15. FAQ(Frequently Asked Questions)
(3) Check whether the left of battery capacity is more than 5%. If the left of battery capacity
is less than 5%, please charge as soon as possible.
(4) Ensure that the load equipment meets the power limit of the product, that is, the load
power is within the maximum input range of each output interface;
If the above steps still do not solve the problem, please contact the seller for help.
It’s totally normal for the adapter gets warm, because of the heat produced in
circuit during charging.
A
The adapter (power brick) got hot when I charge it, is that alright?
1
The“ECO MODE”(press then hold for 4s to launch) is set to shut down the
unit when the AC output of the unit is lower than 50W in 4 hours for power
saving.
A
Why the unit shutdown automatically with my appliance connecting?
2
With the excellent heat dissipation design, cooling fan will only launch when
the total loads exceeds 30% of the rated output.
A
What cause the cooling fan not to launch?
3
Please refer to the warranty card or the official website for further warranty
policy.
A
How to claim the warranty?
5
Yes, it is supported but not recommended in order to protect the lifespan of
battery
.
A
Can I charge and discharge the power station simultaneously?
4
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