49
SYMPTOM
POSSIBLE REMEDY
• Verify that the communication software
is set to the same communications port
where your modem is attached (e.g.,
COM1, COM2). Check IRQ settings in
your software and on the modem.
• Try typing AT&F to reset the modem to
its factory defaults.
• Move the modem to another serial port
(power down the host computer first). If
the modem works after being moved,
it’s likely the problem is not with the
modem.
• Make sure the echo command is set to
ON. Change to echo with the ATE
command.
• Make sure the local (yours) and remote
modem configurations are compatible.
• Verify that both modems are operating
with the same settings, speed, data,
parity, and stop bits.
• The software may not be set for correct
terminal emulation. Configure software
to correct type. ANSI terminal emulation
is most commonly used.
• Power down your system and re-run
your communications software. Check
software settings.
• Exit the communications program and
restart it.
No response
when you type
in AT
commands
(contd)
AT commands
not visible.
After data
connection is
established,
data is
displayed as
garbled
characters.
TR
O
U
B
LE
SH
O
O
TIN
G
Troubleshooting
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