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Section 6: cleaning
6.1 AFTER-USE CLEANING
•
Add 1 cup of hot water and 1 drop of liquid dish soap to the blender jar�
•
Place the lid tightly on the jar� Place the jar on the blender base and press
“Pulse”
for 5 seconds�
•
Rinse with clean water until all soap is rinsed from the jar and lid�
•
Place the jar and lid on a dish rack or dry by hand with a soft cloth�
•
Unplug the blender base and clean it by wiping the base and control surface
with a damp cloth�
6.2 LONG-TERM SANITATION
•
For long-term sanitation, fill the blender jar with hot water�
•
Add appropriate amount of liquid chlorine bleach�
•
Stir for 10 seconds� Let the mixture stand in the jar for 5 minutes�
•
Empty the water/bleach mixture� Turn the jar upside down on a dish rack to dry�
6.3
CLEANING TIPS AND CAUTIONS
•
Do not use stiff-bristled brushes or abrasive cloths/pads to clean the
blender base or jar; using such materials will scratch and dull the surface�
•
Never submerge the blender motor base in water� Avoid submerging
the blender jars for more than 5 minutes� If water penetrates the lower jar
seals, the life of the jar will decrease�
•
The blender jar is dishwasher safe on the top rack only� However,
extreme temperatures (over 185ºF, 85ºC) can damage the jar material�
Blendtec recommends hand-washing the jar to prolong the life of the jar�
SECTION 7: TROUBlESHOOTING
While Blendtec does not expect you to have any problems with your blender,
sometimes failures do occur� Use the following guidelines to troubleshoot any issues�
7.1 NO POWER
If the blender motor will not turn on, try the following:
• Determine whether the LCD display is lit� If the LCD display is not lit, the
unit lacks power�
• Ensure the main power switch on the back is turned on�
• Check your house circuit breaker switch or fuse to ensure it is set to the
ON position�
• Unplug the power cord, wait 5 seconds and then plug the cord back in�
• If blender still fails to function, call 1-800-BLENDTEC or 801-222-0888�
7.2
ERROR MESSAGES
•
Overload:
This message indicates an overload on the motor� Turn off
and unplug the unit� Remove the blender jar from the motor base, and
turn the shaft by hand to ensure the blade turns freely� If the blade does
not move freely, check for any obstruction in the jar� The problem may
also be the jar itself, not the motor� If the blade moves freely, plug in
the unit and turn the blender on� If the overload condition reoccurs, call
1-800-BLENDTEC or 801-222-0888 for further assistance�
•
Overtemp:
This message indicates that the motor is overheating� The
blender has been disabled until the unit cools to operating temperature�
Turn off and unplug the unit� Allow it to cool for at least 20 minutes�
•
E-05 (Reset Error):
This message indicates a permanent failure of the
electronics in the unit� Call 1-800-BLENDTEC for repair/replacement (see
Section 8: Warranty)�
•
E-04 (No Zero Crossing):
This message indicates failure of a component
on the electronic board� Call 1-800-BLENDTEC for repair/replacement
(see Section 8: Warranty)�
7.3 NOISE-LEVEL CHANGES
If the blender noise has increased from the original levels, determine
whether the sound is coming from the blender motor or jar�
• Blender motor:
Remove the jar, and press “Pulse”
� Listen to the
motor� If it is excessively noisy, call 1-800-BLENDTEC for evaluation�
• Jar:
After checking the motor, fill the jar with 2 cups of water and
place back on the motor base� Run the blender for a few seconds by
pressing
�
If you have more than one jar, test a different jar to
determine whether the sound is different� If a jar is exces sively noisy, or
if the blade assembly seems loose or sounds gravelly when turned by
hand, call 1-800-BLENDTEC�
7.4 UNSATISFACTORY BLENDED TExTURE
If the blended texture of the mixture is lumpy or uneven, do the following:
•
Ensure the mixture is not cavitating during the cycle� Cavitation is a
condition in which an air pocket forms in the mixture because the
mixture is too cold or too solid, causing the blender blade to spin freely�
To correct this problem, increase the mixture temperature by reducing
the ice, increasing the liquid and/or ensuring the frozen ingredients
used in the recipe are not too cold�
•
If the recipe is mixing well but has not had enough time to completely
blend, try a longer cycle or touch and hold “Pulse”
for extra blending time�
•
If none of the preceding suggestions work, call 1-800-BLENDTEC�
