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18
H
OME
/O
FFICE
M
ODEM
SYMPTOM POSSIBLE REMEDY
n
Some on-line services require that
your modem be configured to run
with error correction and data
compression turned OFF. The
easiest way to accomplish this is by
using the command
AT&Q6
and
setting the communication software
to the correct baud rate for the
service you are calling (e.g., 2400,
9600bps). If you still have problems
connecting, try forcing the modem
to connect up at the slower speed
with the commands
AT&Q6N0S37=6 for 2400 baud, and
AT&Q6N0S37=9 for 9600 baud
services.
n
Make sure the AT&R1 is set in
your active profile.
Problem
Connecting to On-
line subscription
services.
Download
terminates
abnormally.
HOMEOFF.PM6 5/9/97, 9:15 AM 18