en
Faults and what to do about them.
36
Faults and what to do about them.
E:18
■
The drain pump is blocked. Clean the drain pump.
■
The drain hose/drain pipe is blocked. Clean the drain hose at the siphon.
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Page 34
E:23
There is water in the base trough; the appliance is leaking. Turn off the tap. Call
customer services.
H:32 is flashing alter-
nately with
End
at the
end of the programme
Not a fault – the unbalanced load detection system has interrupted the spin cycle
because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum. Run the spin cycle
again, if necessary.
Other indicators/sym-
bols
Switch off the appliance, wait for five seconds and then switch it on again. If the
indicator/symbol appears again, call our customer services.
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Page 38
Faults
Cause/remedy
Water is leaking from the
machine.
■
Attach the drain hose correctly or replace it.
■
Tighten the threaded joint on the supply hose.
The appliance is not filling
with water.
Detergent is not being dis-
pensed.
■
Have you pressed the Start
button?
■
Is the tap turned on?
■
Could the filter be clogged?Clean the filter.
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Page 34
■
Is the supply hose kinked or trapped?
The door will not open.
■
The safety function is active. Do you want to stop the program?
~
Page 29
■
Is the childproof lock
E
activated? If so, deactivate it.
~
Page 29
■
Is - - - selected (Rinse Stop = no final spin)?
~
Page 29
■
Can the door only be opened by the emergency release?
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Page 34
The program will not
start.
■
Have you pressed the Start
button?
■
Is
Ready in
selected?
■
Is the door closed?
■
Is the childproof lock
E
activated? If so, deactivate it.
~
Page 29
The drum briefly jerks or
judders after the program
has started.
Not a fault – the internal motor test may cause the drum to jerk or judder briefly
when the wash program starts.
The washing water is not
being pumped away.
■
Is - - - selected (Rinse Stop = no final spin)?
~
Page 29
■
Clean the drain pump.
■
Clean the drain pipe and/or the drain hose.
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
Symbol
Cause/remedy
