Warranty details I 17
Warranty Period and Coverage
Bosch will provide warranty service for Product purchased and installed in Australia and New Zealand as follows.
Components
The period after purchase
within which the fault must appear
What Bosch will do
(see below for definitions)
Domestic Use (see below for definition)
All components
Year [1 to 2]
Parts & Labour
Tank
Year [2 to 5]
Parts only
Commercial Use (see below for definition)
All components
Year [1 to 1]
Parts & Labour
Table 8
“Parts & Labour” means free of charge repair and/or replacement, including labour.
“Parts only”
means a replacement tank, free of charge. All installation and repair labour costs are the responsibility of the
owner.
“Domestic use”
warranty period applies to Product installed to supply hot water for use by individuals in domestic dwellings. For
Product used for all other uses, the commercial use warranty period will apply. This includes, without limitation,
installations such as centralised or bulk hot systems, hotels, sporting complexes, caravan parks, laundry facili-
ties, restaurants and cafes.
For “Parts only” warranty, the end user will be charged for service call costs and service technician fees in effecting the replacement.
For valid claims within “Parts & Labour” warranty periods, the end user will not be charged for costs associated with making a warranty
claim, including service call costs, any service technician fees or the cost of replacement parts and freight, provided that:
• the Product is located within the usual operating area of an authorised service technician;
• the Product has been installed according to the installation instructions so as to provide adequate service access.
