32
GB
Dear customer!
We inform you that all our products are certified
for compliance with Russian safety requirements in
accordance with the Law of the Russian Federation «On
Protection of Consumer Rights» .
WARRANTY REPAIR AND SERVICE ARE
CARRIED OUT ONLY AT AUTHORIZED SERVICE
CENTERS!
1.
BORT GLOBAL LIMITED offers the 2-year warranty from
the date of sale for all its products . Professional and com-
mercial tools are not covered by the warranty . Repair is
only available for a fee in this case .
2.
Non-commercial use of the tools imposes limitations
on the duration of its operation and restricts the intend-
ed usage to household purposes only . The continuous
operating time should not exceed 40 hours . In addition,
10-15 minute breaks are to be made after every 15 min-
utes of continuous operation . Ignoring this condition
when using the tools is a violation of the good operating
practice (this provision does not apply to pumps, gen-
erators, chargers and similar equipment) . Subject to the
above mentioned condition, the service life of the tools
is 5 years .
When you purchase a tool, a warranty card is issued
(fields with a date of sale, model, and serial number are
mandatory, other fields can also be completed) . Please
keep the card together with the sales receipt during the
entire warranty period for presentation at the service
centre .
Electric tools are only accepted for warranty repairs when
assembled with all removable devices and their fastening
elements (bus bars, saw blades, chains, knives, trimmer
heads, injectors, sprockets, bolts, nuts, and mounting
flanges) in working condition .
3.
The warranty period is extended up to 3-5 years*, pro-
vided the owner registers the electric power tool within
2 weeks after the purchase date . The extended warranty
does not cover rechargeable tools, battery chargers, and
supplied accessories . Registration is only possible online
at
warranty.bort-global.com
Please print the registration certificate at the time of reg-
istration . The certificate is the only confirmation of the
fact of registration . The registration certificate should be
presented at the service centre together with the warran-
ty card and sales receipt .
4.
The following malfunctions are eliminated free of
charge during the warranty period:
• Damage to the instrument, caused by the use of
low-quality materials
• Assembly defects due to the fault of the manufactur-
er .
5.
The warranty does not cover:
• Malfunctions of the tools caused by the failure to
comply with the operating instructions .
• Mechanical damage (cracks, chips, mechanical dam-
age to power cords, mechanical damage to the enclo-
sure, etc .), damage caused by exposure to aggressive
environments and high temperatures, damage in-
duced by the ingress of liquids or foreign matter into
ventilation grids of the electric tools, as well as dam-
age due to improper storage (corrosion of metal parts,
etc .) .
• Tools with defects which were caused by an overload
(simultaneous failure of the rotor and stator), improp-
er use (usage of blunt, unsuitable, unbalanced, or im-
properly chosen replacement devices), lack of mainte-
nance or care, and use of the tools for purposes other
than the intended purpose (for example, for process-
ing of materials for which the tool is not intended,
etc .), as well as by the instability of electric power
supply, exceeding the standards set by EN 61000-3-2,
EN 61000-3-3 . Among others, undeniable signs of an
overload include: changes in appearance, deforma-
tion or melting of parts and components of the prod-
uct, darkening or charring of wire insulation under
high temperatures .
• Wear parts and materials (carbon brushes, belts, rub-
ber gaskets, seals, guards, platforms, bus bars, gears,
bearings, hubs, coil heaters, pulleys, rollers, rods, lock
buttons, etc .), components (gears, shafts, bearings,
rods, rollers, etc .) subject to deterioration due to lubri-
cation wear-out, as well as replacement devices (drill
chucks, SDS cartridges, platforms, collets, bus bars,
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