29
Fixed Amount Depreciation plus 10%
additional charges (The Max. price
–
the
price purchased)
Refund
When impossible to replace
When impossible to repair within 1 month
Fixed Amount Depreciation and then
replace
Replace or refund.
When we missed the product asked to be repaired
by the customer.
Un-
repairable
When a failure occurred 5 times due to several defects.
A charged repair
Replace or refund.
When a failure occurred 4 times due to the same defects.
A charged repair
Repair for free
When a failure occurred 3 times due to the same defects.
Repairable
Refund
Replacement Impossible within 1 month.
Replace or refund.
Required the important repair within 1 month after being replaced.
Replace or repair for free
Required the important repair within 1 month after purchasing.
Replace or refund.
Required the important repair within 10 days after purchasing.
After the guaranteed Period
Within the guaranteed Period
Compensation
Customer Loss Type
[ Charged or Free A/S Regulations]
According to the Regulations on the Customer Claims Compensation. Parts maintenance period : 3 years
Replace with the same product. If impossible to replace with the same product, replace with the equivalent. But, if the customer didn
’
t want the equivalent, refund it.
Refund based on the price as written in a receipt when you purchased the product.
If the price of a bill higher than ordinary price, refund based on ordinary price in that it might include other additional charges.
3. A/S Description
Appendix
