4
Boca’s Family of Ethernet Products
The Standard Free Technical Support number is for quick answers to
specific inquiries on product features and technical questions (call 561-
241-8088
; M-F, 8 am to 6:30 pm EST). Direct access to technical support
representatives is provided on a limited basis. If you require immediate
attention or in-depth help with the installation of the product, please call
our 900-priority support number for service. This number gives you
immediate access to senior-level technicians. The number is 900-555-4900.
You will be charged $2.00 per minute. The charges will appear on your
next phone bill.
Damaged or Missing Items
We use many world-class quality assurance programs to ensure the
product you purchased is of the highest caliber. Sometimes, however, a
component may be missing from the box, or is damaged or corrupt in
some way. If this happens, immediately return the entire package to your
place of purchase so you may exchange it for a new one. Your dealer
should be able to provide you with an exchange far more quickly than by
contacting us directly. If for some reason you are unable to return the
product directly to its place of purchase, refer to the “Servicing Your
Product” and “Warranty” sections in this manual for instructions.
On-Line Support!
CompuServe: GO BOCA
Internet:
email: [email protected]
on the World-Wide WEB:
http://www.bocaresearch.com
Standard Free
Technical Support
561-241-8088
Priority Service
900-555-4900
($2 per minute)
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Technical
Support Fax
561-997-2163
Automated
Fax
Retrieval System
561-995-9456
Boca BBS
561-241-1601
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