FD of the appliance You can find this information depending on the model On the inside of the door in the opened service flap and on...

Страница 56: ...s valid for the service life of the appliance 3 It is a prerequisite of all warranty claims that the appliance with Aqua Stop must have been installed and connected correctly in accordance with our instructions this also includes a correctly fitted Aqua Stop extension genuine accessories Our warranty does not cover defective feed lines or fittings leading to the Aqua Stop connection at the tap 4 A...

Страница 57: ...6 ...

Страница 58: ...001259425 9709 You can find the contact information for all countries in the attached after sales service directory 7 Advice and repair order in the event of faults GB 0344 892 8979 Calls charged at local or mobile rate IE 01450 2655 0 03 per minute at peak Off peak 0 0088 per minute ...

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