Blue Square Labs BSLOLSK6514T20UAG, Руководство пользователя

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19
Troubleshooting
Issue Possible Causes Solution
The screen does not
display anything; there is
no sound, and the
indicator does not come
on
Looseness of power plug, power
connection failure
Ensure that the power plug has been
securely fit to the socket. Alternatively, use
another power lead if the one supplied is
faulty
Image on panel has
dotted lines, or a
singular line of
interference
Signal interference caused by
other electrical equipment in the
environment, e.g. neon light,
antennas, etc.
Keep panel at distance from other
electronic equipment which may be
causing the interference
Image on screen is
offset, or does not cover
the entire screen when
connected directly to a
PC or Laptop
1. Improper Adjustment on
source device
2. Wrong display mode on
source device
1. Use the auto adjustment function
2. Enter “PC Screen Adjustment” to
adjust the horizontal or vertical
position
3. Use the recommended mode on
PC
Panel is not responding
to remote control
1. The IR receiver on the
panel is being
obstructed by an object
2. Battery level of the
remote is low
1. Clear any obstructions blocking
the IR receiver
2. Replace batteries in the remote
control
The panel freezes,
crashes or cannot be
operated
1. Too many programs are
running at once
2. Normal operation of the
product is disturbed by
external environment
(e.g. lightning, static
electricity
Disconnect the panel from power. Wait 1-2
minutes and reconnect to the wall socket;
then restart the panel.
The touch is slow, and
doesn’t respond
Too many apps are being used at
one time
Close the apps that are consuming the
most memory, then restart the panel.
OPS can’t be turned on.
No display. No touch
OPS is experiencing a fault OPS will need to be reinstalled