ConnectedDrive
BMW Assist*
General
Assist provides certain services, for example an
information service.
The exact offering is country-specific. Your
Service centre will be glad to answer any ques‐
tions you might have.
Assist can also be used via the Internet, where
additional services are available:
www.bmw.com.
During a connection to Assist, it might be that
no telephone connection can be established via
the mobile phone. If the mobile phone is to be
used, disconnect it from the vehicle.
BMW TeleServices*
General
TeleServices supports communication with the
Service centre.
▷
Data on the servicing needs of the vehicle
can be transferred directly to the Service
centre. In so doing, the Service centre can
initiate the work needed earlier. The work‐
shop stay is shortened.
▷
In the case of a breakdown, data on the ve‐
hicle condition can be transferred to the Mo‐
bile Service. It might be that malfunctions
can be remedied directly.
▷
The offering is country-specific.
▷
Connection charges can be incurred.
▷
Services can be limited abroad.
Requirements
▷
BMW Assist is activated.
If BMW Assist is not activated, a mobile
phone recommended by BMW for TeleSer‐
vices and configured for mobile data com‐
munication must be connected to the vehi‐
cle.
▷
In the case of a mobile phone with UMTS
capability: data transfer is switched to solely
GSM data transfer.
▷
The SIM card is enabled for free service
numbers.
▷
There is mobile radio communications re‐
ception.
▷
The ignition is switched on.
Using BMW TeleServices*
The TeleServices are generally activated in the
vehicle.
If the TeleServies are not active, it is possible to
make a call to the Mobile Service.
To continue to use it, or to deactivate the serv‐
ices, contact your service partner or the BMW
Customer Hotline.
Information service*
General
The information service provides information,
for example regarding hotels, emergency chem‐
ists, etc. and provides their telephone numbers
and addresses to the vehicle. Phone numbers
can be called directly and addresses taken over
as a destination in the navigation*.
Starting the information service
1.
"BMW Services" or "ConnectedDrive"
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