11
Service and Support
Our service helpdesk at out headquarters in Lohr, Germany, will assist you with
all kinds of enquiries. Out of helpdesk hours please contact our German service
department directly.
Helpdesk
Service Hotline
Germany
Service Hotline
Worldwide
Time
1)
Mo-Fr 7:00 am - 6:00 pm CET
Mo-Fr 6:00 pm - 7:00 am CET
Sa-Su 0:00 am - 12:00 pm CET
Outwith Germany please con‐
tact our sales/service office in
your area first.
For hotline numbers refer to the
sales office addresses on the
Internet.
Phone +49 (0) 9352 40 50 60
+49 (0) 171 333 88 26
or
+49 (0) 172 660 04 06
Fax +49 (0) 9352 40 49 41
–
–
Internet
You will also find additional notes regarding service, maintenance (e.g. delivery addresses) and
training.
1)
Central European Time (CET)
For quick and efficient help please have the following information ready:
●
detailed description of the fault and the circumstances
●
information on the type plate of the affected products, especially type co‐
des and serial numbers
●
your phone, fax numbers and e-mail address so we can contact you in
case of questions.
Project Planning Manual | Rexroth MTA 200
Electric Drives
and Controls
| Bosch Rexroth AG 131/135
Service and Support
Preparing Information
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