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Appendix E: Warranty Information
Limited Warranty
Boca Research, Inc. (BRI) warrants to the original buyer of this BRI product that the
hardware is free of defects in materials and workmanship for a period of five (5) years
from the date of purchase from BRI or its authorized dealer. Should the product fail to be in
good working order at any time during the five-year period, BRI, will at its option, repair
or replace this product as described below. This warranty does not cover defects resulting
from misuse, abuse, negligence, accident, repairs, or alterations made by either the
customer or another party. Boca Research reserves full rights to determine whether a
defective product falls into this category.
The entire risk as to the quality and performance of the product rests with the customer.
Any written or oral information or advice given by Boca Research dealers, distributors,
agents, or employees will in no way increase the scope of this warranty. This warranty
applies only to the product described in this manual and not to any other value-added
software which may be included.
All products will be serviced and returned via UPS-ground at no charge to customers.
All customers are required to demonstrate proof of purchase when requesting a Return
Merchandise Authorization (RMA). The period of service commences on the date of
purchase. A copy of the sales slip must be included with the returned merchandise.
Products which require Limited Warranty service during the warranty period should be
delivered to BRI at the address in the Appendix (Servicing Your Boca Product) with proof
of purchase and the Return Merchandise Authorization (RMA) number provided by BRI
Technical Support. Refer to the Appendix in your manual. Replacement parts or complete
products will be furnished on an exchange basis only. Replaced parts and/or products
become the property of BRI.
If the returned product is sent by mail, the purchaser agrees to prepay shipping charges,
insure the product or assume the risk of loss or damage which may occur in transit, and to
use a shipping container equivalent to the original packaging. ALL EXPRESS AND
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS OF PURPOSE FOR
THE PRODUCT ARE LIMITED IN DURATION TO THE ABOVE FIVE- AND ONE-YEAR
PERIODS, RESPECTIVELY.
UNDER NO CIRCUMSTANCES (WHETHER BASED IN CONTRACT OR TORT) SHALL
BOCA RESEARCH BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS
OF BUSINESS, OR OTHER FINANCIAL LOSS AS A RESULT OF THE SALE,
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR DISRUPTION
OF ITS PRODUCTS.
Boca Research reserves the right to make periodic changes or enhancements to any Boca
Research product without prior notification, but has no obligation to modify or update
products once sold.
This warranty gives you specific legal rights, and you have other rights which may vary
from state to state. This warranty is valid only in the United States.
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