7
Clearview
+
Quick Guide
Troubleshooting
For technical support please contact us at 1-800-523-6049 between the hours of 8am and 5pm EST.
Please refer to the User Manual for additional information.
Non-Standard Network Configuration
Example network configuration:
1.
The Video Source/Sink device's control port is configured to be at
192.168.3.18
.
2. The
Clearview
+
IP Video ports are configured to be at
192.168.6.60
-
192.168.6.71
(
XC1
at “192.168.6.60”,
XC2
at
“192.168.6.61”, etc.) with subnet masks of
255.255.0.0
.
3. The Management PC is configured to be at
192.168.3.5
with a subnet mask of
255.255.0.0
.
Note:
The subnet mask of the Video Source/Sink device must be configured to be on the same subnet mask as
the Management PC.
Accessing devices from the Management PC:
•
To access the Video Source/Sink device, go to
http://192.168.3.18
• To access the
Clearview
+
unit, go to
http://192.168.6.60
Note:
Additional
Clearview
+
units sharing the same network with a single Video Source/Sink device need to have
their transcoder (XC1-12) IP addresses assigned to avoid collisions with XC IP addresses on other
Clearview
+
units. In other words, all XC IP addresses on a network *
must
* be unique across all
Clearview
+
units.
