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36

36

Operating Instructions

For repairs after the warranty period, there will be a charge on any service, and service will only
be performed if the unit is deemed repairable.
See warranty Document on page 40.

Follow-up Service

Requesting Service

Period of Time for Stocking Repair Parts

Bosch will stock repair and maintenance parts for this unit as required for a reasonable time the
date of original manufacture.

Reinstallation

Warranty

First follow the instructions in the troubleshooting section (

 P32 to P35).

If the error is not corrected, contact Bosch Service Department at 1300-30-70-37.

If you want to reinstall the appliance at a different location, confirm that the gas and power
supply indicated on the data plate are available at the new location.  If you are not sure, consult
the local utility company.

If you move to a region that uses a different type of gas, conversion and adjustment of the
appliance will be necessary.

We will need to know:

The Model

................ BC3200RA or BC3200RA5

                                    (Check the rating plate)

Date of purchase .....

(see the warranty)

Details of problem ...

(flashing error codes,

                                     etc., in much detail as possible)

Your name, address, and telephone number
Desired date of visit

Содержание BC3200RA

Страница 1: ...icinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or death WARNING To be installed and serviced only by an autho...

Страница 2: ...tially hazardous situation which if not avoided may result in property damage CAUTION Be sure to do Earth Electric Shock DANGER Icons warning of risk level Important Safety Information This is the safety alert symbol It is used to alert you to potential personal injury hazards Obey all safety messages that follow this symbol to avoid possible injury or death Vapours from flammable liquids will exp...

Страница 3: ...re that you fill the neutralizer unit with water This is to prevent dangerous exhaust gases from entering the building Refer to page 28 for further instructions Be sure to do Continued Check the temperature of the running hot water before entering the shower Check the temperature before stepping into the bath tub High Temperature A This water heater does not have a pilot It is equipped with an ign...

Страница 4: ...l indoor installation Prohibited Carbon Monoxide Poisoning Hazard Do not install this water heater in a mobile home recreation vehicle or on a boat Prohibited Unit Do not store or use petrol or other flammable vapors and liquids in the vicinity of this or any other appliance Prohibited Do not place or use a spray can near the water heater or the exhaust vent terminal Prohibited Leave the proper cl...

Страница 5: ...ot touch the exhaust vent pipe and exhaust vent terminal during or immediately after operation of the water heater Do not install in locations where excessive dust or debris will be in the air Prohibited Don t touch Prohibited Be sure to do Do not allow small children to play unsupervised in the bathroom Do not allow small children to bathe unsupervised Do not use hair spray or spray detergent in ...

Страница 6: ...opriate measures Repairs for damage caused by freezing are not covered by the warranty Check ignition during use and extinction after use Take necessary measures to prevent freezing of water and leakage of gas when leaving the unit unused for long periods of time P27 Do not use parts other than those specified for this equipment If it is snowing check the air inlet exhaust gas vent and exhaust ven...

Страница 7: ...using RCM3211 Running Hot Water 13 Setting Hot Water Temperature 14 Filling Up the Bath 16 Clock Adjustment 17 Other Setting Options 18 Confirmation Beeper On Off 20 When using RCS3211 Running Hot Water 21 Setting Hot Water Temperature 22 Confirmation Beeper On Off 24 No remote controller case Running Hot Water 25 Preventing Damage from Freezing 26 When Unused for an Extended Period 27 Regular Mai...

Страница 8: ...t passes through the secondary heat exchanger as illustrated below The condensing continuous flow gas water heater discharges condensate When heat from the exhaust gas is collected within the secondary heat exchanger condensation occurs from moisture in the exhaust gas and the resulting water is discharged from the drain pipe approx 100cc min maximum It is not a water leak Do not plug or block the...

Страница 9: ...The exact installation configuration may be slightly different Front Cover Exhaust vent pipe Water Drain Valve with Water Filter Inside Water Inlet P31 Water Supply Valve Air inlet Gas Supply Valve Lit during combustion Blinks to indicate a problem P35 Burner On Indicator Drain Pipe Discharges the condensate ...

Страница 10: ...ote controller screen from burning out This page Eg 10 15 Names and Functions of Controllers Main Remote Controller RCM3211 Optional Error Display Error is displayed when malfunction occurs P35 Display Set Button For other settings Speaker Power On Off Button For turning the heater on and off Selection Button Used to adjust the temperature P14 Used for other settings Details are memorized upon adj...

Страница 11: ...is displayed when a malfunction occurs P35 When this indicator is lit the hot water temperature can be set Priority Indicator This is displayed during burner on Burner On Indicator Waterproof Sub Remote Controller RCS3211 Optional Display The operation of the BC3200RA power supply is recorded in 10 hour increments during this time the combustion is also recorded If the power supply is interrupted ...

Страница 12: ...the first use of your water heater make the following preparations Follow steps 1 through 4 Open the water supply valve Open a hot water fixture to confirm that water is available and then close the fixture again Open the gas supply valve Hot water fixture 1 3 2 Turn on the power 4 CLOSED OPEN ...

Страница 13: ... hand Be especially careful if using hot water after previously using water at 60 C or above to prevent scalding When the user is taking the shower it will be dangerous if some one else presses the sub remote controller to change the tem perature or to turn off the power switch WARNING WARNING This is to prevent scalding if the temperature rises Conversely if the temperature drops or the power swi...

Страница 14: ...it When using RCM3211 Eg 40 C Here When the user is taking the shower it will be dangerous if some one else presses the sub remote controller to change the tem perature or to turn off the power switch WARNING This is to prevent scalding if the temperature rises Conversely if the temperature drops or the power switch is turned off the user may be upset when the water suddenly becomes much colder ...

Страница 15: ... 44 45 46 47 48 50 55 60 65 70 75 80 Set the maximum temperature to suit your own preference P18 and 19 Hot water temperatures are approximations and may differ from actual temperatures depending on external factors such as the season and length of piping involved When low temperatures are set for washing dishes etc if the ambient water temperature is already quite high it may be difficult to ensu...

Страница 16: ...tton to turn it On The ON OFF is lit 2 Turn on hot water Display example Please set to the required temperature when using thermostat controlled water mixing valves the highest temperature 3 When the bath is full turn off the taps WARNING Check the bathwater temperature with your hand be fore getting into the bath To prevent scalding Check When using RCM3211 ...

Страница 17: ...sed or the console is left untouched for about 20 seconds the settings screen ends The ON OFF is lit The time changes in 1 minute increments with each press on the button and then in 10 minute increments if the button is kept pressed down Clock Adjustment Eg 40 C Eg AM 10 15 In the event of a power cut or after disconnecting the power supply when the power is restored the clock on the display scre...

Страница 18: ...ing 75 C 50 C no yes Condition is suitable for draining the unit P27 Stops draining the unit 48 C 40 C in 1 C increments 80 C Other Setting Options Draining the unit P27 Maximum tempera ture setting P15 Switching scroll display Scroll display P10 can be switched yes or no Draining the unit This is set to drain the unit P27 On this Display in 5 C increments 1 2 When using RCM3211 ...

Страница 19: ...ettings screen Press the SET button to select the setting to be modified Setting changes each time the button is pressed This may not be displayed depending on the installation conditions Operation On this Display Power is switched Off again Modification of the maximum temperature setting The maximum temperature setting can be modified ...

Страница 20: ...ON OFF button for about five seconds Completion of setting Setting is possible regardless of whether the power switch is ON OFF The remote controller will emit a sound when any button is pushed This sound can be muted if it is desired Initial factory setting is with sound When using RCM3211 ...

Страница 21: ...and Be especially careful if using hot water after previously using water at 60 C or above to prevent scalding While the shower is being used no one other than the user should change the temperature the power switch must not be turned off when using sub remote controller WARNING WARNING This is to prevent scalding if the temperature rises Conversely if the temperature reduces or the power switch i...

Страница 22: ...r Temperature On this Display Operation Description While the shower is being used no one other than the user should change the temperature the power switch must not be turned off when using sub remote controller WARNING This is to prevent scalding if the temperature rises Conversely if the temperature reduces or the power switch is turned off the user may be upset when the water suddenly becomes ...

Страница 23: ... water mixing valves set the temperature on the remote controller to about 10 C higher than that required to ensure the appropriate temperature When setting high temperatures 60 80 C When a high temperature is set the readout on the right is shown Please check the temperature displayed before using any hot water Be especially careful using any hot water after any previous setting of between 60 80 ...

Страница 24: ...s Completion of setting Setting is possible regardless of whether the power switch is ON OFF The remote controller will emit a sound when any button is pushed This sound can be muted if it is desired Initial factory setting is with sound Priority Burner on Operation Description When using RCS3211 ...

Страница 25: ... 75 C 85 C use thermostat controlled water mixing valves to prevent scalding when using other taps 1 2 Temperature adjustment for hot water supply No remote controller 3 Turn off the hot water tap after use WARNING Whenever using hot water such as when using the shower first test the hot water temperature by hand To prevent scalding Operation Description Turn on hot water Running Hot Water ...

Страница 26: ...ealer When the temperature drops the freeze prevention heaters are automatically activated to keep the unit warm and prevent it from freezing Normal cold outside temperatures between 0 C 10 C with no wind The heater and piping can be damaged if cold temperatures cause water to freeze inside the unit The damage can be prevented using following method At these temperatures the units have freeze prev...

Страница 27: ...te controller make sure that the power is plugged in 2 Open the hot water tap fully leave it in that position for at least one minute and then turn off the tap For conjunct setting Allow at least one minute per unit Error display 11 may appear on the remote controller but this is not an error Do not turn the power switch Off Manual draining Close the water supply valve 3 4 5 When the water is comp...

Страница 28: ...d open a window or a door if necessary Then operate the unit and verify that condensate is coming out of the drain pipe During normal use of the water heater condensate will begin to discharge from the drain pipe within 15 minutes of use However depending on the season and or installation site conditions it may take longer If water does not appear at the end of the drain line a qualified service t...

Страница 29: ...any water leak from the appli ance and pipes If any of the above is found please contact Bosch agent CHECK CHECK Make sure that no black soot covered in the flue terminal and exhaust vent If any is found please contact Bosch agent CHECK Make sure that the exhaust vent or flue terminal and air inlet is not blocked by dust If so please clean it Whenever the unit is checked maintained or drained the ...

Страница 30: ...ing pipes may rust Rust inside the appliance will affect adversely its operation so a check up is recommended Main Unit For soiling on the surface of the remote controller use a damp cloth Remote Controller CAUTION This may cause deformation Do not use petrol oil or fat detergents to clean the remote controller CAUTION Do not splash water on the remote controller Do not expose the remote controlle...

Страница 31: ... plug Note 1 4 Wash the filter area in water using a toothbrush Note 2 5 Reinsert the drain plug as before 6 Close all hot water taps 7 Open the water supply valve and check that water does not leak from the drain plugs or water drain valve Note 1 Cold or hot water is discharged at this stage Note 2 If the filter is removed from the drain plug take care not to lose the O ring between the drain plu...

Страница 32: ...artially closing the water supply tap The hot water outlet temperature is lower than the set temperature Are the gas valve and water supply tap fully open Has the water supply been shut down Is the hot water supply tap fully opened Has the gas meter microcomputer meter shut off the gas Can you use any other gas powered equipment such as your gas cooker Is the drain plug filter clogged P31 Is the p...

Страница 33: ...e of hot water discharged may drastically decrease or even stop In this the volume of hot water discharged will become stable again after waiting some time There are some types of hot water taps that discharges large volumes of hot water at first but stabilizes after time In order to stabilize the temperature of hot water the unit controls the volume of hot water by discharging little at first and...

Страница 34: ...s high moisture content so it builds up condensation with the outside air and looks like white steam White vapor is emitted from the exhaust vent or flue terminal on cold days Hot water seems cloudy This is simply air that had been dissolved in the water being forced out in the form of minute bubbles when heated and is totally harmless When there is high pressure within the unit the pressure relie...

Страница 35: ... neutralizer F 29 Combustion Abnormality burner sensor detects high temperature Reset by turning off and on the main power If the error still persists call service F 90 Combustion Abnormality appliance shuts down Reset by turning off and on the main power If the error still persists call service F 99 F indicates an error code from the secondary unit in a quick connect 2 unit pack Call service The ...

Страница 36: ...ooting section P32 to P35 If the error is not corrected contact Bosch Service Department at 1300 30 70 37 If you want to reinstall the appliance at a different location confirm that the gas and power supply indicated on the data plate are available at the new location If you are not sure consult the local utility company If you move to a region that uses a different type of gas conversion and adju...

Страница 37: ...piping conditions and water temperature Performance Item Model Name Type Ignition Operating Pressure Minimum Flow Rate Dimensions Weight Water Holding Capacity Accessories Installation Air Supply Exhaust Connection Sizes Power Supply Materials Water Inlet Hot Water Outlet Gas Inlet Supply Consumption Casing Flue Collar Primary Heat Exchanger Safety Devices Item Gas Consumption Maximum Hot Water Ca...

Страница 38: ...are considered acceptable and generally Australian and New Zealand suburban water supplies fall within these limits parameters In areas of Australia and New Zealand where water may be supplied either fully or partly from bores artesian wells or similar one or more of the important limits may well be exceeded and the heater could therefore be at risk of failure Where uncertainty exists concerning w...

Страница 39: ...approved d unauthorised repairs or alterations to the unit without Bosch s consent e use of unauthorised parts and accessories without Bosch s consent f use of non potable water or bore water in the hot water unit see product instructions for further details g continued use after a fault becomes known or apparent This warranty DOES NOT include a costs of consumables or accessories b wear and tear ...

Страница 40: ...he provision of customer support for the provision of information about products and services and for other marketing activities undertaken by Bosch and its Bosch Service Agents who are authorised to carry out warranty repairs on behalf of Bosch Purpose Bosch is committed to protecting the privacy of its customers personal information It will act in compliance with the National Privacy Principles ...

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