Bosch 21-17-3234, Перевод оригинальной инструкции по эксплуатации

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MY22Z01 - 12_1.0_25.07.2022
201
Troubleshooting, fault clearance and repair
9.1.3 Assistance function errors
Symptom Cause/possible source Remedy
Assistance is not
available.
Is the battery charged sufficiently?
1 Check battery is charged.
2 Recharge the battery if it is almost flat.
Riding up long inclines in summer
weather or riding with a heavy load for
a long time. The battery may be too
hot.
1 Switch off the drive system.
2 Wait a moment and then check again.
The rechargeable battery, the on-
board computer or the assistance
switch may be connected incorrectly,
or one or more of them may have a
problem.

Contact specialist dealer.
Is the speed too high?

Check on-board computer indicators. The electronic gear
assistance only works up to a maximum speed of 25 km/h.
Assistance is not
available.
Are the pedals being pushed?  The pedelec is not a motorbike. Push the pedals.
Is the level of assistance set to [OFF]?
1 Set the level of assistance to a different level of assistance
than [OFF].
2 Contact your specialist dealer if you still feel that the no
assistance is being supplied.
Is the system switched on?  Press the battery on-off button to switch it on again.
The assisted journey
distance is too short.
The journey distance can be shorter
depending on the road conditions, the
gear level and the total usage time.
1 Check battery is charged.
2 Recharge the battery if it is almost flat.
The battery does not perform as well in
winter weather.
This does not indicate a problem.
The battery is a consumable.
Repeated charging and long periods of
use cause the battery to degrade (loss
of power).
 If the distance you can cover with one single charge is very
short, replace the battery with a new one.
Is the battery fully charged?
 If the distance covered with a fully charged battery has
become shorter, the battery may be affected. Replace the
battery with a new one.
It is difficult to pedal.
Are the tyres pumped to an adequate
pressure?
 Pump up tyres.
Is the level of assistance set to OFF?
1 Set level of assistance to [BOOST].
2 Contact your specialist dealer if you still feel that the no
assistance is being supplied.
The battery charge might be low.

Check how powerful assistance is again after charging the
battery. If there is still no assistance, contact your specialist
dealer.
Have you switched on the system with
your foot on the pedal?
1 Switch system on again without applying pressure to the
pedal. If assistance is still not supplied, contact your
specialist dealer.
Table 56: Level of assistance error solution