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Dinion2X

Troubleshooting | en

Bosch Security Systems

Installation Manual

AR18-08-B013 | v1.0 | 2009.03

Troubleshooting

6.1

Resolving problems

The following table is intended to help you identify the causes

of malfunctions and correct them when possible.

6.2

Customer service

If you cannot resolve a fault, please contact your supplier or

system integrator, or contact Bosch Security Systems

Customer Service directly.

The Installer should write down all information regarding the

unit so that it can be referenced for warranty or repair. The

version numbers of the firmware and other status information

can be seen when the unit starts or by opening the

Install

Malfunction

Possible causes

Solution

No image

transmission to

remote location.

Defective camera.

Connect a local monitor

to the camera and check

the camera function.

Faulty cable connections. Check all cables, plugs,

contacts and

connections.

Incorrect cable

connections.

Ensure that Video and

Sync connections are not

reversed.

When using DC power

ensure that polarity is

correct.

No connection

established, no

image transmission.

The unit's configuration.

Check all configuration

parameters.

Faulty installation.

Check all cables, plugs,

contacts and

connections.

Содержание Dinion2X NBN-498

Страница 1: ...Dinion2X LTC0498 LTC0630 en Installation Manual ...

Страница 2: ......

Страница 3: ...ion and mounting 13 4 1 Power connection 13 4 1 1 Low voltage cameras 13 4 1 2 High voltage cameras 14 4 2 Video connections 15 4 2 1 Output Video signal 15 4 2 2 Synchronization signal 15 4 3 Alarm and relay connector 16 4 4 Lens mounting 17 4 5 Back focus adjustment 18 4 6 Mounting the camera 19 5 Configuration 21 5 1 Menus 21 5 1 1 Top level menus 21 5 1 2 Menu navigation 21 5 2 Pre defined mod...

Страница 4: ...34 5 6 1 Language submenu 35 5 6 2 Lens Wizard submenu 35 5 6 3 Synchronization submenu 37 5 6 4 Alarm I O submenu 37 5 6 5 Connections submenu 38 5 6 6 Test signal submenu 39 5 6 7 Camera ID submenu 40 5 6 8 Privacy masking submenu 40 5 6 9 Defaults submenu 41 6 Troubleshooting 43 6 1 Resolving problems 43 6 2 Customer service 43 7 Maintenance 45 7 1 Repairs 45 7 1 1 Transfer and disposal 45 8 Te...

Страница 5: ...iquid of any kind on the unit 4 Take precautions to protect the unit from power and lightning surges 5 Adjust only those controls specified in the operating instructions 6 Operate the unit only from the type of power source indicated on the label 7 Unless qualified do not attempt to service a damaged unit yourself Refer all servicing to qualified service personnel DANGER High risk The lighting fla...

Страница 6: ...tain countries Bosch does not WARNING Power disconnect for high voltage versions A unit has power supplied whenever the power cord is inserted into the power source The power cord plug is the main power disconnect for the unit For pluggable equipment install the socket outlet near the equipment so it is easily accessible WARNING All pole power switch Incorporate an all pole power switch with a con...

Страница 7: ...ordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the ...

Страница 8: ...developed and manufactured with high quality material and components that can be recycled and reused This symbol means that electronic and electrical appliances which have reached the end of their working life must be collected and disposed of separately from household waste material Separate collecting systems are usually in place for disused electronic and electrical products Please dispose of t...

Страница 9: ...to use and offers the best solution for demanding scene conditions Features include 1 3 inch CCD sensor with wide dynamic range LTC0498 1 2 inch CCD sensor LTC0630 True Day Night performance with switchable IR filter 540 TVL resolution Dynamic engine with Smart BLC Privacy zones Autoblack Bilinx bi directional coaxial communication Wide operating temperature range 20 to 55 C 4 to 131 F Lens wizard...

Страница 10: ...10 en Introduction Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 11: ...t adapter Alarm I O connector Power connector Spare lens connector male Important safety instructions Quick install instructions CD ROM Installation Instructions Adobe Acrobat Reader If equipment has been damaged during shipment repack it in the original packaging and notify the shipping agent or supplier WARNING Installation should only be performed by qualified service personnel in accordance wi...

Страница 12: ...12 en Installation Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 13: ... 0 2 in of insulation Remove the 3 pole connector from the camera body Loosen the screws and insert the wires Note The central connection for System video ground is optional Connecting System ground to Safety ground may result in ground loops that can disrupt the CCTV system Tighten the screws and reconnect the 3 pole connector to the camera CAUTION Before proceeding disconnect the power from the ...

Страница 14: ...e the camera but it will not switch on For an AC supply maintain a consistent wiring polarity in multiple camera systems to help avoid potential camera video rolling 4 1 2 High voltage cameras Figure 4 2 High voltage power connection Connect the power cable of a high voltage camera to either a 230 VAC or a 120 VAC power supply outlet depending on the version VIDEO SYNC ALARM 1 2 3 4 5 6 ...

Страница 15: ...camera has a BNC connector to connect the video coax cable with a male BNC connector A UTP adapter VDA 455UTP is available as an optional accessory to allow a UTP video cable to be connected to the BNC connector 4 2 2 Synchronization signal The camera has a BNC connector to accept a coax cable with a male BNC connector for synchronization VIDEO SYNC ALARM 1 2 3 4 5 6 Sync BNC Video BNC ...

Страница 16: ... in of insulation Alarm output relay switching capability Max voltage 30VAC or 40 VDC Max 0 5 A continuous 10 VA Alarm in TTL logic 5V nominal 40 VDC max DC coupled with 22 kOhm pull up to 3 3 V Alarm in configurable as active low or active high Max 42 V allowed between camera ground and each of the relay pins Pin Alarm socket 1 Alarm in ground 2 not used 3 Relay out contact 1 4 Alarm in 1 5 not u...

Страница 17: ...etected on the lens connector the on screen display OSD failure message LENS SHORT CIRCUIT is shown The lens circuit is automatically disabled to avoid internal damage Remove the lens connector and check the pin connections CAUTION To avoid damaging the CCD sensor when using a C mount lens make sure the supplied lens adapter ring is mounted onto the camera before mounting the lens Lenses weighing ...

Страница 18: ...le at night When back focusing varifocal lenses adjust to obtain a sharp picture in both wide angle and tele positions for both far and near focus When back focusing zoom lenses ensure the object of interest remains in focus throughout the entire zoom range of the lens To adjust back focus 1 Open the slide door panel at the side of the camera 2 Unlock the back focus locking button 3 Press and hold...

Страница 19: ...g button 7 Press and hold the center key for more than 1 second until all the menus disappear 8 Close the side door panel 4 6 Mounting the camera The camera can be mounted either from the top or from the bottom 1 4 20 UNC thread The bottom mounting is isolated from ground to prevent ground loops Figure 4 7 Mounting a camera Bosch Bosch ...

Страница 20: ...2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems Note A wide range of accessories is available for indoor and outdoor mounting CAUTION Do not point the camera lens into direct sunlight as this may damage the sensors ...

Страница 21: ... have functions that can be selected directly or submenus for more detailed set up To access the Main menu press the menu select button center for less than 1 second The Main menu appears on the monitor The Main menu allows you to select and set up the picture enhancement functions If you are not happy with your changes you can always recall the default values for the mode The camera also has an I...

Страница 22: ...eters When in a menu quickly double press the menu select key to restore the selected item to its factory default To close all menus at once hold down the menu select key until the menu display disappears or continually select the Exit item Some menus automatically close after about two minutes other menus have to be closed manually Figure 5 3 Navigation Up key Menu Select key center Right key Dow...

Страница 23: ...bjects using default shutter in variable lighting conditions 3 Low light Provide extra enhancement such as AGC and SensUp to make usable pictures in low light conditions 4 Smart BLC Settings optimized to capture details in high contrast and extremely bright dark conditions 5 Low noise Enhancements are set to reduce picture noise Useful for conditional refresh DVR and IP storage systems because red...

Страница 24: ...ur different methods of controlling the IR filter via an alarm input via Bilinx communication automatically based on the observed light levels or as part of the programmable mode profile 5 4 Camera control communication Bilinx This camera is equipped with a coaxial communications transceiver also referred to as Bilinx In combination with VP CFGSFT the camera setting can be changed from any point a...

Страница 25: ...Night Submenu Day Night for color mono operation Enhance Dynamic Engine Submenu Picture enhancement and performance Color Submenu White balance and color rendition VMD Submenu Video motion detection Item Selection Description Mode 1 to 6 Selects operating mode Mode ID Alphanumeric Mode name 11 characters maximum Copy active mode Available mode numbers Copies current mode settings to the mode numbe...

Страница 26: ...nce between peak and average video control A negative value gives more priority to average light levels a positive value gives more priority to peak light levels Video iris lens choose an average level for best results peak settings may cause oscillations ALC speed Slow medium fast Adjusts the speed of the video level control loop For most scenes it should remain at the default value DVR IP Encode...

Страница 27: ...era tries to maintain the selected shutter speed as long as the light level of the scene is high enough In Fixed mode selects shutter speed Actual shutter Displays the actual shutter value from the camera to help compare lighting levels and optimum shutter speed during set up Gain control On Fixed On the camera automatically sets the gain to the lowest possible value needed to maintain a good pict...

Страница 28: ...scription Item Selection Description Day Night Auto Color Monochrome Auto the camera switches the IR cut off filter on and off depending on the scene illumination level Monochrome the IR cut off filter is removed giving full IR sensitivity Color the camera always produces a color signal regardless of light levels Switch level 15 to 15 Sets the video level in Auto mode at which the camera switches ...

Страница 29: ...R contrast Enhanced Normal Enhanced the camera optimizes contrast in applications with high IR illumination levels Select this mode for IR 730 to 940 nm light sources and for scenes with grass and green foliage Normal the camera optimizes contrast in mono applications with visible light illumination Color burst mono On Off Off the color burst in the video signal is switched Off in monochrome mode ...

Страница 30: ...required SmartBLC BLC window and weighting factor are automatically defined Camera dynamically adjusts these for changing light conditions Includes all the benefits of 2X DYN Autoblack On Off Autoblack On automatically increases the visibility of details even when scene contrast is less than full range due to mist fog etc Black level 50 to 50 Adjusts the black offset level A low negative value mak...

Страница 31: ...applications to reduce headlight glare Test on site to ensure that it does benefit the application and is not distracting for operators of the security system EXIT Returns to main menu Item Selection Description Item Selection Description White balance ATW AWBhold Manual ATW Auto tracking white balance allows the camera to constantly adjust for optimal color reproduction AWBhold Puts the ATW on ho...

Страница 32: ...D Off Video Motion Detection VMD is off Silent video motion generates silent alarm OSD video motion generates on screen text message alarm VMD area Submenu Select to enter the area set up menu to define the detection area Motion indicator Indicates the peak of measured motion in the selected area Press either the right left or center navigation button to reset VMD sensitivity Sets the sensitivity ...

Страница 33: ...e image can be moved with the Up Down Left Right arrow keys Pressing the Select key moves the flashing cursor to the opposite corner which can now be moved Pressing Select again freezes the area and exits the area menu There is one programmable VMD area Note When VMD is enabled normal light fluctuations or environmental factors can contribute to false positive alarms Because of this it is recommen...

Страница 34: ... to optimize the camera lens combination backfocus point Synchroniza tion Submenu Sets synchronization parameters Alarm I O Submenu Program the alarm input and output functionality Connections Submenu Connection parameters Test signals Submenu Test patterns and texts Camera ID Submenu Select to access ID submenu Privacy masking Submenu Sets up a masking area Default ALL Submenu Returns all setting...

Страница 35: ... Install menu Item Selection Description Lens type Auto Manual DC iris Video Auto automatically selects the type of lens Manual DC iris Video modes select the matching lens type to force the camera to the correct lens mode Detected Shows the type of lens detected when auto lens detection is used Set Backfocus now Select to fully open the iris Follow the instructions below for setting the backfocus...

Страница 36: ...ed 4 Lock the back focus locking button 5 Adjust lens opening to suit scene Adjustment procedure Video iris Lens 1 Unlock the back focus locking button 2 Access the Lens Wizard menu 3 Set Back Focus Now is highlighted in the menu 4 Turn the back focus adjustment as required 5 Lock the back focus locking button 6 Select Set LVL in the menu the Level bar appears 7 Point the camera at the scene it wi...

Страница 37: ...amera to the sync signal supplied to the SYNC connector Genlock locks the camera s subcarrier to the signal supplied to the SYNC connector Horizontal phase 25 0 25 Adjusts the horizontal phase offset Subphase 0 2 358 Adjusts the subcarrier phase EXIT Returns to Install menu Item Selection Description Alarm input None high low Select none to disable the alarm input Select active high or active low ...

Страница 38: ...tem Selection Description Item Selection Description Sync input High Z 75 ohm Select 75 ohm if the external sync input is not terminated elsewhere Notch filter On Off Switches notch filter on or off The notch filter can remove a Moiré pattern or color artifacts caused by closely spaced vertical lines or objects e g vertical security bars over windows Bilinx Comms On Off If Off Bilinx communication...

Страница 39: ...ble compensation EXIT Returns to Install menu Item Selection Description Item Selection Description Show camera ID Off On Select On to overlay the camera ID on the video test signal Test pattern Color bars 100 Grayscale 11 step Sawtooth 2H Checker board Cross hatch UV plane Select the desired test pattern to help installation and fault finding EXIT Returns to Install menu ...

Страница 40: ...e screen position of the camera ID Camera ID border On Off Displays a grey border behind the camera ID to make it easier to read MAC address Shows MAC address factory set cannot be changed Ticker bars On Off The ticker bar moves continuously to show that the image is live and not frozen or played back Display mode ID Off Top left Top right Bottom left Bottom right Camera mode is displayed on the s...

Страница 41: ...t arrow keys Pressing the Select key moves the flashing cursor to the opposite corner which can now be moved Pressing Select again freezes the area and exits the area menu There are four programmable privacy mask areas 5 6 9 Defaults submenu Active On Off Turns each of the four masks on or off Window Submenu Select to open a window in which to define the mask area Item Selection Description Item S...

Страница 42: ...42 en Configuration Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 43: ...erenced for warranty or repair The version numbers of the firmware and other status information can be seen when the unit starts or by opening the Install Malfunction Possible causes Solution No image transmission to remote location Defective camera Connect a local monitor to the camera and check the camera function Faulty cable connections Check all cables plugs contacts and connections Incorrect...

Страница 44: ... Troubleshooting Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems menu Note down this information and the information found on the camera label before contacting customer service ...

Страница 45: ...hat must be disposed of according to law Defective or superfluous devices and parts should be disposed of professionally or taken to your local collection point for hazardous materials CAUTION Never open the casing of the camera The unit does not contain any user serviceable parts Ensure that all maintenance or repair work is performed only by qualified personnel electrical engineering or network ...

Страница 46: ...46 en Maintenance Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 47: ... x 582 768 x 494 Rated supply voltage 12 VDC 10 24 VAC 50 Hz 10 12 VDC 10 24 VAC 60 Hz 10 230 VAC 50 Hz 120 VAC 60 Hz Minimum illumination 0 0991 lux 30IRE 0 0391 lux in monochrome mode 30IRE Type number LTC0498 11 LTC0498 21 LTC0498 51 LTC0498 61 Standard PAL NTSC PAL NTSC Active pixels 752 x 582 768 x 494 752 x 582 768 x 494 Rated supply voltage 12 VDC 10 24 VAC 50 Hz 10 12 VDC 10 24 VAC 60 Hz 1...

Страница 48: ...N is only available in LTC0498 models DNR Automatic noise filtering On Off selectable Sharpness Sharpness enhancement level selectable White Balance ATW AWBhold and manual 2500 to 10000K Color saturation Adjustable from monochrome 0 to 133 color Lens mount CS compatible c mount compatible with supplied adapter ring ALC lens Video or DC iris auto detect Test pattern generator Color bars 100 Greysca...

Страница 49: ...nalogue systems Peak White Invert Suppresses highlights in scenes Misc Notch filter Actual AGC Actual shutter IR contrast Power consumption 5 W Dimensions H x W L 58 x 66 x 122 mm 2 28 x 2 60 x 4 80 in without lens Weight 450 g 0 99 lb without lens Tripod mount Bottom isolated and top 1 4 20 UNC Operating temperature 20 C to 55 C 4 F to 131 F Controls OSD with softkey operation ...

Страница 50: ...ion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems 8 1 1 Dimensions Figure 8 1 Dimensions 2 323 59 1 339 34 3 346 85 4 646 118 4 843 123 1 889 48 2 638 67 1 4 20 UNC 1 4 20 UNC mm in Dinion2X D N Camera ...

Страница 51: ...9 03 8 1 2 Accessories Indoor mounting brackets Outdoor environmental housings Lenses varifocal fixed and motorized zoom Bilinx communication interface box and software Contact a Bosch representative in your area for the latest available accessories or visit our website at www boschsecurity com ...

Страница 52: ...52 en Technical Data Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 53: ... contrast is less than full range glare fog mist etc Automatic Gain Control AGC The electronics that regulate the gain or amplification of the video signal AGC is used in low light conditions with the iris fully open AutoIris The lens iris opening is automatically adjusted to allow the correct illumination of the camera sensor With a direct drive DC iris lens the camera controls the aperture size ...

Страница 54: ... using the Bilinx Configuration Tool for Imaging Devices CTFID Back Light Compensation BLC Selectively amplifies parts of the image to compensate for large contrast differences when only a portion of the image is brightly lit e g a person in a sunlit doorway See also Smart BLC C Charged Coupled Device CCD A CCD is a type of solid state image sensor used in CCTV cameras The sensor converts light en...

Страница 55: ...on blur Default Shutter A feature allowing the shutter speed to be set to a fast speed to eliminate motion blur and provide a detailed and clear image of fast moving objects while there is sufficient light When light levels fall and other adjustments have been exhausted the shutter speed reverts to the standard setting to maintain sensitivity Depth of Field The distance from the nearest to the fur...

Страница 56: ...an infinite distance from the lens Long focal lengths give a small field of view e g telephoto effect while short focal lengths give a wide angle view I Infrared Illumination Electromagnetic radiation light with a longer wavelength than is visible to the human eye IR illumination is prominent at dusk and dawn and in incandescent lamps IR illuminators come in the form of lamps with the appropriate ...

Страница 57: ...nitor P Privacy Masking The ability to mask out a specific area to prevent it from being viewed in order to comply with privacy laws and particular site requirements PWIE Peak White Inverse Engine White highlights are automatically turned black to reduce bright spots Useful in traffic and car park applications R Region of Interest A specific area within a field of view used by the motion detection...

Страница 58: ...from a number of consecutive video fields to reduce signal noise Signal to noise ratio The ratio between a useful video signal and unwanted noise measured in dB Smart BLC Back Light Compensation Smart back light compensation allows the camera to automatically compensate for bright areas of a high contrast scene without having to define a window or area U UTP Unshielded Twisted Pair A variant of tw...

Страница 59: ...he number of pixels that have changed between the two images An alarm is generated when the number of pixel changes exceeds a user configured threshold W WDR Wide Dynamic Range A cameras dynamic range is the difference between the minimum and maximum acceptable signal levels A scene with both very low and very high illumination levels requires a camera with a wide dynamic range to handle it correc...

Страница 60: ...60 en Dinion2X AR18 08 B013 v1 0 2009 03 Installation Manual Bosch Security Systems ...

Страница 61: ......

Страница 62: ...Bosch Security Systems www boschsecurity com Bosch Security Systems 2009 ...

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