en-us
Troubleshooting
46
Issue
Cause and troubleshooting
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶
Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶
Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶
Please consult the documents supplied for
Home Connect.
There is a technical error.
▶
Please consult the information on support in
the documents supplied for Home Connect.
Special salt refill in-
dicator lights up.
Insufficient special salt.
▶
Add Special salt.
Sensor does not detect special salt tablets.
▶
Do not use special salt tablets.
Refill indicator for
special salt does not
light up.
Water softening system is switched off.
▶
Adjust water softening system
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid
2.
Set the amount of rinse aid to be dispensed.
"Setting the amount of rinse aid", Page 22
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶
Set the amount of rinse aid.
Display flashes.
Appliance door is not closed properly.
▶
Close the appliance door.
‒
Arrange the dishware so that no parts
project beyond the rack and prevent the ap-
pliance door from closing properly.
Water is left in the
appliance at the end
of the program.
Filter system or area under the filters is blocked.
1.
2.
Program has not yet ended.
▶
Wait until the program ends or terminate the
program with
Reset
.
▶
"Terminating the wash cycle", Page 29
Appliance cannot be
switched on or oper-
ated.
Software update is taking place.
▶
Wait until the software update has finished.
Appliance functions have failed.