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Appendix
2. Customer Service Center
[Before A/S]
If you encounter problems or errors when using the product, please call 1588-1380.
[ Bluebird Soft Customer Service
Center]
Before A/S, you must backup your files and
data from your equipment.
In A/S center, we will not backup the data
separately.
Therefore, we will not be liable for any data
loss/deletion.
Tel. No. : 1588-1380
Fax. : 548-0870
E-Mail : [email protected]
Office Hours
Weekdays : A.M. 9 : 00 ~ P.M. 6:00
Saturdays : A.M. 9 : 00 ~ P.M. 2:00
Sundays and Holidays off.
A/S Reception Method
We make it a rule to receive A/S off by mail, home-delivery, or visit.
If you purchased the product by third-party company, not by the manufacturer, you must do the user registration at our
company before A/S.
For the user registration, contact Bluebird soft Inc., Call Center(1588-1380).
When sending to A/S center, please enclosure a bill or a receipt.
If you sent along with the customer name, address, phone number, and symptoms, it can be treated more rapidly.
You can ask A/S to the company you purchased or our company
’
s Customer Service Center.
Please do not damage the label which attached to the product by intention.
Due to damaged label, the customer can be in a disadvantageous position.
When sending the product to Bluebird for A/S, you must put it in a protective container.
The damaged product during transportation is not guaranteed by our company.
It is recommended to use the container and protective cover, provided with the product.
Transport it in safe. Bluebird shall have no liability for missed equipment during transportation.
