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Troubleshooting

 aus

39

Fault

Cause and troubleshooting

Tableware is not dry.

The combined detergent used has a poor drying per-
formance.

1.

Use rinse aid to improve drying performance.

2.

Use a different combined detergent with a better
drying performance.

Extra Dry not activated to improve drying perform-
ance.

Activate Extra Dry.

Tableware removed too early or drying process not
yet ended.

1.

Wait until the programme ends.

2.

Only remove tableware 30 minutes after the pro-
gramme has ended.

Rinse aid used has a limited drying performance.

Use a name-brand rinse aid.
Eco products may have limited effectiveness.

Plastic tableware is
not dry.

Not a fault. As plastic does not store heat so well, it
also does not dry as well.

No remedial action possible.

Cutlery is not dry.

Cutlery not arranged properly in the cutlery basket or
cutlery drawer.
Droplets can form on the cutlery contact points.

1.

Arrange cutlery individually where possible.
→ 

Page 27

2.

Avoid points of contact.

Appliance interior still
wet after wash cycle.

Not a fault. The condensation drying principle causes
water droplets in the tub – they are indeed desirable
here. The moisture in the air condenses on the inside
walls, runs off and is pumped out.
No action required.

Remnants of food on
tableware.

Tableware is placed too close together or basket is
overfilled.

1.

Arrange tableware with sufficient space in between.
The spray jets must reach the surfaces of the table-
ware.

2.

Avoid points of contact.

Spray arm rotation is blocked.

Arrange tableware so that it does not obstruct
spray arm rotation.

Spray arm nozzles are blocked.

Clean the Spray arms → 

Page 37

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Содержание SMS2ITI02A

Страница 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Dishwasher SMS2ITI02A aus User manual ...

Страница 2: ...itute 19 7 2 Favourite 20 8 Additional functions 20 9 Features 20 9 1 Top basket 21 9 2 Bottom basket 21 9 3 Cutlery basket 21 9 4 Etagere 22 9 5 Basket heights 22 10 Before using for the first time 22 10 1 Making settings for initial start up 22 11 Rinse aid system 23 11 1 Rinse aid 23 11 2 Setting the amount of rinse aid 23 11 3 Switching the rinse aid sys tem off 24 12 Detergent 24 12 1 Suitabl...

Страница 3: ...nce care 35 17 4 Machine Care 35 17 5 Filter system 36 17 6 Cleaning spray arms 37 18 Troubleshooting 38 19 Transportation storage and disposal 47 19 1 Removing the appliance 47 19 2 Protect appliance from frost 48 19 3 Transporting the appliance 48 19 4 Disposing of old appliance 48 20 Customer Service 49 20 1 Product number E Nr production number FD and consecutive numbering Z Nr 49 20 2 AQUA ST...

Страница 4: ...information on intended use to ensure that you use the appliance correctly and safely Only use this appliance For cleaning household tableware In private households and in enclosed spaces in a domestic en vironment Up to an altitude of max 4000 m above sea level 1 3 Restriction on user group Avoid risks to children and vulnerable persons This appliance may be used by children aged 8 or over and by...

Страница 5: ...l in stallation must be properly installed Never equip the appliance with an external switching device e g a timer or remote control When the appliance is installed the mains plug of the power cord must be freely accessible If free access is not possible an all pole isolating switch must be installed in the permanent elec trical installation according to the installation regulations When installin...

Страница 6: ...inse aid products WARNING Risk of explosion Adding solvents to the interior of the appliance may cause explo sions Never add solvents to the interior of the appliance Highly caustic alkaline or highly acidic cleaning agents in conjunc tion with aluminium parts in the interior of the appliance may cause explosions Never use highly caustic alkaline or highly acidic cleaning agents in particular comm...

Страница 7: ...e an electric shock Only use the appliance in enclosed spaces Never expose the appliance to intense heat or humidity Do not use steam or high pressure cleaners to clean the appli ance If the insulation of the power cord is damaged this is dangerous Never let the power cord come into contact with hot appliance parts or heat sources Never let the power cord come into contact with sharp points or edg...

Страница 8: ...cturer or his Customer Service 1 7 Risk to children Follow the safety instructions if there are children in your home WARNING Risk of suffocation Children may put packaging material over their heads or wrap themselves up in it and suffocate Keep packaging material away from children Do not let children play with packaging material Children may breathe in or swallow small parts causing them to suff...

Страница 9: ... when open The water in the interior of the dishwasher is not drinking water It may con tain residues of detergents and rinse aid WARNING Risk of injury Children may get their fingers caught in the slots of the tablet col lecting tray and injure themselves Keep children away from the appliance when open WARNING Risk of suffocation Children may become trapped in the appliance and suffocate Use the ...

Страница 10: ...aterial damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses supplied with the appliance or genuine spare hoses Never re use water hoses that have been used before If the water pressure is too high or too low this may impair functioning of the appliance Make sure that the water pressure in the water supply system is min 50 kPa 0 5 bar and m...

Страница 11: ...rwards and close the ap pliance door 1 2 Deactivating the door lock 1 Open the appliance door 2 Push the catch of the childproof lock to the right and slide it backwards 1 2 3 Close the appliance door Environmental protection and saving energy 4 Environmental protec tion and saving energy Environmental protection and saving energy Help protect the environment by us ing your appliance in a way that...

Страница 12: ...the appli ance or our Customer Service Note The appliance has been tested at the factory to check it is in working order It is possible that water has left marks on the appliance These marks will disappear after the first wash cycle The delivery consists of the following Dishwasher Operating instructions Installation Instructions Warranty Installation material Mains cable 5 2 Installing and connec...

Страница 13: ...ion Note If you are replacing the appliance you must use a new water supply hose 1 Consult the installation instructions supplied for the steps required here 2 Connect the appliance to the drink ing water connection using the en closed parts Observe the Technical data 3 When doing so check that the drinking water connection is not kinked crushed or twisted 5 5 Electrical connection Connect your ap...

Страница 14: ... with your appliance Familiarising yourself with your appliance 6 1 Appliance You can find an overview of the parts of your appliance here 1 2 3 4 5 6 7 8 9 10 11 1 Rating plate Rating plate with E number and FD num ber Page 49 The data you need for Customer Service Page 49 1 Depending on the appliance specifications ...

Страница 15: ...where they can fully dissolve 6 Top basket Top basket 7 Cutlery shelf1 Cutlery shelf Page 22 8 Upper spray arm The upper spray arm washes the table ware in the top basket If the tableware has not been washed properly clean the spray arms Cleaning spray arms Page 37 9 Filter system Filter system Page 36 10 Cutlery basket Cutlery basket Page 21 11 Dispenser for rinse aid Add rinse aid to the dispens...

Страница 16: ... Home Connect Page 32 6 Water supply display Display for water supply 7 button If you press for approx 3 seconds you can open the basic set tings 8 Start button Starting the programme Page 29 9 Programme buttons and addi tional functions Programmes Additional functions Page 20 10 Remote Start Remote Start Page 33 11 Timer programming1 Setting timer programming Page 29 12 Programme sequence display...

Страница 17: ...Familiarising yourself with your appliance aus 17 13 Door opener1 Opening the appliance door Page 28 1 Depending on the appliance specifications ...

Страница 18: ...easured in the laboratory ac cording to AS NZS 2007 Different in fluencing factors such as water tem perature or pipe pressure may result in deviations Programme Consumption val ues 1 Duration in hrs mins 2 Energy con sumption in kWh 3 Water con sumption in litres Use Programme se quence Pots Pans 1 2 10 2 15 2 1 350 1 400 3 10 5 13 5 Tableware Pots and pans non fragile tableware and cutlery Level...

Страница 19: ...e optimised Cleaning 65 C Intermediate rinse Final rinse 69 C Drying Machine Care 1 2 10 2 1 450 3 15 0 Use only if appli ance is unloaded Machine Care 70 C Favourite 1 0 15 0 15 2 0 050 0 050 3 4 0 4 0 7 1 Information for test insti tute Test institutes can request the condi tions for comparison tests e g ac cording to AS NZS2007 by sending an e mail to dishwasher test appli ances com These are t...

Страница 20: ... to 75 depending on the rinse pro gramme The additional function can be activated before the start of the programme and at any time when the programme is run ning Energy and water consumption are increased Additional function Use HygienePlus To ensure a higher hygiene status for the ap pliance and table ware the temper ature is raised and maintained for an extra long period Especially suitable for...

Страница 21: ...ans and plates in the bot tom basket a Cutlery basket 1 Large plates up to a diameter of 31 cm can be arranged in the bottom basket as shown 9 3 Cutlery basket Arrange cutlery in the cutlery basket always without sorting it and with the sharp points downwards 1 Depending on the appliance specifications ...

Страница 22: ...gure the settings for initial start up 10 1 Making settings for ini tial start up On initial start up or after a reset to the factory settings you will need to make settings Tip Connect your appliance to a mo bile device You can conveniently change all settings via the Home Connect app Home Connect quick start Page 33 Requirement The appliance has been installed and connected Page 12 1 Add rinse a...

Страница 23: ...the max mark max 3 If rinse aid spills out remove it from the tub Spilled rinse aid can cause ex cessive frothing during the wash cycle 4 Close the lid of the dispenser for rinse aid a The lid clicks into position 11 2 Setting the amount of rinse aid If there are streaks or water marks on tableware change the amount of rinse aid 1 Press 2 To open the appliance settings press for 3 seconds 3 Press ...

Страница 24: ...th separate and combined detergents are suitable For optimum washing and drying res ults use separate detergent together with Rinse aid Page 23 Modern powerful detergents mainly use a low alkaline formulation with enzymes Enzymes break down starch and remove protein Oxygen based bleaching agents are generally used to remove coloured stains e g tea or ketchup Note Follow the manufacturer s in struc...

Страница 25: ...llow the manufacturer s in structions for each detergent If you are using combined detergent the washing programme is adjusted automatically to ensure the best pos sible washing and drying result 12 2 Unsuitable detergents Do not use detergent which could cause damage to the appliance or present a risk to health Detergent Description Hand wash ing up liquid Hand washing up li quid can cause in cre...

Страница 26: ...tergent specified is usually sufficient 3 Close the lid of the detergent dis penser a The lid clicks into position a The detergent dispenser will open automatically at the optimum time during the programme Powder or liquid detergent will spread around the washing tank and dissolve there Tablets will fall into the tablet collecting tray and dissolve in the right dosage In order to ensure that table...

Страница 27: ... Cause Recommenda tion Highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents are not suitable for dishwashers in conjunction with aluminium If you are using highly caustic al kaline or highly acidic cleaning agents in partic ular commercial or industrial cleaning agents do not put alu minium parts in the dishwasher interior The water tem ...

Страница 28: ...a ter can collect in them Do not block the spray arms make sure that they can turn freely Do not place small parts in the tablet collecting tray and do not block it with tableware so as not to obstruct the lid of the deter gent dispenser 13 3 Removing tableware WARNING Risk of injury Hot tableware can cause burns to the skin When hot tableware is sensitive to shock may crack and can result in inju...

Страница 29: ...te the washing programme selected Note The additional functions which can be used depend on the pro gramme selected Press the button for the relevant additional function Additional functions Page 20 a The additional function is set and the additional function button flashes 14 5 Setting timer programming1 You can delay the start of the pro gramme by 3 6 or 9 hours 1 Press repeatedly until the rele...

Страница 30: ...ose it This will help prevent excess pressure building up in the appliance and stop the appliance door bursting open 1 Press a The programme is saved and the appliance switches off 2 Press to resume the pro gramme 14 8 Terminate programme To end a programme early or to switch from a programme that has already started you will need to can cel it first Press for approx 4 seconds a All displays light...

Страница 31: ...etter drying result the temperature in the fi nal rinse is increased This may increase the running time slightly Note Please take care with delicate tableware Setting Extra Dry Page 31 Wi Fi On Off 1 Switch the wireless net work connection on or off Set Wi Fi Page 32 Remote Start Scale with 3 levels Activate or deactivate the function Activating Remote Start Page 32 Factory setting Reset Restore c...

Страница 32: ...ction is permanently ac tivated The factory setting is level 2 LED A and LED B Page 15 5 To save the settings press for 3 seconds Restoring factory settings 1 Press 2 To open the appliance settings press for 3 seconds 3 Press repeatedly until and flash in the display 4 Press to set the appliance back to the factory settings a The appliance is reset Home Connect 16 Home Connect Home Connect This ap...

Страница 33: ... at its installation location 1 With the help of the Home Connect App scan the QR code 2 Follow the instructions in the Home Connect app 16 2 Home Connect settings Adapt Home Connect to your needs You can find the Home Connect set tings in the basic settings for your ap pliance Which settings the display shows will depend on whether Home Connect has been set up and whether the appliance is connect...

Страница 34: ...he Home Connect server initial registration Unique appliance identification consisting of appliance codes as well as the MAC address of the Wi Fi communication module in stalled Security certificate of the Wi Fi communication module to ensure a secure data connection The current software and hardware version of your appliance Status of any previous reset to factory settings This initial registrati...

Страница 35: ...programme for the care of your appliance Tip You can get our tested and ap proved Dishwasher Care and Ma chine Cleaner for Dishwashers online at https www bosch home com store or from customer service Machine Care is a programme which removes various deposits in one washing cycle Cleaning takes place in two phases Phase Removal of Detergent Placement 1 Grease and limes cale Liquid machine care pro...

Страница 36: ...packagings of the machine care products and machine clean ers 1 Remove any coarse soiling in the interior with a damp cloth 2 Clean the filters 3 Place the machine care product in the appliance interior Only use machine care products specially designed for dishwash ers 4 Pour the machine cleaner into the detergent dispenser until it is filled completely Do not place any additional ma chine cleaner...

Страница 37: ...ystem into the ap pliance and turn the coarse filter clockwise Make sure that the arrow markings match up 17 6 Cleaning spray arms Limescale and soiling in the dish washing water may block the nozzles and bearings on the spray arms Clean the spray arms regularly 1 Unscrew the upper spray arm and pull down to remove 1 2 2 Pull up the lower spray arm to re move 3 Check the outlet nozzles on the spra...

Страница 38: ...able which is available from the manufacturer or his Customer Service Fault Cause and troubleshooting Appliance door will not open or cannot be opened easily Childproof lock is activated Open the appliance door Page 28 Fault Cause and troubleshooting Tableware is not dry No rinse aid used or dosage set too low 1 Add Rinse aid Page 23 2 Set the amount of rinse aid to be dispensed Setting the amount...

Страница 39: ...t dry as well No remedial action possible Cutlery is not dry Cutlery not arranged properly in the cutlery basket or cutlery drawer Droplets can form on the cutlery contact points 1 Arrange cutlery individually where possible Page 27 2 Avoid points of contact Appliance interior still wet after wash cycle Not a fault The condensation drying principle causes water droplets in the tub they are indeed ...

Страница 40: ...acles at too great an angle or in corner areas Top baskets on right and left are not set to same height Set the top baskets on the left and right to the same level Detergent residue in the appliance Lid of the detergent dispenser is blocked by items of tableware parts and will not open 1 Arrange tableware in the top basket tableware so the tab collecting tray is not obstructed by table ware Arrang...

Страница 41: ...he appliance mechanically Stubborn white coat ings are present on tableware inside the appliance or the door Detergent substances are deposited there These coatings cannot generally be removed with chemicals Change your detergent Page 24 Clean the appliance mechanically Too little detergent is being used Increase the amount of detergent used or change Detergent Page 24 Washing programme selected t...

Страница 42: ... appliance may become discol oured during the life of the dishwasher Discolouration can come about and will not impair functioning of the appliance Plastic parts are dis coloured Washing temperature is too low Select a programme with a higher washing temper ature Tableware has been precleaned too intensely The sensors chose a weaker programme Stubborn soiling cannot be entirely removed Only remove...

Страница 43: ... a glass protection component Rust spots on cutlery Cutlery is not sufficiently rust resistant Knife blades are often more severely affected Use rust resistant tableware Cutlery may also rust if washed together with rusting items Do not wash rusting items Detergent residue is present in the deter gent dispenser or the tablet collecting tray Spray arms were blocked by tableware so detergent was not...

Страница 44: ...be dispensed Setting the amount of rinse aid Page 23 Refill indicator for rinse aid does not light up Rinse aid system is switched off Set the amount of rinse aid to be dispensed Fault Cause and troubleshooting Water is left in the ap pliance at the end of the programme Filter system or area under the filters is blocked 1 Clean the Filters Page 36 2 Clean the Wastewater pump Page 47 Programme has ...

Страница 45: ...ance is being pressed in by a socket or hose holder that has not been removed Arrange the tableware so that no parts project bey ond the basket and prevent the appliance door from closing properly Fault Cause and troubleshooting Appliance door can not be closed Door lock has been activated Close the appliance door with greater force Door cannot be closed due to installation method Check whether th...

Страница 46: ...leware Arrange tableware so that the spray arms do not strike tableware With a small load the water jets directly strike against the tub Distribute the tableware evenly Load the appliance with more tableware Light items of tableware move about during the wash cycle Position light items of tableware securely ...

Страница 47: ...er inwards at an angle and remove 7 Remove any remnants of food and foreign bodies in the area of the impeller 8 Insert the pump cover and press down 1 2 a The pump cover clicks into posi tion 9 Install the filter system 10 Insert the top and bottom basket Transportation storage and disposal 19 Transportation stor age and disposal Transportation storage and disposal You can find out here how to pr...

Страница 48: ...ppliance Page 30 8 Turn off the water tap 9 To empty the residual water out of the appliance detach the supply hose and let the water drain out 19 4 Disposing of old appli ance Valuable raw materials can be re used by recycling WARNING Risk of harm to health Children can lock themselves in the appliance thereby putting their lives at risk With redundant appliances unplug the power cord Then cut th...

Страница 49: ... E Nr the production number FD and the consecutive numbering Z Nr on the appliance s rating plate The rating plate is located inside the appliance door Make a note of your appliance s de tails and the Customer Service tele phone number to find them again quickly 20 2 AQUA STOP guarantee In addition to warranty claims against the seller under the purchase agree ment and in addition to our manufac t...

Страница 50: ... for your appliance model on the product website and check additional documents Alternatively you can send a request to oss request bshg com or to BSH Haus geräte GmbH GmbH Carl Wery Str 34 D 81739 München Germany The source code will be made avail able to you on request To file a request please email to oss request bshg com or send a written request to BSH Hausgeräte GmbH Carl Wery Str 34 D 81739...

Страница 51: ...Technical specifications aus 51 BE BG CZ DK DE EE IE EL ES FR HR IT CY LV LT LU HU MT NL AT PL PT RO SI SK FI SE UK NO CH TR 5 GHz WLAN Wi Fi For indoor use only ...

Страница 52: ... Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory 9001593378 9001593378 0012...

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