en
Troubleshooting
16
13.5 Cleaning the door seal
ATTENTION!
Incorrect cleaning may damage the door seal.
▶
Do not use metal scrapers or glass scrapers for
cleaning.
▶
Do not use abrasive cleaning agents.
1.
Read the information on cleaning products.
2.
Clean the door seal with hot soapy water and a soft
dish cloth.
3.
Dry with a soft cloth.
13.6 Cleaning the front of the appliance
ATTENTION!
Incorrect cleaning may damage the front of the appli-
ance.
▶
Do not use glass cleaner, metal scrapers or glass
scrapers for cleaning.
▶
To prevent corrosion on stainless steel fronts, re-
move any limescale, grease, starch and albumin
(e.g. egg white) stains immediately.
▶
On stainless steel surfaces, use special stainless
steel cleaning products suitable for hot surfaces.
1.
Read the information on cleaning products.
2.
Clean the front of the appliance using hot soapy wa-
ter and a dish cloth.
Note:
Slight differences in colour on the front of the
appliance are caused by the use of different materi-
als, such as glass, plastic and metal.
3.
For stainless steel appliance fronts, apply a thin
layer of the stainless steel cleaning product with a
soft cloth.
You can obtain the stainless steel cleaning products
from the after-sales service or the online shop.
4.
Dry with a soft cloth.
13.7 Cleaning the control panel
ATTENTION!
Incorrect cleaning may damage the control panel.
▶
Never wipe the control panel with a wet cloth.
1.
Read the information on cleaning products.
2.
Clean the control panel using a microfibre cloth or a
soft, damp cloth.
3.
Dry with a soft cloth.
14 Troubleshooting
You can rectify minor faults on your appliance yourself.
Read the troubleshooting information before contacting
after-sales service. This will avoid unnecessary costs.
WARNING ‒ Risk of injury!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
If the appliance is defective, call Customer Service.
WARNING ‒ Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out
by trained specialist staff.
▶
Only use genuine spare parts when repairing the
appliance.
▶
If the power cord of this appliance is damaged, it
must be replaced with a special connection cable,
which is available from the manufacturer or his Cus-
tomer Service.
14.1 Malfunctions
Fault
Cause and troubleshooting
The appliance is not
working.
The mains plug of the power cord is not plugged in.
▶
Connect the appliance to the power supply.
The circuit breaker in the fuse box has tripped.
▶
Check the circuit breaker in the fuse box.
There has been a power cut.
▶
Check whether the lighting in your kitchen or other appliances are working.
Malfunction
1.
Switch off the fuse in the fuse box.
2.
Switch the fuse back on after approx. 10 seconds.
a
If the fault was a one-off, the message disappears.
3.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→
Microwave not work-
ing.
Door is not fully closed.
▶
Check whether food remains or foreign material are trapped in the door.
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