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Q.
Why does my device lose connection with the ProScope Mobile when I turn both my device and the ProScope
Mobile off then back on again?
A.
If you have 'Ask to Join Networks' enabled on your device or have other previously joined networks operating in
range of your device, your device will automatically join the next available network when the ProScope Mobile is
turned off. Make sure to reselect your ProScope Mobile network before launching the AirMicro app again. To prevent
this from happening, in your Settings control panel on your device, turn 'Ask to Join Networks' OFF and also choose
'Forget this Network' on any previously joined network that shows up in your network list.
Q.
Why does the ProScope Mobile LED indicator go out during operation?
A.
The batteries are weak and need to be changed. Replace the batteries with a fresh (or freshly charged) set for
continued operation.
Q.
Why do I get a spinning COG in the AirMicro app?
A.
Make sure your device is within in the 10 meter range of your ProScope Mobile. If you are within the 10 meter
range and the spinning COG persists, the batteries are probably weak and need to be changed. Replace the batteries
with a fresh (or freshly charged) set for continued operation.
Tip - If you power off the ProScope Mobile while the AirMicro app is running causing the spinning COG to persist, even
after exiting the app, you may manually force the app to close to reset the connection. To do so, double-click the
Home button to show the multitasking bar at the bottom of the screen. If you don't initially see the AirMicro app, flick
left to see more apps.
To force the AirMicro app to close: Touch and hold the app icon until it begins to jiggle, then tap the .
FAQ and Troubleshooting
11
FAQ
Q.
Can I view live video from the ProScope Mobile on more than one iPad simultaneously?
A.
Yes, you can view live video from one ProScope Mobile on up to 253 simultaneous devices including any mix of
iPhone, iPod touch, and iPad. All you need to do is set up each device with a different receiving IP address. For
example, if the AirMicro network is 119, below is an example of how to set up 4 devices.
Device 1 Static IP = 192.168.119.2
Device 2 Static IP = 192.168.119.3
Device 3 Static IP = 192.168.119.4
Device 4 Static IP = 192.168.119.5
...and so on if you want to add even more simultaneous devices up to 253 devices.
Q.
Can I view video from the ProScope Mobile on my device when I'm outside, away from my normal Wi-Fi network?
A.
Yes, the ProScope Mobile IS its own Wi-Fi network which broadcasts live video to any device that is running the
AirMicro app and is tuned into the broadcast via an appropriate static IP address.
Q.
Why does the ProScope Mobile use a Wi-Fi connection instead of Bluetooth?
A.
Wi-Fi is a faster and more robust connection allowing for up to 253 devices to view video from the ProScope
Mobile simultaneously. Bluetooth, although great for close-range peripherals like keyboards etc, does not have the
bandwidth necessary for streaming high quality video or the ability to connect more than about 3 devices
simultaneously.
Troubleshooting FAQ
* iPhone, iPod touch, and iPad are registered trademarks of Apple, Inc.
